Long Eaton Appliance Company Reviews 

1,095
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and exceptionally helpful staff found in the showroom who patiently guide buyers toward the most suitable appliances for their homes. Furthermore, people truly appreciate the prompt and efficient delivery service, noting that items arrive safely on schedule and are expertly installed. Some reviewers were not happy with deliveries involving only a single driver, which sometimes left household members to assist or manage heavy lifting. A few customers also mentioned waiting longer than expected for final installation dates or encountering restrictive scheduling constraints during particularly busy seasonal periods.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising polite and knowledgeable team members in... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick, well-communicated arrivals and polite... See more

Product

Customers consistently note positive experiences with product, highlighting the extensive range of high... See more

Price

Reviewers highlight positive aspects of price, noting that costs are extremely competitive and often the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

An excellent show room plus very helpful staff. Our appliance was fitted really well with such an expert fitter namely Richard . Will definitely recommend Long Eaton Appliance company. Have used befo... See more

Company replied

Rated 5 out of 5 stars

Very smooth purchase, delivery and fitting. Was helped in store to find a washing machine suitable for us. It had to be ordered in for us, but the wait wasn’t too long. The two guys who delivered and... See more

Company replied

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied


Company details

  1. Appliance Store

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,095)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good from the North …

Delivery on time and very competent driver. The price was very good.

September 19, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

My experience of shopping with the…

My experience of shopping with the Longeaton appliance company from start to finish was a fantastic one. The guys in the shop were helpful told me about the product I was buying checked the specifications that I was looking for the guys on delivery were amazing went over and above with what needed to be done and the communication was fantastic all the way through.

August 1, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Clear communication all the way…

Clear communication all the way through, swift response to any questions, approachable and friendly staff

October 6, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Good prices & helpful.

October 6, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

fridge freezer

Delivered quickly, excellent price, works well

August 27, 2026
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Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

I would highly recommend Long Eaton…

I would highly recommend Long Eaton Appliances. The staff were very professional and helpful. They even matched prices of other suppliers. 5 Stars

June 18, 2026
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Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Easy to order and very good customer…

Easy to order and very good customer service. The staff were very helpful when we came to pick up our small freezer.

September 6, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Great price for my dishwasher

Great price for my dishwasher; considerably cheaper than anyone else

September 29, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Good service.

Good service.
Prompt.
A small discount.
Appliances great.

September 1, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Kept me in the picture with regard to…

Kept me in the picture with regard to delivery progress. Excellent service.

October 6, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 1 out of 5 stars

You took £1000 on my credit card

You took £1000 on my credit card
500 for a freezer you did not have and another £500 for the freezer I ordered
When I asked for the money l was told tesco had already processed the transaction
So I had to pay £1,000 for you mistake and all I got was it was tescos fault. when you should not have taken the money in the first place

August 7, 2026
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Reply from Long Eaton Appliance Company

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the payments.

We’re unclear on the details surrounding the transactions processed by Tesco and would appreciate the opportunity to look into this further to establish exactly what happened. Payment processing times and the handling of transactions can sometimes depend on the card provider, so we would like to review the details before drawing any conclusions.

Please could you contact us at sales@leaco.co.uk with your order details so that our team can investigate this matter and clarify the situation for you?

Rated 5 out of 5 stars

Kept me informed throughout

Kept me informed throughout. Friendly staff.
On my Bosch washing machine they are cheaper tha the big suppliers.
Would definitely recommend.

October 6, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Great service

Great service
Great price products

August 24, 2026
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Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

100% professional.

From start to finish the process was handled with professionalism, nothing was a problem. The delivery drivers had a can do attitude and were very careful in my property.

October 2, 2026
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Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Excellent service from start to finish!

We have just had our appliances delivered from Long Eaton Appliance, and we couldn’t be happier with the whole experience.

From the very first day we visited the showroom, the service was exceptional. The team were extremely knowledgeable, helpful and patient, taking the time to understand our requirements and provide genuinely useful advice on the appliances we were considering. We never felt pressured and felt confident that we were making the right choices for our new kitchen.

From placing the order through to delivery, everything has gone amazingly smoothly. Communication and service have been excellent throughout.

A special mention to Reg and Sean, who delivered our appliances. They were friendly, professional and incredibly careful, taking great care with the appliances and their placement and checking that everything was in perfect condition before leaving.

It’s refreshing to receive this level of customer service, from the showroom team right through to delivery. We would have absolutely no hesitation in recommending Long Eaton Appliance to anyone looking for appliances and, more importantly, a knowledgeable and reliable team to deal with.

Thank you to everyone at Long Eaton Appliance for making the whole process so easy and enjoyable. ⭐⭐⭐⭐⭐

October 6, 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 4 out of 5 stars

Ordering efficient

Ordering efficient. Delivery on time , two kind and helpful men

September 30, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a good review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful team over the telephone. Thanks.

September 29, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

Rated 5 out of 5 stars

Absolutely love my leisure range…

Absolutely love my leisure range cooker, I was kept updated and informed on delivery, I would definitely recommend this be company

September 14, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you so much for taking the time to leave us a lovely five star review, we are so pleased to hear you enjoyed your experience shopping with us.

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