London Vaccination Clinic Reviews 

708
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable during personal consultations. Many consumers highlight the extremely quick and efficient administration of vaccinations, noting that appointments are wonderfully smooth, well-organized, and entirely stress-free from beginning to end. Some people also felt that the online and email booking options were remarkably convenient to schedule around demanding daily workdays. Furthermore, reviewers consistently note that the welcoming clinic environment, clear professional guidance, and reassuring support made all of them feel completely comfortable and at ease throughout the entire process.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, friendly, and professional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing nurses and clinic team members as... See more

Booking process

Customers had positive experiences with booking process, frequently highlighting how quick and easy it is to... See more

User experience

Clients share positive opinions on user experience, describing the entire process as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the London Bridge clinic and the nurse was incredibly helpful and friendly. She explained clearly which vaccines I needed for my holiday and gave excellent advice on how I could stay safe wh... See more

Rated 5 out of 5 stars

The nurse probed my requirements for travel knowledgeably and gave me a comprehensive overview of my needs and options. The four vaccinations were administered quickly and without any pain. She was ve... See more

Rated 5 out of 5 stars

Quick and very friendly service. We made a mistake with the booking but the staff were very understanding and took care of it anyway. Much appreciated.

Company replied

Rated 5 out of 5 stars

Seriously easy to see if vaccines were available or not along with prices. Just as easy to book. I was able to book in for the following afternoon and Louise was lovely. Very friendly and helpful, che... See more


Company details

  1. Travel Clinic
  2. Medical Clinic

Written by the company

At our innovative company, we are driven by a team of specialised nurses who are passionate about travel health and wellness. With a commitment to delivering top-notch care and support, we offer a comprehensive range of services, including travel health promotion, expert advice, essential medications, and vaccinations. Our dedicated and friendly team operates from our four convenient London clinics, ensuring easy access to our services. We take pride in providing a full spectrum of travel vaccinations, including the vital Yellow Fever vaccine, catering to the unique needs of each traveler. As leaders in the field of travel medicine, our expertise extends beyond individual travelers to encompass businesses and other institutions. We offer up-to-date advice and unwavering support, enabling our clients to embark on their journeys with confidence and peace of mind. To complement our exceptional services, we also stock a wide array of travel essentials, ranging from first aid and sterile kits to highly effective insect repellents and mosquito nets. Whether it's for individuals or companies, we have everything you need to stay safe and healthy during your travels. Join countless satisfied customers who have entrusted us with their travel health needs. At London Vaccination Clinic, we are committed to delivering excellence in every aspect of our service, ensuring your travel experience is both enjoyable and safeguarded. Your well-being is our top priority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

708 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(708)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent - fast and efficient. Really knowledgeable and super helpful. I would thoroughly recommend.

July 17, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you Sarah! We're pleased to hear you found our service fast and helpful. Your recommendation means a lot to us! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Thank you soo much for the care and…

Thank you soo much for the care and support you gave my daughter Trinity..she felt comfortable and at ease as it was her first time.thank you soo much for everything and all the information you gave us, we really appreciate it .

July 13, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your kind words! We're glad Trinity felt comfortable during her visit. We appreciate your support and are here for you anytime! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Great service

Welcoming visit and clear explanation about the application and vaccines

July 10, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your kind words! We're pleased you found your visit welcoming and hope to see you soon! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Excellent Clinic

Great service, friendly staff and super efficient. Highly recommend.

July 11, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you Aisling! We’re delighted you had a great experience with our friendly and efficient staff. We truly appreciate your recommendation! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Kind and helpful staff!

July 11, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your wonderful feedback Isabel! Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out. - Kind Regards Victoria Nurse Manager

Rated 3 out of 5 stars

The vaccination dose was ok

The vaccination dose was ok, but then they did not gave us the records, for us to keep and when asked for them, had no answer to the email. As well, I think it would be the least, if they are a vaccination center. both to email you, and provide you with a card vaccination record.

April 23, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your review, I apologise you did not receive a vaccination card and will investigate the reasons for this as you should have received this at your appointment. Please can you email us to enquiries@360health.co.uk so we can help to rectify this. Apologies Victoria, Nurse Manager

Rated 5 out of 5 stars

A1 Service

Great, friendly service. Highly recommended.

