Lola's - Lola's Westfield Stratford Reviews 

Thank you for the lovely super hero cake 🦸 My boy loved it 💙 and so did everyone at the party 🙏 easy pick up from Stratford Westfield.

Firstly, the cupcakes taste delicious!😋. I have bought these cupcakes for a friend's and my niece's birthdays!!. I even had a sneaky cake for myself🤣. The staff were friendly and helpful and It was such a treat to sign up on line and be treated to a cupcake for free. It was my niece who mentioned about signing up which l did on the spot.! Here's to lovely LOLA'S cupcakes 😋

Amazing fresh cake

The order arriving as arranged. Asked for names to be added on the morning of delivery, which I had completely forgotten when I placed the order and guess what , the names of my daughter & son was there. The packaging was excellent, I could take it home safely during rush hour on the train. And of course the Carrot Cake , something to die for was absolutely Yummy. Everyone loved it. Thanks to Lola Cake.

Found the cupcake very stale and dry

Best cake I ever ate
Quality is super great
Really can’t stop telling everyone about your cake
I get really excited about talking to other people about the taste and texture quality of your cake thank you I love your cake

The cake was superb! It Tasted amazing, and even collecting the cake was seamless. Will order again

Easy to order on line. Easy to collect. Beautiful cake, decorated as asked. Everyone commented how tasty

The cake was outstanding! Banoffee is a firm favourite. Everyone asked where to get one for themselves.
The team at the kiosk were helpful and friendly.

I’ve been a loyal customer of Lola’s Cupcakes for years and have always associated them with special occasions, especially my birthday. Unfortunately, my most recent experience at their Stratford store was really disappointing.

I had previously been told I’d receive a free birthday cupcake as a Love Club member, but was then informed in-store that there’s now a £5 minimum spend — which contradicted what I’d been told. The staff member was also quite cold and unwelcoming, which made the experience feel even worse.

To add to that, I was told my usual Strawberry & Cream cake had been discontinued “years ago,” despite it being something I’ve ordered consistently in recent years. I ended up buying cupcakes instead, but they were carelessly packaged and damaged by the time I opened the box.

Customer service afterwards was polite but didn’t really reflect the level of disappointment.

Sadly, what used to feel like a brand that valued loyalty and its customers has lost its special touch. It now feels more transactional, and focused on spend rather than customer experience.

Overall very good.
However, chocolate fudge cake needs just a little less icing all around

Cake for husband birthday

Cake was so moist and it looked good and tasted good.

Beautiful cake as always and forgot how delicious Lola’s red velvet cake is as it’s really not easy to find a proper, decent red velvet cake!

Always fantastic cakes and cupcakes. Such great flavors and combinations.

I ordered the dinosaur cake for my sons 4th birthday. The cake looked and tasted amazing. Will be ordering more birthday cakes in the future.

Gorgeous decoration on the cake, well done!

The cake that we've ordered was one of the best we've ever eaten. Also it was so properly packed and presented nicely! I didn't expect that at all! Collection was quick and easy as well.

Great service, really easy to book and collect. The cake was lovely and really fresh. I’ve always ordered my cakes from here and I highly recommend it!

The cake was amazing. Both decorations and texture of the cake was really tasty with fresh raspberries and Blueberries really gave the balance between sweet and tangy. I will most definitely coming back to Lola's. Thank you.