After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Can highly recommend London Stone, Alin dealt with my order for the job, very helpful and made the whole process very easy. Customers job was tricky access, the driver was great and made our lives a... See more
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Good communication as usual about Delivery times and updates.Great product in the chelmer valley clay pavers. We asked for the smaller delivery lorry due to country lanes which turned up with an... See more
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Excellent service as always with prompt delivery. I have been using London stone for many years now, from their website being a fantastic shop window for my clients to browse with an excellent ra... See more
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Company details
- Paving Materials Supplier
- Landscaping Supply Store
- Natural Stone Supplier
- Patio Enclosure Supplier
- Stone Supplier
Written by the company
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Written by the company
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contact info
Sutton Lane, SL3 8AH, Slough, United Kingdom
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Excellent service as usual
Excellent service as usual, good communication and trouble free delivery
February 11, 2026
Reply from London Stone
Hi Susan
Thank you for your feedback and 5-star review.
We’re delighted to hear communication was good and that you’re very happy with the service you have received and also that the delivery of your order was trouble free too.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Unbeatable customer service
Unbeatable customer service, amazing delivery service and helpful staff London Stone have supported our business for the last 18 months and have never missed a beat
February 13, 2026
Reply from London Stone
Hi Derrick
Thank you for your feedback and 5-star review.
We’re very happy to here how much you value our customer service and that you hold it in such high esteem. Also that you had amazing service through from our team in the Kent showroom and then all the way to your delivery. We look forward to working together with you more on your future projects.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Tim
Thank you for your feedback and 5-star review.
We’re pleased to hear you found the service friendly and efficient throughout. We appreciate the recommendation and are always here to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Fast efficient and great products
Fast, efficient communication and very happy with the decking and stones. Good customer service on phone.
February 12, 2026
Reply from London Stone
Hi Amy
Thank you for your feedback and 5-star review.
We’re delighted to hear communication was fast and that you’re happy with the products supplied. It’s great to know our team were helpful on the phone as well. We’d be pleased to assist you again on future projects.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very very poor.
February 10, 2026
Reply from London Stone
Good Afternoon Gordon,
Thank you for taking the time to leave your review and for speaking with me earlier.
I’m sorry for the confusion surrounding your quote and order, and for the issues that followed with the incorrect collection and missing items.
This fell below the standard we expect.
Following our review, it’s clear there was an internal error which led to goods being collected in mistake.
The cost of the redelivery will be refunded to you as discussed.
We’re reviewing the process with both the trade counter and sales teams to ensure this doesn’t happen again.
Thank you for your patience while we resolved this.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Good Morning Matt,
Thank you for your feedback and 5-star review.
We always pride ourselves on our customer service, be that with helping our new customers or those who have used us over the years, we really do appreciate hearing back from our customers that they have been listened to and they feel informed and confident on our products.
Thank you very much again for choosing London Stone.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
150 stanborough avenue
Good stone and great delivery will be recommending to all my clients
February 9, 2026
Reply from London Stone
Good afternoon Sam,
Thank you for your feedback and 5-star review.
We’re really pleased to hear how much you like our products and delivery service.
We always do appreciate our name being passed around from customer to customer and please do make use of any of our Showrooms with either sending your clients to see our materials or even visiting yourself and sitting down with our sales team and picking their brains about our products.
Thank you very much again for choosing London Stone and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Good Morning Matt,
Thank you for your feedback and 5-star review.
We’re really pleased to hear how much you like our products and the choice you made, also that you value how quick our delivery of your order was.
Thank you very much again for choosing London Stone and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service
February 3, 2026
Reply from London Stone
Hi Nicola,
Thank you for your feedback and 5-star review.
We always value hearing back from our customers and how they found their experience with us, we are very glad to hear you appreciate the service we give from our products to the delivery of the order.
