London Dermatology Clinics Reviews 

Dr, Charakida treated my eczema, and I’ve seen incredible results. Shakeela followed up to ensure everything was in order, and Aqsa was always available to clarify any doubts I had.

Never ever go here. It’s a scam. The place is filthy and they lie about their costs. They don’t Wash their hands. The place resembles toilet cubicles and they will charge you x5 what they initially quote. This place needs to be closed

I was looking for a quote for a small lipoma removal.Was asked to come in free of charge to discuss price.Why they couldn't tell me over the phone I do not know. I turned up was told to wait in a waiting room downstairs with 3 other people.Ten minutes later a man came downstairs for me and another person.Went up stairs to what looked a office space.Was not what I was expecting. I felt like I was in some dodgy back street alley clinic. I didn't see the guy that I was suppose to be seeing.I questioned does he even work there.A man took me into a room that was sectioned off with dividers and showed me a piece of paper.Quoted me nearly 900.I of course asked them about extra fees etc and was told no extra fees.I wasn't convinced.Reading the comments, I think i will give this place a miss.The website is very misleading.For the prices they are charging you would expect it to look like a proper clinic.I couldnt wait to get out of there.

had a mole removal with Dr. Charakida was quick and painless. Shakeela’s friendly nature and Aqsa’s detailed updates gave me complete confidence in their care.

i had psoriasis treatment with Dr. Charakida has been transformative. Shakeela created a welcoming environment, and Aqsa provided regular updates, which made me feel genuinely cared for.

What you see is not what you get
Fancy website and address
Once inside building bearded up two flights to Spartan waiting room Saw doctor for max 10 minutes
Had to ask her why she was on the phone while seeing me
Got diagnosis confirmed and told my current treatment was inappropriate
Was then charged a supplement of £35 for a prescription
They advertise their fees as transparent
I was unable to see this supplement on their fee chart
Doctor did not appear to wash her hands before or after touching my scabies

This clinic needs investigation. Doctor did not wear gloves to examine. Sees you for less than two mins, then you are asked to see someone else who pushes expensive surgery as first option. Then they try to bargain on price. I left feeling compromised.

Don't call them! They tried to scam me after just called them to enquire - I did not agree to anything or confirm.

I waited for my appointment over two weeks
Day before I received phone call which confirmed my appointment and 15 minutes later I received email which said that my appointment is cancelled without any explanation

Very happy and pleased with my doctor very helpful and understanding

I paid a few hounded as my mum had a growth on her finger all explained and they advised they would remove. Had already been diagnosed by nhs but didn’t want to wait for no timescale to remove. Sent my mum to London they said they couldn’t remove and they refused to refund me. They have now added my details onto their mailing list. If you look at the company reviews they get a lot better ratings almost 5, but on trust pilot the real comments are added. Hopefully this company that upset me and my mother and cost us time and money will stop breaching dpa and stop emailing me

Seems like a total scam.
Red flags:
1 - They reply within about 1 minute of submitting an online request
2 - The phone line is awful, with background noise sounding like the operator is moonlighting
3 - They press you for immediate appointment (have loads of availability)
4 - They refuse to answer questions on cost. Everything is 'from...'

I am SO disappointed with this clinic, Harley Street Health Care, 96 Harley Street and would NOT recommend it at all.

My daughter visited a nurse at another clinic to have a mole check and was told a couple of moles maybe serious.

We wanted to have them checked quickly and this clinic was able to do it the next day.

We saw a lovely doctor who said they might be serious and removed them surgically. The doctor did tell us she was leaving this clinic which made us slightly worried.

We were assured our daughter's results would be sped through quickly and someone would phone us with her results.

It has now been three weeks and not only have we not got the results, we are unable to get through to the clinic. We get through to a call centre in America and are told we will be called back. I have made seven calls and each time I have not been called back.

I tried calling under a different name and asked to make an appointment, I got through but still they are unable to connect me to anyone who can help me. It is very unprofessional everyone is sorry but seems like they are used to these calls.

My daughter is 23 and was told this could be a possible melanoma she is petrified and now we can't get hold of anyone at all. Each and every time we are just speaking to staff in the admin team who are not in the clinic.

The clinic was very basic and didn't feel very professional that said the doctor we saw was brilliant but made it very clear she isn't working there going forward.

