Progressives are cute and well-made The Black Friday shipping was slow, but customer service was so responsive and helpful in ensuring I received my glasses. And I actually like them better than both... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I already loved LOOK Optic for their sleek, wear-everywhere frames — Evita is my go-to for work, Muse for weekends — but their customer support just sealed the deal. When my sunglasses broke, I reac... See more
I adore these glasses. They are so chic and perfectly functional that I didn't want to take them off after they arrived. I originally ordered regular readers, but after receiving a personal note from... See more
The Muse glasses are fabulous looking on but I gave a 3 start review bc of the lenses constantly popping out of the flimsy plastic wire holding them in and the weight of them. Glass cases are also to... See more
Company details
Written by the company
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
Contact info
United States
- lookoptic.com
4.5
Excellent
415 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fun and sophisticated!
Beautiful, classy frames that make me look sophisticated! So happy with the blue I purchased!
October 16, 2025
I bought 2 pair of readers
I bought 2 pair of readers, I have a narrow face so I bought the narrow glasses and they both fit perfectly and they look great on. I love them both !
October 16, 2025
Customer service is spot on..
Customer service is spot on... So many frames have been my go to frame since I started... Always excited at new collections and collaborations to see where LOOK is going.
June 1, 2025
Unprompted review
Excellent Customer Service
Excellent customer service, I was resent a new pair of progressive glasses due to an issue with the reader portion on the first pair I received and 2nd pair was perfect! All the styles I have are comfortable, stylish and wear well!
October 15, 2025
Reply from LOOK OPTIC
Hi,
We’re so happy to hear your replacement pair worked perfectly and that you’re loving your styles! Thank you for taking the time to share your experience- it means a lot to us.
Enjoy your new progressives!
Thank you,
Tuti
The progressives don’t work for me
I’ve tried several different styles of your progressives and I cannot adjust to them. The reading area is too small and the only way I can read is to hold the glasses up higher on my face. They just don’t work for me.
October 14, 2025
Reply from LOOK OPTIC
Hi Andrea,
We’re so sorry to hear that our progressives haven’t worked out for you. It sounds like the reading area is sitting too low for your vision needs. Please email us at hello@lookoptic.com and we’ll be happy to help you exchange them for a style that works better for you.
Thank you,
Tuti
As per your advertising I ordered…
As per your advertising I ordered glasses that were clear at the top of the lense and had 1.0x at the bottom. When I got the glasses the whole lense was 1.0x. When I questioned this I was told that was the only way these glasses were available. Again, this makes no sense since all your advertising says otherwise. I returned them.
October 14, 2025
Reply from LOOK OPTIC
Hi Chris,
Thank you for your feedback. It sounds like you were looking for progressive readers, which have clear lenses at the top and magnification only at the bottom. However, the items you ordered were standard readers, which have magnification throughout the entire lens.
I completely understand how this could be confusing. Please email our customer service team at hello@lookoptic.com and we will assist you with an exchange.
Thank you.
The LOOK OPTIC Team
I love it must buy
October 14, 2025
Responsive customer service as well as…
Responsive customer service as well as a great product.
October 14, 2025
My experience was handled efficiently
My experience was handled efficiently. This is the third pair of Abby’s that I have purchased. All arrive nicely packaged to prevent damage. I am pleased to find more colors!
October 14, 2025
I am still getting used to the…
I am still getting used to the progressive. I was disappointed that are so plastic looking and feeling.
October 14, 2025
Reply from LOOK OPTIC
Hi Kristine,
Thank you for sharing your feedback. We’re glad to hear you’re giving the progressives some time to adjust. it can take a little while to get used to them!
Regarding the frame material, our glasses aren’t made of standard plastic. They’re crafted from TR-90, a lightweight, flexible, and durable material often used in high-quality eyewear. TR-90 is designed to provide comfort while being strong enough for everyday use.
We truly appreciate you taking the time to share your thoughts and hope you continue to enjoy your LOOK OPTIC frames as you get more comfortable with them!
Thank you!
The LOOK OPTIC Team
The glasses are well made
The glasses are well made, solid and stylish. The hinge seems to keep catching my hair which is annoying. Maybe it's got a small gap? Not sure but the only reason I didn't give it 5 stars. As always shipped timely, well packaged and high quality.
October 14, 2025
Easy exchange
I accidentally ordered non progressive lenses. The return/exchange process was easy and quick! These progressive glasses are great to avoid the "grandma" end-of-the-nose look.
October 13, 2025
My 3rd pair of glasses from Look Optic
I am pleased with the progressive readers I recently received from Look Optic. This is my 3rd pair. I do think I should have gotten a stronger prescription and larger frame size, but can live with what I got. The sale was worth every penny! Glad I took advantage of it.
October 13, 2025
These glasses are perfect for me
These glasses are perfect for me. I receive compliments on them all of the time. Love the matte finish.
October 13, 2025
Comfortable
Comfortable, lightweight and good quality frames. Love the progressive readers.
October 13, 2025
i been using look optic readers since I…
i been using look optic readers since I got old and can't see shit. I love them, the order delivery is always smooth
October 13, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.