Longforte Reviews 

339
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Requested refund only to be told it had been dispatched and can't be cancelled. Item was then dispatched over 24 hours later. Terms state 20% restocking fee and return postage. Obviously ref... See more

Company replied

Rated 4 out of 5 stars

An outstanding service, with extremely well packed goods that are rapidly delivered. Overall very impressed with the quality of goods so far & they will remain my main supplier for the forseeable futu... See more

Company replied

Rated 5 out of 5 stars

I have used Longforte for a couple of years now. Products are fantastic, very good quality and value for money. Customer service is excellent, I had a few items arrived damaged, evidence sent and the... See more

Company replied

Rated 5 out of 5 stars

I've only recently started using Longforte but so far I have found them to be brilliant. They always ship on time and their customer service is excellent. I've made a couple of mistakes by putting i... See more

Company replied

Company details

  1. Printing Equipment and Supplies

Written by the company

We are the UK's largest wholesale supplier of dye sublimation blanks, printing supplies, consumables and hardware. We pride ourselves on having large stocks of popular sublimation printables, dispatching items fast and offering great after-sales care.


Contact info

4.0

Great

TrustScore 4 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(339)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Order section very easy to use competitive prices fast delivery.

January 1, 2023
Longforte logo

Reply from Longforte

Hi Tony

We are glad you are happy with our products and fast delivery.

Rated 5 out of 5 stars

5* Company

I have ordered from Longforte a few times now because I'm starting my own small Business and they have been great. There prices are good, and extremely fast shipping. Thank you, I will be ordering alot more 😀

December 9, 2022
Longforte logo

Reply from Longforte

Hi Shaz

Thank you for the feedback, we look forward to receiving your orders.

Rated 5 out of 5 stars

One of the best

One of the best. I have been a customer for a year and the products are all top quality, good price and next day delivery. Something that breaks in transport they refund quickly without problems. Only during the month before Christmas, it gets a little chaotic and you can expect packaging delays, which can be a week. In my opinion this is the only thing this company should fix. I'm a happy customer.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

missing items

had an order delivered on 2nd Nov with items missing. I notified Longforte immediately and 2 weeks later i have not received the items. We all accept mistakes will happen but the response is rediculous

November 2, 2022
Rated 5 out of 5 stars

sublimation blanks

i have never had a problem with this company the delivery's are always on time and my order is always correct what more could you ask for and there products are very good

November 3, 2022
Rated 1 out of 5 stars

I had a problem with slates cracking

I had a problem with slates cracking, emailed them to be told it was basically my fault. I've been making these items for years and never had a problem! They will NOT take any responsibility for any faulty products just say its your fault and then end communication with you!! Just received my LAST order with them today and lots of damaged products, no point in contacting them as it will be my fault for ordering to much or them packaging poorly !! There Customer Service is awful

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

I would happily use this company again.

The ordering process it quick, easy and clear. However, I was slightly worried after I placed an order and received a confirmation but I didn’t receive any tracking information or an email from the courier. I am a bit of a chronic worrier so the next day I sent an email enquiring about my order.

Shortly after, I received courteous email from Dawn explaining the situation. Silly me had forgotten that there was a postal strike on and that the couriers would be extra busy because of it! The item arrived today and was well packaged and looks complete (I’ve not had a chance to look in detail, but everything seem there and in perfect condition.

I would happily use this company again if I needed to.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I have bought a lot
Of supply from longforte and they are quick delivery, good products
.. emails are long for a reply .: great company.. will continue to use them thank you very much

October 2, 2022
Rated 5 out of 5 stars

Great products and service

Great products and service, fast delivery. On a previous order I forgot to add something to an order and needed it urgently so contacted customer services and they were great. Quick response and they got my item straight out in the post.

September 1, 2022

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