July 8, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your great review

Rated 5 out of 5 stars

I received excellent care and advice…

I received excellent care and advice during my visit. I am very pleased with the service and got my vaccinations done. I am now ready to travel. Thank you for keeping us healthy!

July 5, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your lovely review

Rated 5 out of 5 stars

Best children's vaccine experience ever!

I brought both of my young sons here for immunisations and it was excellent. Chazile was incredibly knowledgeable, kind and very calming through the process. She was waiting for us at the entrance to The Boiler Room (next to the Starbucks at Battersea Power Station-looks like an elevator lobby and you need a card to enter). The rooms are new, extremely clean and comfortable. The parking lot was easy and we ended up staying for food and shopping. I was also able to book an afternoon appointment the same morning. They have a wide range of vaccines available which was handy. Not cheap but our GP couldn't get us in for another 2 months and we had to travel.

June 29, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

This is a lovely detailed review. Thank you. I will pass this onto Chazile

Rated 5 out of 5 stars

Very friendly nurses

Easy to book, very helpful and friendly staff.

June 18, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your review, I will pass this on to the team

Rated 5 out of 5 stars

Great clinic

Great clinic. We went for a vaccine with an under 2 years old and Craig was very good and patient with him. Everything went smoothly. I would definitely recommend or use again.

June 27, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Lovely to hear! I will pass this on to Craig

Rated 5 out of 5 stars

Lovely, friendly Nurse very knowledgeable

We went for the BCG jab for my 8 yr old. Nurse Lewinsohn was very reassuring and calming. Explained everything to my very anxious child and answered all my questions. Lovely friendly lady. Will definitely be using this clinic in the future for other holiday jabs

June 26, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for your lovely review. I will pass this onto Sheena.

Rated 5 out of 5 stars

Wonderful appointment with Miss Mhlabane

Miss Mhlabane was so lovely, thorough and considerate. She explained everything well and made me feel comfortable and at ease during our appointment.

June 19, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for this lovely feedback, I will pass your comments on to Chazile.

Rated 2 out of 5 stars

Not a clinic

Not a clinic, it’s in a rent an office space… had severe reaction to the Hayfever Kenalog injection and ended up in hospital.

April 17, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Hi Michelle,

I'm very sorry to hear about the severe reaction you experienced following the Kenalog injection. Your health and well-being are our top priorities, and I deeply regret that you had this experience.

Please email us at feedback@360health.co.uk with more detailed information about the incident. This will help us report the issue properly and provide you with the appropriate advice and support.

I also want to reassure you that, although we operate within a shared building, we are a fully accredited clinic registered with the Care Quality Commission (CQC). Our team consists of NMC registered nurses who are dedicated to providing safe and effective care.

Your feedback is invaluable in helping us improve our services, and we take it very seriously.

Kind regards, Victoria Nurse Manager

Rated 5 out of 5 stars

Would definitely reccomend

I am needlephobic and the nurse was incredibly calm and supportive. I would reccomend anyone to go here for thier jabs. I felt very looked after and calm throughout the whole thing

May 15, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We are pleased that you felt looked after and hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 4 out of 5 stars

Nurse was very kind and helpful but I…

Nurse was very kind and helpful but I had to turn up twice because of mismanagement. Not bad experience

May 14, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We sincerely apologise about the rebooking of your appointment and this is not the service we aim to provide. We are pleased that you had a positive interaction with our nurse. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Lucy was great

Lucy was great. Patient, careful, knowledgeable. Great service

May 13, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We are pleased that you felt looked after and hope to welcome you back to the clinic in the future. I will let Lucy know. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

I never had arthritis till the covid jab

I never had art before I had covid vaccination and every time I had one the arthritis got worse now I can hardly get about so I won't have any more it's virtually maid me house bound

May 10, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Dear Sheila, Thank you for your review, we do not offer the covid vaccination so think you may have had this somewhere else. We are sorry to hear that you have had ill effects. Kind Regards Victoria, Nurse Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. The nurse was very senior and knew so much about vaccinations. She was excellent providing the BCG to my newborn and made me at ease. Thank you!

May 8, 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We are pleased that you felt looked after and hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look