LookHUMAN Reviews 340

I placed an order on Dec 8 for two hoodies. More than a week went by and no updates, so I emailed the company at the requested address and referenced my order number. I reached out for an update on Dec 14 and I haven't even received a return email. I tried to call only for it to go to voicemail. I didn't bother leaving a message as I am losing confidence that anyone will respond. I would actually really like to have the items I ordered, and am not as worried about them being late, I just need a contact and an update. I realize my order isn't as delayed as others, but in seeing those I felt I shouldn't wait any longer before engaging this site. Would happily change the rating if I can receive the products I ordered.

Edit 12/22/23 The items have arrived, however one was printed on the wrong side of the hoodie. Since it seems difficult to get a response, I will await receiving one before changing my rating. I do intend to update it based on response/non response
Edit 1/24/24 I did receive the replacement hoodie, however it was still printed on the wrong side, tried one more time, still wrong, so a refund was issued and we retained the three misprints.
Had the replacement been correct, I would have upgraded to a 5, but leaving a 4, just due to the multiple attempts to get it printed on the correct side.
In conclusion, I was in the same boat as many people around the holidays, questioning if this was a legit site. It clearly is, and they tried to make it right. I'm guessing that they were overloaded in the holidays. I do hope they will be better prepared for next season, they have a nice selection.

I placed my order and was immediately charged. Here I am 10 days later with no shipping notice. All emails and calls are not returned. Is this a real company? Do I need to start a chargeback?

The site clearly states "2 to 3 business days for us to print by hand, plus 3 to 5 business days to ship" for orders to be received. I placed an order on 11/24/2023 for multiple items for gifts and today is 12/13/2023 and my order has not yet been shipped. I reached out twice for updates because what they advertised on their site for the turnaround time vs what I am experiencing is quite different. The first email the representative said they were sorry and they had received an influx in orders causing a delay. The second representative, a week later, asked if I wanted to cancel my order and receive a refund. Well actually, I would really like the items that I rightfully paid for. Getting a refund now leaves me in a bind because it's close to Christmas and here I am wasting my time waiting for this company to send me my order and going out to get all new gifts for the 5 people is not really an option. I am never ordering from this company again and I hope this review helps others.

I have not received the hoodie I ordered on December first! It was a birthday present for the 10th of December

I order from this website all the time! I just wish you could pick different delivery addresses for things in the same order!

Amazing selection as always. Variety of items is also amazing! Great quality of everything I've ever purchased from here.

I love this company. I have been ordering mugs for years, for two reasons:
1) Consistently good products
2) Smooth, easy transactions and quick shipping.

I've never had an issue, and am happy to keep supporting a company with such a great sense of humor.

To be honest I have always loved this company’s products; design, quality, and options. This time I came back again for my favorite sale. I rarely can pass it up. This time they nailed it with 15oz mug presents for my cousins. They’re going to love these. The site is easy to navigate and it doesn’t reset or refresh when I go back to a search from a product page. The list goes on. I’m looking forward to seeing these in person. I might come back for some new flags too. The quality is always spot on and if it isn’t their support team is very helpful. Thanks again!

So many products...something for everyone...and good bargains, too.

It is nice that my coupon code worked. It will be interesting to see these two mugs.

I have purchased this garden flag previously and really like it. So I bought it again after the first one faded (because they all do....)

I always have a great experience shopping online at LookHuman. They have the best selections in multiple genres and the site is very easy to navigate and order.
Thanks!

Honestly LookHuman is my favorite store online! I love getting all of my shirts and stuff from there! The only complaint I have is that they don't sell any bottoms, like sweatpants or skirts or anything. I'd love to be able to have a full outfit of nothing but Look Human clothes!

You always have designs I enjoy so very easy to buy for family members for Christmas and birthday gifts.
Have been purchasing from Look Human for many years and they always offer designs meant for everyone. They also offer great sales discounts which helps if looking for gifts for friends and family members!

Quality and great clothing.

It's always easy and straightforward making a purchase here.

Their t-shirts are soft and comfortable, the socks are just right, the garden flags are great quality, the pins are not too big nor too small, and the face masks are good quality and comfortable.