We are now in touch with the clinic where the doctor has moved to but now need to track down the results. The is is most worrying as the mole cannot be removed again and we want to know what to do next.

If anyone from the clinic reads this we ask you contact us urgently, this is cruel and unkind to a young person and if nothing else call us to reassure us the results will be given soon.

I am certainly at this stage not recommending this clinic. Please clinic try and help yourself and contact me.

The initial phone call was friendly and thorough right through to my good bye after my treatment was finished , they have always answered swiftly after I paid , and I will definitely be recommending them to my friends and family in the future!

All of the staff at the Clinic were friendly and helpful. I had questions which they answered brilliantly. Thank you.

We saw Dr Aikaterini Charakida, who was professional and thorough. Dr Charakida dealt with my son's issues very quickly.

Yes the initial consultation is expensive and treatments costly. But you are visiting a medical establishment based in Harley Street, central London. Not having to wait months for (in this instance) cosmetic surgery - which you'd never get quickly, on the NHS. To be honest with you, for the peace of mind my son now has, it has been worth it for us. My son's confidence has skyrocketed and that is priceless.

terrible service, rude Doctor and staff , spend 90 seconds and asked for 250 pounds for a verruca consultation , I am a doctor too, my daughter was shocked about the service .. she is only 16 ..she was not allowed to speak , when was asked what she wants .. she was told everything is painful .. we were passed to someone to give us prices for excision of the verruca .. it is all about the money , please stay away. I am a GP and feel I was robbed !! Not sure how CQC allows this clinic to operate ??

Awful clinic, wish I had read the other reviews! I had the same experience as someone else on here- £175-195 per acne consultation with each lasting less than 5 minutes. My first consultation the doctor didn’t even look at me, just prescribed Roaccutane and didn’t take time to properly discuss my dose or the risks. For example, she didn’t tell me I couldn’t drink alcohol for the 8 months (can cause permanent liver damage) or explain whether it was safe given my severe peanut allergy. When I picked up the tablets the box says ‘not suitable for peanut allergy sufferers’. I made multiple calls and sent emails asking if it was safe for me to take the tablets, but the clinic took forever to get back to me. This lack of communication was dangerous and they didn’t apologise. They also made mistakes with my forms and said they had misplaced them, so I had to fill everything out again. When booking appointments via phone I spoke to different receptionists who didn’t communicate with each other and did not write down my appointments or get back to me.

I sent a complaint to the manager who spoke to me and said they had to fire a receptionist as other patients had the same issue. She didn’t offer a solution. She then said my doctor was upset with ME for my complaint and that they would have to change my consultant. This was when I was already at the clinic and had been waiting for an hour… they sent me home without my appointment because the doctor was ‘so upset’ that I had complained the appointment was only 2 minutes long. So unprofessional. The following months I had another consultant who couldn’t understand me, I had to have another member of staff explain to him what I was saying and I had to read out the ingredients of medications to him because he didn’t know what was in it. And every time I tried to make my follow up mandatory appointments, the communication was still awful, with no one answering the phone. The consultant was also late to an appointment and they kept trying to change my time- not what you expect when you have to pay that high a fee and are told you will be charged if you’re late/ cancel yourself.

Overall, I spent over £1000 and I’m really not sure what for- I’m a student who had saved up a lot for this and it’s clear the clinic doesn’t care about patient’s welfare at all… just the money. Don’t go here.

Please, don't go to this ‘clinic’

Some issues I had included:

I went for an appointment regarding my life long eczema after loosing my patience with the NHS. £175 bought me a 7 minute consultation where the dermatologist didn't even bother to glance at my skin. Her consultation method was asking a question then promptly talking over the top of you.

The clinic took 18days to send me stock-standard request for bloods and to review them.

In a subsequent appointment I had the dermatologist and clinic administration tell me in person and over the phone that I could be transferred onto a shared care plan, only to be told I was incorrect and must have heard the two employees incorrectly. I assume the owner found out and refused the a lose of revenue.

This clinic prays on your vulnerability and rinses you for whatever you have, they are exploiting the broken NHS and have no remorse or care for your wellbeing.

this company can improve by closing down and stop ripping people off

The London dermatology clinic runs like a corner shop on the back of a street in some third-world country. They advertised lipoma removal from £295. I have a lipoma less than 2 cm, and they priced me at £1200 (!!!!) for a simple lipoma removal. When I said no, they offered to remove it for £600. Just beyond belief.