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LookerOnline Reviews 

501
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often noting that items like sunglasses are original and made in Italy, exceeding expectations, especially given the competitive prices. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly and well-packaged, even for international shipments. However, some customers also noted that delivery times could be longer than expected, with some experiencing delays of up to two weeks or more. Additionally, a few people were dissatisfied with unexpected import duties, VAT, and courier fees, which significantly increased the final cost of their purchase, making it less of a saving than initially anticipated.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, frequently highlighting its great quality and... See more

Delivery service

Customers had positive experiences with delivery service, with many praising fast shipping times and timely... See more

Quality

Consumers find quality to be positive, with many reviewers describing products like sunglasses as fantastic... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers having positive experiences,... See more

Price

Users describe positive interactions with price, often finding competitive sale prices and good value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

YSL sunglasses fixed ✅ I had a great experience with LookerOnline store. When I lost one of the lenses from my YSL sunglasses, without much of a hope, I’ve contacted team of LookerOnline and they... See more

Rated 5 out of 5 stars

Excellent quality sunglasses. I didn’t expect the 2026 model to be original and even made in Italy, especially at half the price. I ordered two additional items right away. Excellent job—thank you, te... See more

Rated 5 out of 5 stars

First time purchasing from Looker Online and it won't be my last. My order was delivered to Australia within 2 days which was pretty quick and the sunnies are absolutely stunning. Thank you!

Rated 5 out of 5 stars

The order was processed and sent within a couple of days and received in 5 which considering it came from Grosetto in Italy to Australia is amazing. It was packed well and was the item we ordered and... See more


Company details

  1. Sunglasses Store
  2. Fashion Accessories Store
  3. Glasses Store
  4. Optical Wholesaler

About LookerOnline

Written by the company

At LookerOnline, you get access to the world’s top eyewear brands at unbeatable prices. We offer a seamless shopping experience with free shipping and a 30-day return policy. Quality, style, and convenience - right at your fingertips.

The Best Eyewear, Always

Eyewear collection

Gucci, Saint Laurent, Tom Ford, Prada, Balenciaga, Miu Miu, Ray-Ban, Oakley, and many more. Sunglasses, eyeglasses, and ski goggles from the world’s top brands.


Find Yours Today!

Authenticity & Expertise You Can Trust

Authenticity and expertise

100% authentic products with a 24-month warranty. As an authorized dealer with 40 years in the industry, we offer dedicated customer service and strong partnerships.


Shop With Confidence!

Stay Updated, Save 5%

Newsletter discount

Sign up for our newsletter to get the latest on eyewear trends, industry news, and exclusive offers. Plus, enjoy 5% off your first order!


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Contact info

4.1

Great

TrustScore 4 out of 5

501 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(501)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was in doubt at first

I was in doubt at first, but when I got the package it was exactly what I wanted. The staff was very helpful and fast at replying and the delivery too. Totally suggest it!

August 7, 2023
Rated 3 out of 5 stars

It was unpleasant that he had to pay…

It was unpleasant that he had to pay the fare twice!

July 11, 2023
LookerOnline logo

Reply from LookerOnline

Hello Doniyorjon, thank you for leaving a review. We are sorry that you found our request of a surcharge for shipping to a remote location unpleasant. We understand: it was unpleasant for us too to ask. We wish we could offer free shipping to all our customers all over the world, but sometimes shipping fees are so high that we would end up losing money, especially when we're selling products such as your Guccis at an overall discount of 35% off.
We're happy, though, that you decided not to cancel your order and get a full refund, and instead got your wonderful Gucci glasses at the lowest price in the world (shipping surcharge included!). Enjoy your new glasses!

Rated 5 out of 5 stars

Looker Online excellence

The Looker online site was easy to navigate and the choice of product was extensive.
From ordering to delivery, Looker service was fast and efficient and they communicated information of my order until it arrived.

July 5, 2023

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