While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

customer service took too long to reply to messages and didn't help solve the problem at all, my problem has been 2 months and can't be solved, my items are stuck there and can't be taken back until... See more

Rated 5 out of 5 stars

Great service if you like to change up your skins often but don't want to spend big amount of money at the time. So far, I've not had any dodgy moments with the service. The only thing you could... See more

Rated 2 out of 5 stars

When registering for the website, give yourself at least a week before even thinking of getting your account verified. Usually takes 3-4 days to get any type of response from them. Ended up just purch... See more

Rated 1 out of 5 stars

brutal system designed to never let you win. has an "automatic" system that supposedly rewards you for long, safe use that lets you eventually use nice skins, but it's a scam that you can never actual... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

LootBear is the biggest most valuable skins inventory. Try it for free, withdraw in seconds.


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

[Resolved] Unable to withdraw my items and support…

Unable to withdraw my items and support is unhelpful.

Edit: I got my items back after a few days. It's hard to trust a company with hundreds of dollars worth of skins when support takes days to respond with little to no help. I had no problem renting skins, but I won't trust them with my personal skins any more.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience. It's surprising that some people are unaware that renting CS:GO skins is an option. It's an excellent choice for those who want to experiment with new skins or expand their collection.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great and once of a kind service

Lootbear knows exactly what they are providing with their service and that's why they are one of a kind with this business model. Some UI issues that could be polished, but overall, a great experience with great KYC.

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

Don't use this, it's scam.

I had really a lot of problem with this site. I did their 1 week free trial, I already took 1 whole week to verify my identity because their system is really bad. Then once tried, I wanted to cancel the free trial so as not to be a manufacturer, which was not possible because it was necessary to return the skins which were ban traded, so everything is done to make you pay following your free trial. I had to fight to be refund, and I was not even been refund fully. Now let's talk about their rent system. Once you deposit skins and they are rented, you earn $0.08 per day for an $80 skin, that's 1000 days to pay for it (3 years), that's not rentable at all. When you realize you will want to remove your skins, but you can't because there will be an error (code: 330). I've been talking with the after-sales service for a week now, my skin is still in their bot's inventory, and they don't want to give it back to me, they answer once a day, and answers that won't get you anywhere. I advise you not to try the experience, you will be disappointed.

Edit : They try to remove comments with low ratings by reporting them to increase their overall rating. In addition to being a service more than zero, they are ultra dishonest.

July 5, 2023
Rated 1 out of 5 stars

Worst support ever. Skip them.

The support is so slow and bad they will make you want to smash the keyboard.

They speak poor english, and mostly seem like uninteligent people. It made me just go away after first month from them. I dont want anything to do with those people.

You ask them 5 questions with full sentences. They just write down a basic answer on the last question in 5 words, no explanation, and no answers for 5 questions. We give them full id, address, bank acc, statements etc. And they keep telling “we have problem with kyc address proof” they got bank statement, utility bill and proof of residence but nothing is enough for them.

This kind of support is just awful. The concept of renting skins is great, but not with a support like this.

I am happy to provide any proof of the chats with lootbear support just to prove my point.

June 20, 2023
Rated 5 out of 5 stars

Lootbear is amazing

Lootbear is amazing. Although the 400$ limit is kinda restraining, the system is super cool. It's a little bit scary when you do a trade for the first time, but it goes all according to plan, and you don't get any problems at all. Thanks for creating this amazing platform. And I will keep subscribing until I have the Lootbear ULTRA rank.

June 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look