The only reason I’m giving LoneStar 5 stars is because I can’t give them 6! I won 550.00 with 2 bucks around 2am went through verification around 4am submitted my redemption by 6am and they had the mo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Playing is really fun won a1000 on a spin but played down to 700 its my first time trying to redeem my money, I couldn’t use bank transfer because it couldn’t find my bank which is odd because ive had... See more
Company replied
Lone Star has been an amazing social casino site so far the games are great they do offer great deals from time to time redemptions take about 24 hours to 48 hours but that's not terrible! Their s... See more
Company replied
They are honestly and fair with once verified rather fast payouts! They are one of the few that don't hide behind one of those terrible rules when using free SweepCoins and treat free players the same... See more
Company replied
Company details
Written by the company
At LoneStarCasino.com, we're redefining the social casino experience with a dynamic lineup of slot games that are completely free to play and endlessly entertaining. What sets us apart is our top-tier visuals and immersive sound design, delivering a gaming environment that pulls you right into the action. We’re all about building a strong, connected community offering exciting tournaments and interactive social features that bring players together. As a sweepstakes-based platform, LoneStar Casino gives you real chances to win big through our promotional games, all with no purchase necessary fair, fun, and transparent. Step into LoneStarCasino.com for non-stop thrills, where every spin opens the door to a new adventure.
Contact info
8 The Green #15134, 19901, Dover, United States
- support@lonestarcasino.com
- lonestarcasino.com
Breach of guidelines
I had filed for a redeem on a…
I had filed for a redeem on a significant amount and did not see updates on the pending order. After 4 days I started trying to verify my verification and it seemed to be all correct. I e mailed the the resource team and after a couple days they had diligently found my issue and was promptly fixed. They have earned a continued loyal fan and thank you for everything.
Scott C
June 22, 2026
Unprompted review
Reply from LoneStar Casino
Hi Scott!
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to have earned your continued loyalty, and we are so happy to have you as a valued member of the Lonestar family.
While we always aim for everything to move as quickly as possible, we are so glad to hear that our dedicated support team was able to dive in, diligently find the solution, and get your redemption promptly sorted out for you. Our team takes great pride in making sure our players feel completely supported and cared for every step of the way!
Thank you again for your fantastic 5-star review, Scott. We appreciate your patience and your wonderful feedback. Wishing you the absolute best of luck on your next spins, and enjoy your winnings! ✨🎉
Questionable Redemption Practices
Initially the site was fine, I had gotten a few withdrawals before no issue. KYC'd and everything, they have any information they would need to process a redemption. Now, my most recent withdrawal has been pending since June 8th (it is now June 21st btw!) and when I've reached out to support, they're claiming to do some sort of "routine account review." There should not be any sort of issue with my account for this to even be happening. Play elsewhere on a platform where they don't disrespect your time and intelligence.
Edit: they STILL have not processed my redemption after almost an entire month. Shameless.
June 20, 2026
Unprompted review
Reply from LoneStar Casino
Hi Trent,
Thank you for taking the time to share your feedback. We’re glad to hear your account and previous redemption experiences went smoothly. We understand your concerns regarding the current pending request and the review process mentioned. These checks can occasionally occur depending on account activity and are part of maintaining platform security and integrity.
If you’d like a more detailed update, feel free to contact support@lonestarcasino.com for further assistance.
Reply from LoneStar Casino
Hello Leiri,
Thanks for sharing your experience! It’s great to hear that our team was able to respond quickly and help get things sorted for you. We always aim to keep things smooth and straightforward, so your feedback means a lot. We appreciate you being with us and hope you continue to enjoy your time on LoneStar Casino.
If you ever need any further assistance, you can always reach out to us at support@lonestarcasino.com
This is a legit site I’ve cash out…
This is a legit site I’ve cash out almost 15k and am waiting on another 6. They do go through your payments and make sure you are the owner of the cards that are being used. Their support is good and when you make it to the next tier you have VIP suooort and they are amazing. I was in a bind once and I needed to expedite my redemption and they were all over it. I would 100% recommend trying it out.
June 20, 2026
Unprompted review
Reply from LoneStar Casino
Hi Lee,
Thank you for the wonderful review and for sharing your experience with Lonestar Casino! We're delighted to hear that you've had positive interactions with our support team and that the VIP support experience has been helpful for you.
We appreciate your recognition of the verification process and the efforts made to help maintain account security. It means a lot to hear that you would recommend Lonestar Casino to others. Thank you for being part of our community, and we look forward to continuing to provide an enjoyable experience.
