Easy to navigate the website and place order. Collection was simple and the cake was both beautiful to look at and delicious! I'm really impressed .
Location
Switch locationVictoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB
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See what reviewers are saying
Manoj at Victoria station was so helpful in choosing my nephew’s cake and gave 💯 customer service. 5 star for you Manoj. Lola’s cupcake is lucky to have you!
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... See more
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... See more
Company details
About Lola's - Lola's Victoria
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, United Kingdom
- +44207821 8080
4.7
Excellent
314 reviews
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The cake was so delicious and everybody…
The cake was so delicious and everybody enjoyed. Thank you so much for making my friends 40th so special.
October 28, 2025
Delicious birthday cake
Ordered a cake for my birthday and it was ready since 8am on the pick up date and delicious!
October 27, 2025
The fact that I can get Gluten Free…
The fact that I can get Gluten Free cupcakes that look and taste delicious is beyond words. Each cake was unique and every bite was heavenly!
The only problem was having to watch my friends eat the gluten free cupcakes - I wanted to eat them all myself!!!
October 5, 2025
The service was excellent and delivery…
The service was excellent and delivery was prompt—right on the requested time. The cake was absolutely amazing! Everyone loved it and thoroughly enjoyed it. It was fresh, delicious, and visually stunning—truly a showstopper.
Thank you for making the occasion extra special for the receiver/celebrant!
September 27, 2025
was getting birthday's cake on the day
was getting birthday's cake on the day, there are nice options. service was quick.
September 16, 2025
No.2
A huge thumbs up to Lola’s Cupcakes!
So many smiles and so much laughter—even from a 2 year old for this number cake.
August 23, 2025
Scrumptious and delicious caramel biscuit cake!!
The cake was scrumptious! It was so well made, nicely decorated, and great value fur money. Ordering online and collecting was super quick and easy. I highly recommend getting your birthday or occasion cake from here!
August 22, 2025
May use AI-assist with repliesRead more
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Unfortunately this time I was…
Unfortunately this time I was disappointed with taste of the cake. It was stitch cake and it look lovely but however it was a bit dry and also it had a little hint of taste of cardboard and smell too , I assume cake absorbed it from the board ut was on. I order from Lola’s many times but never had that experience before
August 3, 2025
Reply from Lola's - Lola's Victoria
Hi Kristina,
Thanks for getting in touch.
I am sorry to hear you found the cake to be dry.
I want to reassure you that we bake fresh for delivery. For the medium Disney cakes, which are quite big, they do need 3-4 hours at room temperature as this can really affect the quality of the sponge.
Everything we select and pack our products with is food safe. If you have any questions about your order please reach out to our team on hello@lolascupcakes.com
I hope this helps.
Kind regards,
Shona
Yum love the cupcakes from Lola's…
Yum love the cupcakes from Lola's especially the Red Velvet before a train ride~
August 1, 2025
Unprompted review
Perfectly made
The cake was perfectly decorated for my gender reveal and it was tasty. I was pleasantly surprised with how well they wrote my Spanish message on the cake as well.
July 21, 2025
Delicious cheesecakes!
Order and collection went so smoothly.
The mix of mini cheesecakes was great, so tasty and delicious, all my guests loved it! Not my first time ordering from Lola's and I would recommend it to everyone!
July 15, 2025
Consistently baking delicious cakes…
Consistently baking delicious cakes that look great. I’ve never had a bad one. This time it was the Eton Mess cake for a special birthday and everyone loved it.
June 22, 2025
The ladies @ Victoria Lola cake shop…
The ladies @ Victoria Lola cake shop were very nice. They helped me to place the order online. They were very polite & helpful.
June 20, 2025
Amazing and delicious
Amazing and delicious! The two tier sweet treat cake was the hit of the party!!!
June 8, 2025
Delicious and Great Value!
Beautiful cake, all colleagues said it was one of the most delicious, light cakes they had tasted. We chose a large chocolate and raspberry cake. Worth the price, you would pay double at an independent!
June 13, 2025
Amazing unicorn cake
Amazing unicorn cake my daughter love it and it was so soft an delicious...
May 11, 2025
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