lookincredible.co.uk Reviews 

3,403
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the prices for various perfumes are fantastic, and items often arrive safely in good condition. Many people note that they received wonderful service, helpful updates, and prompt delivery when placing their orders. However, some customers also noted that delivery times were significantly slower than expected and essential tracking details were frequently missing. A few other people also felt that securing a refund when packages failed to arrive took too long and required multiple frustrating follow-ups. Shoppers sometimes experienced missing items or severe delays during busy holiday periods without proper communication from support.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising prompt shipping and... See more

Order

People report ambiguous experiences with order, while some consumers praise timely delivery, great prices,... See more

Product

Customers had ambiguous experiences with product, as many reviewers praised the great prices, amazing scents,... See more

Price

Consumers find price to be positive, highlighting fantastic deals and the best rates online for items like... See more

Refund

Reviewers express deep disappointment regarding prolonged refund delays and poor communication. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I read the reviews after i ordered and panic set in. After receiving a conformation email and nothing else I sent an email inquiring about delivery. The team’s response was fast and professional. The... See more

Rated 4 out of 5 stars

Great product at a great price. Well packaged, delivery a little slower than expected but it was around Christmas and other firms were also slower than usual.

Rated 4 out of 5 stars

Great value product. Only negative no shipping information. However when emailed got a prompt reply. Happy with site

Rated 5 out of 5 stars

I placed an order with this company which were the best prices online for the perfumes I ordered. I then started to read the reviews and got a little worried, however, there was absolutely no need to... See more


Company details

  1. Perfume Store
  2. also in
  3. Beauty Supply Store
  4. Health and Beauty Shop

Written by the company

Lookincredible is your premier destination for luxury beauty and fragrance at unbeatable prices. We offer an expertly curated selection of top brands and exclusive products, ensuring every customer finds their signature scent or beauty must-have with ease. With fast shipping, responsive customer support, and a commitment to delivering the best value, we make online shopping seamless, satisfying, and indulgent. Discover beauty, discover value — only at Lookincredible.


Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.1

All reviews

(3,403)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a fraudulent company. Do not buy from them!!!!

A terrible company. I placed an order on the 22nd Aug and paid for expedited delivery. Its now the 3rd Sept and I have still not received my order, despite being chased twice already. I have today instructed my credit card provider to retrieve my money and deal with this fraudulent company.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

No smell

On opening (Bois de Vetiver) EDT the smell was as expected however on further application there is no smell which makes me wonder if its a copy or just old stock. I also bought Jump Joop which hasnt been opened yet as its a present for later on in year. I hope that doesnt prove to be the same. Very disappointed.

August 13, 2025
Rated 5 out of 5 stars

I have bought this excellent…

I have bought this excellent moisturiser twice from lookincredible, each time because the price was very competitive. The orders arrive very quickly, extremely well presented, and I am always very satisfied.

August 15, 2025
Rated 5 out of 5 stars

Great experience …

I placed an order but then read some reviews and got very nervous thinking it was a scam company as the pricing was very good, I sent off an email asking for a refund. The communication was fantastic and they assured me the items would be despatched so I continued with my order I’m so happy I did the items arrived packaged well and quickly. I’m writing this review so other customers can see that the bad reviews don’t always reflect the true impression of what this company provides. I had a really good experience and wouldn’t hesitate to recommend this company. I ordered 2 Jean Paul Gaultier deodorants for £15 less than any other website.

August 21, 2025
Unprompted review

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