Will update to a 5 star once I receive…
Will update to a 5 star once I receive my redemption
June 19, 2026
Unprompted review
Reply from LoneStar Casino
Hi Dylan,
Thank you for your feedback and for giving Lonestar Casino a try. We appreciate you sharing your experience and understand that the timing of a redemption can be an important part of your overall impression of the platform.
If you have any questions regarding your redemption request or would like us to review your account, please contact support@lonestarcasino.com. Our team will be happy to look into it and provide any available information.
This website is complete garbage
This website is complete garbage. When you get into a bonus the page refreshes over and over and over. Half the games load and then give an error. If you want to spend more time refreshing the website over spinning then use lonestar casino!
June 20, 2026
Unprompted review
Reply from LoneStar Casino
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience with game loading and page performance did not meet your expectations. We understand how important a smooth and reliable gameplay experience is.
We appreciate you bringing these concerns to our attention. If you continue experiencing loading issues, game errors, or page refreshes, please contact support@lonestarcasino.com with details about the games involved, your device, and browser information so our team can review the situation further.
Would be a great site if they would…
Would be a great site if they would stop with the money grubbing pop ups and get it out of their system to stop refreshing to kick you out of your game. Stop allowing a game to hit play for you before it even loaded. It theft. It’s jenky and I will never give you money as long as your system steals from me. Or should I say plays the game that hasn’t loaded yet.
June 19, 2026
Unprompted review
Reply from LoneStar Casino
Hi Christanna,
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and the concerns you've encountered while playing on the platform.
Feedback like yours helps us better understand where improvements may be needed. If you continue to experience these issues, please contact support@lonestarcasino.com with details about the game, device, and browser you are using so our team can review the situation further.
If I could give less than one star I…
If I could give less than one star I would I have won one time in 5 years and play daily I can’t even hit a bonus and when I do it’s 2.50 or 5.00 it’s bullshit lonestar is fuked up pos. You play here but you want win here.
June 19, 2026
Unprompted review
Reply from LoneStar Casino
Hi Marcus,
Thank you for sharing your feedback and for being a long time player. We understand that game results have not matched your expectations and appreciate you taking the time to let us know about your experience.
We value your comments and are always looking at ways to improve the overall player experience. If there is anything specific you would like us to review, please reach out to support@lonestarcasino.com and our team will be happy to assist.
Fine
Great deals, daily login rewards, and they also have social media rewards… they also have a great selection of games… my first redemption was in my account in less than a day.. haven’t received my second redemption but it has only been a day
October 17, 2025
Unprompted review
Reply from LoneStar Casino
Hi Brittany,
Thank you for the fantastic review! We're glad to hear you're enjoying the deals, daily login rewards, social media promotions, and the wide selection of games available on Lonestar Casino.
It's great to know your first redemption experience went smoothly, and we appreciate you sharing your experience with your current redemption request as well. Thank you for being part of our community and for taking the time to share your feedback.
Maybe i'll come back and update
Maybe i'll come back and update, but for now this is a HARD PASS! Do not use Lonestar - they've been claiming that my redemption has been paid out and it shows as that in my account, but I don't have anything in my bank account. The whole "check with your bank" is such a stupid response because my bank can't give me information on a transaction that they didn't receive. I should have known that this was going to be difficult with the trouble I had during the KYC verification process and now I'm dealing with more trouble with this. If you're considering using Lonestar you might as well throw your money into a burning fire. LESS THAN ONE STAR
June 19, 2026
Unprompted review
Reply from LoneStar Casino
Hi Scott,
Thank you for sharing your feedback. We understand your concerns regarding your redemption experience and the communication you've received throughout the process. We also appreciate you taking the time to describe the challenges you've encountered.
Because account specific situations can vary, we would like the opportunity to review your case in more detail. Please contact support@lonestarcasino.com with your account information so our team can take a closer look and provide any available updates. Your feedback is important to us, and we appreciate you bringing these concerns to our attention.
I have had the most horrible and…
I have had the most horrible and negative experience with Longstar casino. I actually had 3 redemptions and that was over a month ago I have got paid for one, the other says it was paid to my card but bank has no record of it on top of it was not even listed or paid on the redemption site on longstar. The other redemption I was told it was put back on my account but that was false because there is only a 5 cent balance on account and $220. Was redemption amount. I have not received any help with getting my money all they tell me is lies and have been getting the run around over 18 days now. You think Customers relations would try to contact me and resolve the issue but that has not happened they just basically held onto my money that I won and lined their pockets!!!! Horrible CUSTOMER SERVICE.
