loopmarket.com Reviews 155

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really happy. The phone arrived on time. Beautiful condition. The restart caused the unlock code request to show. Called customer service. They had me up and running in minutes. Would shop agai... See more

Rated 5 out of 5 stars

Got an iphone 8 that stated very good condition and product came looking almost brand new. I did placed my order and then decided to have concerns lol! So I messaged them and Marc got to me Fast and e... See more

Rated 5 out of 5 stars

I'm excited about these guys. High quality refurbished products at compelling prices. I love the notion that buying used should be the norm. I have several old phones in a drawer. Don't we all?! That'... See more

Rated 5 out of 5 stars

My phone arrived yesterday and I am very pleased with it. Clean and looks brand new. The post office was having trouble so I contacted Loop and Marc the owner called the post office to investigate. Th... See more

Company details

About loopmarket.com

Written by the company

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Loop is an e-commerce marketplace for certified refurbished electronics that helps connect leading refurbishing companies to consumers. Our goal is to provide the best device at the best price while reducing the enormous amount of e-waste that ends up in landfills every year.

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4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Rated 5 out of 5 stars

I placed my order with Loop Marketplace…

I placed my order with Loop Marketplace and had some challenges with my original phone being out of stock and several delays. Marc, the CEO stepped in personally and made sure I had the phone I wanted, expedited my order and followed up to make sure I was a happy customer. This was not about the company making a profit and saying sorry, nothing we can do. Loop Marketplace has my business in a overcrowded and often shady industry. Thank you, Marc!! LOVE my phone!

December 11, 2020
Rated 5 out of 5 stars

I love loop

I love loop. I have paid several times with you and I am satisfied. you guys are doing a good job. Whenever I had a problem there was always an agent to reassure me !! your service is impeccable and brilliant☺️☺️🙌🙌 !!! This business is better than all the blah blah !!

December 11, 2020
Rated 4 out of 5 stars

It’s been weeks and we still have not…

I originally have Loop 1 star because we haven’t gotten what we ordered BUT the CEO called me personally and work out something that worked for us and is greatly appreciated. Marc (the CEO) is amazing and I will definitely use this company again for our electronic needs.

December 11, 2020
Rated 5 out of 5 stars

I will be back

I will be back, got an phone for my sister for Christmas can’t wait to see her face! But also everytime i emailed them they responded back almost less then 24hours! ☑️💪🏾

December 11, 2020
Rated 5 out of 5 stars

Thankful for this company

I was scrolling online for days seeking an I Phone. I came across this company and was very pleased they accepted Sezzle as an payment option. The phone arrived as described and the owner Marc is incredible. My battery life is not that great and the phone is slow to charge so I ordered an faster I phone charger. I will be getting my godson a phone and making future purchases. I’m very thankful for this company. God Bless You.

November 22, 2020
Unprompted review
Rated 3 out of 5 stars

Love my iPhone XR but my rear camera not working

Love my iPhone XR but my rear camera not working I’m so hurt

November 11, 2020
loopmarket.com logo

Reply from loopmarket.com

Hi Victor,

I am so sorry to hear your iPhone XR camera is not working properly.

I am happy to see that you have been in touch with our customer service and that this issue has been resolved.

If there is anything else we can do, please let us know.

Best,
Loop Support Team

Rated 5 out of 5 stars

New company that knows what they're doing

Got an iphone 8 that stated very good condition and product came looking almost brand new. I did placed my order and then decided to have concerns lol! So I messaged them and Marc got to me Fast and explained the company policy regarding blacklisted and not paid off phones. Once things processed he even gave me the imei before it got to me so I could verify and everything checked out. I definitely recommend and will be using them in the future.

November 10, 2020
Rated 5 out of 5 stars

I'm excited about these guys

I'm excited about these guys. High quality refurbished products at compelling prices. I love the notion that buying used should be the norm. I have several old phones in a drawer. Don't we all?! That's really not good for the world. I hope Loop succeeds at giving good electronics, especially smartphones, a second (or third!) life.

October 18, 2020
Rated 5 out of 5 stars

Double win for back to school!

So glad I found Loop for back to (virtual) school shopping!

With school and socializing all virtual for our two young girls for the foreseeable future, we needed to finally get them their own devices. But now was not the time to drop a lot of cash on new Apple gear (especially as they're likely to drop them early and often). Finding Loop was our lucky break! Great used gear at low prices, all with a warranty to boot.

Probably saved about $500 total. And as a bonus it was great to have the kids excited about the "trees they planted" :)

October 17, 2020
Rated 5 out of 5 stars

After checking out many marketplaces…

After checking out many marketplaces for a good used iPhone, I found this place with the lowest price and the best quality! Definitely coming back to check out more devices.

October 7, 2020
Unprompted review

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