Thank you again for choosing London Stone, we are always just a call, WhatsApp or email away for any help you need in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
great service charlotte was very helpful
February 6, 2026
Reply from London Stone
Good morning Robbie
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the service you had from our colleague Charlotte, this will be passed on to her.
From the start of a customers journey with us by calling us or visiting a showroom to then the delivery of their chosen goods - we always strive to give the best possible advice, guidance and service to make that choice as easy as possible.
Thank you again for choosing London Stone.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great support and products from London…
Great support and products from London Stone in Bristol, along with delivery updates and a smooth delivery.
February 2, 2026
Reply from London Stone
Good morning Angela
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the service you had from our colleagues in the Bristol Showroom, this will be shared with them.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and in good condition, and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Diane
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Good afternoon Ilvan,
Thank you for taking the time to leave us a review and thank you again for choosing us and our materials.
We do sympathise with your concerns that you have received some chipped slabs and we do apologise for those, this is an unfortunate occurrence from time to time with any materials as something may have come into contact with that side of the pallet.
The damages you have had were brought to our attention by you and a replacement order was actioned in a speedy manner.
We do pride ourselves with our customer service and how we go about rectifying any issues that are brought to our attention by our customer.
Thank you again for you feedback and your purchase from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Sandstone bullnoses Poor quality product
Poor quality product - do not buy your sandstone bullnoses from this company as you cannot see the product before it’s sent out and it’s expensive to return a substandard piece - in our case not a matter of strations but deep marks in the stone. This was fitted at great expense by our builders and will have to be replaced. There’s obviously no connection between the professional front men in the show room and the warehouse trying to get rid of shoddy materials and trying their luck with hapless customers.
There’s no where to leave a photo here.
February 11, 2026
Unprompted review
Reply from London Stone
Hi Sophie
Thank you for taking the time to leave your feedback. I’m sorry to hear about your experience and appreciate how frustrating this must be, especially once materials have already been installed.
This certainly isn’t the standard we aim to provide, and we’d really like the opportunity to look into this properly for you. If you’re able to, please contact me directly at daniel@londonstone.co.uk with your order details and any photos you may have, and we’ll investigate this with our teams.
We take product quality seriously and would welcome the chance to understand what’s happened and support you further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great customer service great products
January 26, 2026
Reply from London Stone
Hi Marshall
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the products you had ordered from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Allan
Thank you for your feedback and 5-star review.
We’re really pleased to hear you had great service from us and that delivery arrived in a quick time frame for your project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service as always with prompt…
Excellent service as always with prompt delivery. I have been using London stone for many years now, from their website being a fantastic shop window for my clients to browse with an excellent range of products.
Thank you to all at London stone
Simon
SOS Gardens
January 19, 2026
Reply from London Stone
Hi Simon,
Thank you for your feedback and 5-star review.
We’re really pleased to hear that you continue to use us and hold our services in such a high regard.
Making sure the customer has the best experience with us from start to finish on their project is always our main aim.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good communication and delivery Driver
Good communication as usual about
Delivery times and updates.Great product in the chelmer valley clay pavers.
We asked for the smaller delivery lorry due to country lanes which turned up with an helpful
Experienced friendly driver in the pouring rain.
As usual, A refreshing experience with London Stone especially in these wet conditions.
Thankyou.
January 20, 2026
Reply from London Stone
Hi Ryan,
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and that access was not an issue with the use of our small lorry.
If only we could help more with the weather but we are very happy to hear our driver was a friendly ray of sunshine on that rainy day.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent customer service
Nick Rixton of London Stone is an asset to them and a pleasure to deal with. He goes above and beyond. Good Customer service for me is a priority even over price. Though saying that they are still competitively priced. They look after their traders. Excellent company
January 6, 2026
Reply from London Stone
Hi Jennie
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the customer service you received from Nick and how he helped you with all your requirements for your project, we will pass on your glowing feedback to him. Great customer service is always our main aim when we are helping our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Mangesh,
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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