June 3, 2026
Unprompted review
Reply from LoneStar Casino
Hi Charles,
We understand your concerns regarding your redemption requests and the information you have received about their status. We recognize how important clear communication and accurate updates are throughout the redemption process.
Please reach out to support@lonestarcasino.com with your account information and any relevant details so our team can take a closer look and provide any available updates. We appreciate your feedback and the chance to better understand your concerns.
The best online real cash out casino…
The best online real cash out casino game I have ever played or found..
June 17, 2026
Unprompted review
Reply from LoneStar Casino
Hi Amy,
Thank you for the amazing review! We're honored to hear that Lonestar Casino stands out as one of your favorite online gaming experiences. It's great to know you're enjoying the platform and everything it has to offer.
We truly appreciate your support and are grateful to have you as part of the Lonestar Casino community. Thank you for taking the time to share your experience with us.
Specific Redemption Times
I really like the platform but the need to be more specific on redemption it said you could get pre paid debit card instantly but its veen 2 days
June 18, 2026
Unprompted review
Reply from LoneStar Casino
Hi Scott,
Thank you for sharing your feedback and for your kind words about the Lonestar Casino platform. We appreciate your comments regarding the redemption information and understand the importance of having clear expectations about processing timelines.
If you would like an update on your request, please contact support@lonestarcasino.com and our team can take a closer look at your account and provide any available information.
SSN for verification
I’m really upset because I didn’t know I needed to give them my ssn to be verified because mcluck and chumba only asked for ID and proof of address…..I don’t really trust giving them my ssn, I guess my win will be sitting there…..
June 19, 2026
Unprompted review
Reply from LoneStar Casino
Hi Shelby,
Thank you for sharing your concerns. We understand that being asked to provide additional information during the verification process may feel unexpected, especially when your experience has been different on other platforms.
Verification requirements can vary and are designed to help confirm account ownership and maintain account security. If you have questions about the information being requested or would like more details about the verification process, please reach out to support@lonestarcasino.com. Our team will be happy to provide guidance and address any concerns you may have.
Great games but.
Great games.
Good choice of volatility from medium to high.
Redemption is painful. Been 2 weeks now and still have not processed it. Reached out to support and got an AI response.
Now at 21 days. All other sites I belong to are 1 week max.
Since I cannot respond to LoneStar, here is the support response.....
Please note that while certain accounts may occasionally qualify for expedited processing, redemption timeframes can vary depending on several factors including transaction verification, review queues, and current processing volumes.
Just a quick note - canceling and submitting a new redemption would reset the process, so it’s best to keep the current one active.
Rest assured that our team is handling your request as efficiently as possible, and you’ll receive an update as soon as the redemption is finalized.
June 16, 2026
Unprompted review
Reply from LoneStar Casino
Hi there,
Thank you for sharing your feedback. We're glad to hear you're enjoying the game selection and variety of play styles available on Lonestar Casino.
Redemption requests can occasionally require additional review, which may affect processing times. If you have not yet received the information you're looking for, please reach out to support@lonestarcasino.com and our team will be happy to review your account and provide any available updates.
I finally won money and lonestar is acting like they dont want to pay!!!!
I really liked Lonestar Casino at first bc they have a lot of good games and they give daily bonuses. I always purchase coin packages but hadnt had any luck winning until 06/14/2026 , I purchased a coin package and finally won around $1000 so I decided to redeem $930. I didnt hear from them so i emailed them on 06/16 and they responded asking me to send in a pic of my debit card that I made2 purchases with in May of 2026 and they included 4 digits of a card i didnt use so i responded and told them the 4 digits they have listed is not correct and i gave them the correct 4 digits along with the picture of the card showing my name , exp date and the card number and i covered the digits they asked me to cover. Well they respond back and said that it is incorrect and i emailed them my statement with the 2 purchases highlighted that they inquired about so now Im waiting on them to respond back. I use the same card i always use unless i pay with apple pay but 90% of my purchases are made with the card i sent them. The card ending with the 4 digits they asked me to send in , I dont have and i have never had and i told them to please verify the card info again bc an error was made on their end and i have not had a card ending with those 4 digits . So i dont know what to do but i know this isnt right at all and i honestly feel like they are not going to pay me and that is not right. I have won several times on RealPrize Casino and i think they are connected some how but Realprize has never done anything like this , they asked me to very my card and i did and Realprize paid . Well i will be sure to update everyone when i hear back from lonestar casino payout department!!!!!
June 18, 2026
Unprompted review
Reply from LoneStar Casino
Hi Shani,
Thank you for sharing your experience and for your kind words about the games and daily bonuses at Lonestar Casino. We appreciate the detailed explanation regarding your verification and redemption request.
