I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... See more
Location
Switch locationVictoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB
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Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... See more
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... See more
The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... See more
Company details
About Lola's - Lola's Victoria
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, United Kingdom
- +44207821 8080
4.6
Excellent
323 reviews
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Our first birthday cake from you.
Our first birthday cake from you.
Everyone thought it was amazing.
Best cake we have tasted!!
Will definitely order from Lola again.
Thank you!
December 3, 2025
Ordered the petals cake and it was perfect
Ordered the petals cake and it was perfect, lots of positive feedback from the guests
November 15, 2025
May use AI-assist with repliesRead more
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Great packaging but cake can be improved
Great packaging and looks. Cake can be fluffier and frosting less sweet. Flavours like coffee and walnut would be nice. Also please do smaller birthday cakes.
November 12, 2025
Reply from Lola's - Lola's Victoria
Hello Sanjana,
Thank you for taking your time to share your feedback with our team regarding your purchase of our Vanilla Cake.
We are sorry to hear that you found the cake to be too sweet and the texture to be lacking.
Please do be advised that we recommend of leaving our cakes out at least 2-3 hours serving as this can otherwise affect the cake taste and texture negatively if this recommendation is not followed.
We also recommend that our American style buttercream icing, used in some of our cakes such as the Vanilla Cake, is our sweetest icing option and that you may enjoy our cakes with cream cheese or mascarpone icings if you find the buttercream to be too sweet.
I have been sure to pass on the details of your feedback, including your interest for additional cake flavour options and smaller cake sizes, to our bakery and product development teams for further review.
If you would like to discuss this order any further with our team, you can always reach us directly at hello@lolascupcakes.com .
Kind regards,
The cake was beautiful
The cake was beautiful, and soo moist 😍 I will be ordering again. The girl at who served me was soo attentive.
November 12, 2025
Lola's cupcakes are not only for Birthdays …
Lola's cupcakes are not only for Birthdays.
It was a fantastic idea to give box of mini cupcakes to doctors and their teams after a successful operation!
They loved them during their first tea break! Well done Lola's for sweetener everyone's life!
November 11, 2025
Great service lovely cake
40th Birthday - lovely taste well made, not dry at all. Went down well with everybody icing delish
Would definitely order again. The guy at the checkout in Victoria was very helpful. Thank you Lolas 👍😍😋
October 27, 2025
Great cupcakes !
The cupcakes I ordered were just what I wanted for my granddaughter who loves Lilo & Stitch! Well made and tasted great … she loved them ! The only thing was they do not do a vegan version of this box which would be good as there are lots of children these days with allergies.
October 25, 2025
The cake was so delicious and everybody…
The cake was so delicious and everybody enjoyed. Thank you so much for making my friends 40th so special.
October 28, 2025
Delicious birthday cake
Ordered a cake for my birthday and it was ready since 8am on the pick up date and delicious!
October 27, 2025
The fact that I can get Gluten Free…
The fact that I can get Gluten Free cupcakes that look and taste delicious is beyond words. Each cake was unique and every bite was heavenly!
The only problem was having to watch my friends eat the gluten free cupcakes - I wanted to eat them all myself!!!
October 5, 2025
The service was excellent and delivery…
The service was excellent and delivery was prompt—right on the requested time. The cake was absolutely amazing! Everyone loved it and thoroughly enjoyed it. It was fresh, delicious, and visually stunning—truly a showstopper.
Thank you for making the occasion extra special for the receiver/celebrant!
September 27, 2025
was getting birthday's cake on the day
was getting birthday's cake on the day, there are nice options. service was quick.
September 16, 2025
No.2
A huge thumbs up to Lola’s Cupcakes!
So many smiles and so much laughter—even from a 2 year old for this number cake.
August 23, 2025
Scrumptious and delicious caramel biscuit cake!!
The cake was scrumptious! It was so well made, nicely decorated, and great value fur money. Ordering online and collecting was super quick and easy. I highly recommend getting your birthday or occasion cake from here!
August 22, 2025
Unfortunately this time I was…
Unfortunately this time I was disappointed with taste of the cake. It was stitch cake and it look lovely but however it was a bit dry and also it had a little hint of taste of cardboard and smell too , I assume cake absorbed it from the board ut was on. I order from Lola’s many times but never had that experience before
August 3, 2025
Reply from Lola's - Lola's Victoria
Hi Kristina,
Thanks for getting in touch.
I am sorry to hear you found the cake to be dry.
I want to reassure you that we bake fresh for delivery. For the medium Disney cakes, which are quite big, they do need 3-4 hours at room temperature as this can really affect the quality of the sponge.
Everything we select and pack our products with is food safe. If you have any questions about your order please reach out to our team on hello@lolascupcakes.com
I hope this helps.
Kind regards,
Shona
Yum love the cupcakes from Lola's…
Yum love the cupcakes from Lola's especially the Red Velvet before a train ride~
August 1, 2025
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