Absolutely appalling customer service. Do not purchase from this website- there is no process for returns despite the misleading information on website…. You will wait weeks for the item to arrive and... See more
Looved London
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See what reviewers are saying
Not a uk company although advertised on instagram as such. Spent £70 on denim tears hoodie and sweatpants. Photos show jersey material. Tiny nylon tracksuit arrived with ironed on transfers some hangi... See more
Minus 5 star, this is a company run from the Netherlands via China products made in China, that's why there's no uk number it doesn't operate from a UK base. Do not send money or shop with these thi... See more
Ordered a dress a few weeks ago. Thought I was scammed when it hadn't arrived within 2 weeks. Contacted customer service got a response. Dress arrived today was very impressed with the quality. Defini... See more
Do not purchase from these people
If I could give less than one star I would. As all the other reviews have mentioned they don’t answer emails and if they do they will tell you that the best they can offer is 25% off your next purchase. Laughable, once bitten twice shy. I have a funny feeling eventually they’ll close and then reopen again under a new name. This was a tik tok purchase for me- note to self never ever ever buy from a tik tok store ever again. Buyer beware
Scam of a company- don't fall for their…
Scam of a company- don't fall for their illegal sales tactics. My clothes never arrived and when contacted they have offered me a discount code of 25% for further purchase but no money back for not receiving my items. This is illegal action and I have reported their tradings under Consumer Act 2015. I would give them 0 starts if possible. And hope to spread the word so no one else gives them their money because you can not call this buying since you don't receive anything in return.
Most appalling company ever
Most appalling company ever! Worst customer service I have ever come across, same email sent numerous times to them, my order was placed on 2nd September and still not received anything at all. Emails back say the same thing, 'shipping 7-14 days' contacted again today for a refund! Will never use this company again! WORST THING EVER!!
Won’t use again
Ordered some jeans for my son but wished I hadn’t. Cheaply made and a large men’s didn’t fit my son who normally wears a medium. Asked for a refund as I wanted to return them but said I couldn’t due to them being reduced and only offered me 25% off my next order. Sorry I won’t be ordering again. Waste of money!!!
Scam website stay away
Scam website, the material of the clothes Will literally fall apart after one wash, I have a rip in the hoodie and the joggers are too small for the description, I have sent messages to return for a refund but no one replying will be contacting my bank, to look into this fraud company, they prey on young teenagers by using influencers, totally dishonest and disrespectful,,,,UPDATE THE NEXT DAY
Refund or return is not possible because of the high discount and also because we pushing out the last stock. What we only can do is give you a 25% discount on your next order. Sorry for the inconvenience.
Kind regards,
Chloe
Looved London
SCAM - NOT WORTH THE £££
SCAM. If I could give no stars I would! Very very poor quality. Took ages to arrive and then was just cheap material and poor fitting. Save your money!
Fast delivered
Fast delivered.
Fast response from the customer service.
I am very happy with my new clothes. The quality is amazing and the size chart is correctly.
Do not purchase
This company is using fake pictures to advertise their products.
Material is very poor and the seams are not strriaght.
Very poor quality
This is a scam website
This is a scam website, won’t reply to my emails. I wish I checked here before ordering. I think they are wrongfully using an influencers videos of another dress to promote their clothes, that’s how they got me
Thrilled with my purchase
Thrilled with my purchase! Dresses arrived quickly, great quality for the price. I definitely will buy again xx
SCAM!
SCAM!
rubbish produced, and ignore emails when you try to return!
Will be filing a dispute with my bank to get the money back!
DO NOT BUY
NOT A LEGIT WEBSITE. TAKE YOUR MONEY AND DONT REPLY TO EMAILS WHEN YOU TRY TO RETURN. ALL PRODUCTS ON THERE ARENT WHAT THEY LOOK LIKE IN PICS. SCAM SCAM SCAM!!!!!!!
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