We understand your concerns about the card information discrepancy and the additional documentation requests you've received.
We encourage you to continue corresponding with support@lonestarcasino.com so the team can review the documents you've provided and offer any available updates. We appreciate your patience and thank you for bringing your concerns to our attention.
4 star ⭐️ review
As of now they get 2 stars. I will update later depending on if I ever get my redemption. I’ve played so many social sites and NEVER had to wait this long for a redemption especially after verification approval and sending documents. Quick to get your money but not quick to send is insane. Especially if you’re getting paid on the same card that you paid for sc with.
Update: I was so scared that my money wouldn’t come but it did, 4 stars because overall it’s a fun and great site but I can’t give the five stars ⭐️ because it actually takes longer for money to hit your account unlike other social casinos that hit same day or the next. Overall not bad, glad I was able to get it handled. I hope they can work on getting players paid a tad bit earlier than they do. ❤️
June 13, 2026
Unprompted review
Reply from LoneStar Casino
Hi Brianna,
Thank you for sharing your feedback. We note your concerns regarding the timeline of your redemption request following your verification approval and document submission, the comparison between adding funds and processing speeds, and your experience using the same card method for both activities.
Every redemption request must undergo separate routine administrative, safety, and compliance reviews to ensure account security. Even after account verification is completed, our internal teams must carefully verify the details of each individual request to protect your profile, which requires a multi-step verification window rather than being finished instantly. We take your comments regarding the processing timeline seriously as we evaluate player experiences.
Please ensure your inquiries are directed to support@lonestarcasino.com so our team can look into your profile and provide the necessary guidance.
We are here to help.
My best online casino..fast
My best online casino..fast withdrawals..I love the games..and the customer service response are timely and speedy.. Lonestar no#1 in my book
June 17, 2026
Unprompted review
Reply from LoneStar Casino
Hi Natasha,
Thank you so much for sharing your feedback! We are absolutely thrilled to hear that we are your top choice and that you consider us number one in your book.
We are especially glad that you are enjoying our game selection and that you have experienced fast redemption processing times alongside timely and speedy responses from our customer service team. Providing a smooth, reliable, and responsive environment for our community is always our main objective.
If you ever have any questions about your account, new features, or game options moving forward, please feel free to reach out to our team at support@lonestarcasino.com.
Have fun playing, and thank you for being a valued part of our community!
Long Redemption Plauge
Never thought I'd say this about lonestar but wow, redemption times here are starting to get outrageous. Literally industry worst times when it comes to redemption speed. They have great games, great dailies and great opportunities to get free spins etc However none of it matters if you don't get paid. I used to get paid via skrill within 24 hours, now it takes so long i just cancel and play it (last month took a week with no communication). Really hoping to get a decent turnaround on my current redemption. If not i may have to kiss one of my favorites goodbye. Will update once i get it.
June 17, 2026
Unprompted review
Reply from LoneStar Casino
Hi there,
Thank you for sharing your feedback. We note your concerns regarding the current timeline of your redemption request, your previous experience receiving funds via Skrill within 24 hours, your decision to cancel pending requests in the past, and your experience with communication. We do appreciate your positive remarks regarding our game selection, daily rewards, and opportunities for free spins.
Every redemption request must undergo separate routine administrative, safety, and compliance reviews to ensure account security. Even for players with a established history on the platform, our internal teams must carefully verify the details of each individual request to protect your profile, which requires a multi-step verification window rather than being completed instantly. We take your comments regarding the processing timeline and communication updates seriously as we work to provide a more reliable experience.
Please ensure your inquiries are directed to support@lonestarcasino.com so our team can look into your profile and provide the necessary guidance.
We are here to help.
It's now been 7 days and counting…
It's now been 7 days and counting waiting for a $500 redemption. I emailed a few times and get the same generic AI response, avoid lonestar like the plague, it's brutal.
June 11, 2026
Unprompted review
Reply from LoneStar Casino
Hi Ryan,
Thank you for sharing your feedback. We note your concerns regarding the timeline of your redemption request over the past week, your experience with receiving automated email responses, and your communication with our support team when seeking updates.
Every redemption request must undergo separate routine administrative, safety, and compliance reviews to ensure account security. Because these verification protocols require careful evaluation of account profiles to ensure compliance, the overall processing window can require an extended review phase rather than being an instantaneous process. We take your comments regarding the helpfulness and directness of our support responses seriously as we evaluate player communications.
Please ensure your inquiries are directed to support@lonestarcasino.com so our team can look into your profile and provide the necessary guidance.
We are here to help.
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