Really happy. The phone arrived on time. Beautiful condition. The restart caused the unlock code request to show. Called customer service. They had me up and running in minutes. Would shop agai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got an iphone 8 that stated very good condition and product came looking almost brand new. I did placed my order and then decided to have concerns lol! So I messaged them and Marc got to me Fast and e... See more
I'm excited about these guys. High quality refurbished products at compelling prices. I love the notion that buying used should be the norm. I have several old phones in a drawer. Don't we all?! That'... See more
My phone arrived yesterday and I am very pleased with it. Clean and looks brand new. The post office was having trouble so I contacted Loop and Marc the owner called the post office to investigate. Th... See more
Company details
About loopmarket.com
Written by the company
Loop is an e-commerce marketplace for certified refurbished electronics that helps connect leading refurbishing companies to consumers. Our goal is to provide the best device at the best price while reducing the enormous amount of e-waste that ends up in landfills every year.
Shop Now
Contact info
United States
- loopmarket.com
Amazing condition and phone arrived…
Amazing condition and phone arrived with no flaws. fast shipping!! thank you so much loop market!! A+++++
September 5, 2021
iPhone 8 excellent condition and works…
iPhone 8 excellent condition and works great.
Would highly recommend to anyone who wants a “like new” phone without the price tag. Very Happy with this purchase will be a regular purchaser
September 5, 2021
Company is great customer services even…
Company is great customer services even better had a small issue with mine was taken care of right away thank you
August 11, 2021
U sent to WRONG ADDRESS N IT WAS SENT…
U sent to WRONG ADDRESS N IT WAS SENT BACK TO U N NOW I HAVE TO WAIT EVEN LONGER N I NEED IT FOR A GIFT BY TOMORROW!!!!!!!
August 11, 2021
Exactly what I wanted
The package delivered was exactly what I ordered and it arrived earlier than expected ! It arrived in excellent condition and works great !
August 6, 2021
I have a bad experience with you guys…
I have a bad experience with you guys one of the cellphones i buy for you dosen't work properly honestly i pay for a cellphone and now i have to pay for fixing thas socks but any way thas the way you sell thank you for nada
July 31, 2021
Reply from loopmarket.com
Hi Oscar,
I am so sorry to hear about this! We offer 30 day money back guaranteed and 90 day warranty, please email us at support@loopmarket.com so we can make this right.
We look forward to hearing from you.
Kind regards,
Loop Support Team
I found a good deal
I found a good deal, I ordered on line it came in good time, Standard order with no human contact
July 30, 2021
The best!!
The best! My phone arrived 3 days early and was in PERFECT shape. I highly recommend them to anyone. I will be returning myself.
July 28, 2021
Unprompted review
Loopmarket.com provided excellent…
Loopmarket.com provided excellent service! I got my new phone for a very good price and it was delivered ion a very good time frame. also loved the fact that I could make easy payments through my Sezzler account. thanks Loop! Corey Morris
July 22, 2021
My order summary confirmation said it…
My order summary confirmation said it will be shipped in three days and I haven’t received it yet
July 22, 2021
Reply from loopmarket.com
Hi Sheraine,
We are so sorry to hear about this issue. We confirmed that this package was picked up by USPS last Friday, July 16th. However, they do not always scan the packages and have been experiencing delays for a few months now. We have escalated this with them and will let you know as soon as we hear something back. In the meantime, please email us at support@loopmarket.com so we can make this right.
Kind regards,
Loop Support Team
Got an excellent quality phone
July 8, 2021
Bought multiple phones through Loop
Bought multiple phones through Loop. Outside of shipping time due to the pandemic there's absolutely nothing else I could complain about, great quality and customer support that hasn't failed yet.
February 13, 2021
I ordered a iPhone XR and it was in…
I ordered a iPhone XR and it was in perfect condition even after the ad said it was only in fair condition. Even the shipping was fast
February 11, 2021
Phone came quick
Phone came quick and in great condition. Will definitely be returning for other items in the future.
February 5, 2021
FALSE ADVERTISING! RIP OFF! BAD EXPERIENCE!
I paid $300 between the iPhone 8 64gb UNLOCKED and $48 for overnight shipping. I AM 8 months pregnant and my fiancé is in desperate need of a phone due to breaking his current so I can get in touch with him. Not only did it take two days for the phone to even come in, but it is SIM locked to whatever carrier the previous owner had services with. The phone does not tell me what service it was used with and I tried reaching out to see if Loop is able to contact the seller to find out what service it was linked for me so that I can just unlock it myself. Now I have a useless phone sitting here and I’m out $300. Thanks for nothing! A refund would be nice! 👍
February 4, 2021
Reply from loopmarket.com
Hi Amber,
We are so sorry about your experience, this is definitely not what we want it to be. It looks like a return label was sent to you last week. As soon as the seller receives the device we will ship a replacement!
Please let us know via our email conversation when the device is returned.
kind regards,
Loop Support Team
Phone came in exactly as described
Phone came in exactly as described. So far so good. We’ve had no issues, and there is no damage done to it. Very quick delivery as well.
February 4, 2021
I give five stars because they ship my…
I give five stars because they ship my iPad ASAP in 2 days, it was very clean I just had to get a charger. I would recommend anyone to y’all thanks
February 1, 2021
Oneplus 7 pro
Oneplus 7 pro, this phone came flawless. No issues at all. I'm extremely happy with Loop Market, I'm very satisfied with my new phone 🏆🤘
January 29, 2021
Great product
January 29, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.