Very good idea to offer three 30 gramme different types for comparison. Royal Imperial came last in our tasting, though good, with Oscietra and Baerli equally best and excellent. You really owe m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The excellent caviar arrived very promptly with care (well chilled) in the hotel weather.
Caviar was delicious. The company contacted me by phone about potential delivery delays outwith their control due to the Christmas post and we discussed options. Very impressed by this level of cust... See more
Just received some Baerii cavier (4th May 2023) Best before date was 3rd of April 2023. Discuss! Further to my original review, Thomas, the owner rang me to explain how they only ship direct to... See more
Company replied
Company details
Written by the company
Welcome to London Caviar, an avant-garde enterprise founded in 2021 by three passionate connoisseurs with a vision to transform the traditionally exclusive and costly world of caviar. Our mission is to make the luxury of sustainable caviar, including Beluga, Oscietra, and Baerii, accessible to everyone. We are committed to providing premium quality while protecting the environment through sustainable sourcing practices.
Contact info
United Kingdom
- customerservice@londoncaviar.co.uk
- londoncaviar.co.uk
4.7
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good and competitive price
February 3, 2024
I bought a kilo of beluga for…
I bought a kilo of beluga for Christmas, and it was fantastic, everyone in the family loved it. Also when it came to delivery, it was easy to arrange with great communication on their part. Would highly recommend.
November 5, 2023
Unprompted review
Exquisite!!!
Very pleased with the quality of Caviar...the London Caviar Company really do provide an exquisite product and the service is impeccable from order to delivery. Highly recommend!!!
February 14, 2024
Unprompted review
A delicious present.
We were given a large tin of the Royal Imperial Caviar at Christmas and it was demolished with friends for my husband's birthday....
They all raved about the taste. Sorry I'm not a fan (but that's for all rather than your caviar)!
February 8, 2024
Unprompted review
Great quality caviar
Ordered a package for my girlfriend and I, quality was excellent and delivery was quick
January 26, 2024
Unprompted review
Excellent caviar
Excellent caviar. We had it for breakfast on Christmas morning this year, and everyone loved it! Truly some of the best we’ve ever tasted. Would 10/10 recommend!
December 24, 2023
Unprompted review
Good prices but unfortunately the…
Good prices but unfortunately the delivery and customer experience didn’t live up to expectations. I had ordered a tasting set for New Years- the order was late, tracking notice off and the package was delivered in the lobby, luke warm with no confirmation. When I contacted customer support they offered no help and denied all responsibility. Unfortunately, I won’t be ordering from them again
December 30, 2023
Reply from London Caviar Company
Thank you for your review.
We are sorry that your experience was not up to expectations. We will take on your feedback and continue to improve our service.
We are glad that you were able to enjoy your caviar on New Year's Eve, which was ordered on Saturday 23rd Dec and delivered on the 28th of December the earliest possible delivery date following the Xmas holidays.
Friendly people, great caviar.
Really friendly people and really lovely caviar! The best thing for me, though, is their willingness to deliver to me on a day of my choosing. A day when I'm going to be at home, in other words! Keep it up.
Guy
December 24, 2023
Exceptional caviar
Exceptional caviar, beautifully presented, also great for a gift, would highly recommended.
December 18, 2023
Unprompted review
Excellent quality and value
I ordered the Baeri for Christmas Eve - it was absolutely delicious and excellent value. It arrived quickly and was well packed. What's not to like !
December 24, 2023
Unprompted review
very good service from the manager
very good service from the manager, received my parcel very well packed and still fresh on a second delivery attempt.
Thank you
December 7, 2023
Unprompted review
Excellent customer service -- use this company!
We experienced problems with a delivery from the London Caviar Company (LCC) which was the fault of Royal Mail. The response from the LCC could have been quicker but when they did respond, they acted very proactively. They sent a fresh tin to us which arrived quickly with their new courier company. Excellent customer service, I would recommend the LCC to anyone wanting care and consideration from a premier company. Really well done overall!
November 18, 2023
Superb quality and value
October 26, 2023
Prompt delivery, good prices
Prompt delivery, good prices and the owner phoned me up to let me know he had just gotten Oscietra in and upgraded me so it’s pretty hard to beat that
October 12, 2023
Great service and great product
Great service and great product. My favourite has to be the beluga though.
September 28, 2023
Prompt service
October 4, 2023
Great wedding anniversary present
Easy affordable, which did surprise me. And a great 25th wedding anniversary present for my wife. Olga, and she knows her caviar. She was so happy thank you again. We will be in touch for Christmas 🎄
September 22, 2023
Great caviar at a great price delivered…
Great caviar at a great price delivered on time
September 28, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.