Londonsupplements Reviews 145

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the competitive pricing and the wide selection of products available. Many also appreciate the promptness of the delivery service and the overall ease of the ordering process, often expressing satisfaction with the quality of the items received. However, some people were dissatisfied with certain aspects of their experience. A portion of customers reported issues with delayed or missing deliveries, and a few encountered problems with damaged or incorrect products upon arrival. There were also instances where reviewers expressed frustration with the company's response to their concerns, particularly regarding refunds or product quality.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery. While some reviewers praised the great... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the speedy and prompt... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report positive... See more

Price

Users describe positive interactions with price. Many customers praise the great and reasonable prices... See more

Quality

Clients share ambiguous opinions on quality. Some customers praise the great quality of products, noting that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel. I'll definitely use London Supplements again.

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 4 out of 5 stars

Value for money, it mixes well and tastes nice, although it is a little on the sweet side for my liking. Delivery is always swift and on point.

Rated 5 out of 5 stars

Customer service is great! Got a phone call regarding my order, there was a slight problem which was explained, sorted, then delivery arrived within 2 days! Good, efficient service. Thanks a lot!... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Ordered 02/10, still not here.

You sent and email asking for a TrustPilot review so here it is. Ordered 02/10, meant to be here within approx 48 hours, nothing was searchable by Royal Mail and nothing arrived so emailed them and they said 120 orders were delayed and I got some email from Amazon delivery saying its delayed and will be there by the 11th. Waited on the 11th all day and nothing came, still sitting somewhere in Yorkshire.

**Update**

It came yesterday so 12 days after ordering which was not convenient, however price was good and range was good so on reflection this is a more fair score. I will maybe try to order again and see if it goes smoother.

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Faulty products which they 'lose' when you return them and refuse to refund

I bought some creatine supplements from this company. The product was packaged with ungrammatical and nonsensical writing / labels, so I returned it as I was not happy taking a supplement that seemed so unprofessional / poorly made. I sent it via Royal Mail and had receipt of postage and proof of delivery. The company denied receiving the parcel, then they said they would look for it when I provided proofs, then they said there were no proofs and besides how would they know what I sent in the parcel. In short, deflection techniques because they didn't want to refund their shoddy products. Do not risk your health with a company that sells shoddy supplements, and do not risk your money with a company that refuses to refund those same shoddy products. I am now out of pocket for both product and postage with little chance of recovery bar pursuing the payment with my debit card provider. AVOID AT ALL COSTS.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very fast delivery good price, Vanilla Pea Protein mixes well and tastes great,will be buying again 5*

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Not great

Not great, my order didn't arrive and no response from emails,best keep away from this company 🤬

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

No Delivery and No Reply

Bought the protein powder 10 days ago, still not been delivered.
Used the tracking app, and it has slowly got further away from house over the last week, criss crossing London 3 times.
I gave London Supplements a chance to help by emailing them before writing a review.
No response.
Starting to question whether this is a real company.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I have received a mass gainer with a…

I have received a mass gainer with a hole at the bottom as I lifted the mass gainer out the box it started poured out in the box,

I have emailed about the issue and I haven’t received a reply about the complaint received parcel at 23rd August.

Bought of them before and never had any issues

August 23, 2025
Unprompted review

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