The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
Company replied
I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- Payment Service
- Business to Business Service
- Card Processing Service
- Cashback Provider
- Eftpos Equipment Supplier
About Lopay
Written by the company
%20(300%20x%20300%20px).jpg?raw=true)
Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent customer service
excellent customer service, excellent service overall and great fees.
April 16, 2026
Reply from Lopay
Thank you so much for your kind words! I will be sure to pass this on to the Support Team - it's also great to hear that the service is working for you overall!
Reply from Lopay
Thank you, Ian! So glad to hear that Lopay is working well for you, we truly appreciate the support!
Everything made simple.For me in my…
Everything made simple.For me in my line of work it's great to be able to use my phone for paying and taking payments. The app is excellent also.
April 23, 2026
Unprompted review
Reply from Lopay
Thank you for the lovely review, Dermot! We're glad to hear that you are finding Lopay easy to use - it is exactly what we aim for. Your support and kind words mean a lot to us!
Easy to use
Easy to use, Payment paid into my bank account without fail. Has never failed me....very low fee's compares to others. Happy to continue to use !
April 22, 2026
Unprompted review
Reply from Lopay
Thank you so much! It's great to hear that Lopay is working so well for you, and that our fees are the lowest around. If you ever need anything, please don't hesitate to reach out - we truly appreciate your support!
Positive experience
April 20, 2026
Unprompted review
Reply from Lopay
Thank you for the kind words,Sunny! We're really glad to hear that you've had a positive experience, and we appreciate your support!
Reasonable fees
Reasonable fees, good options for payout days.
Easy to use app. No problems using the app or payment machine.
April 21, 2026
Unprompted review
Reply from Lopay
No problems, flexible payouts and reasonable fees - we love hearing this, Barbara! It's exactly the experience we work hard to deliver every day. Thanks so much for the lovely review! 😊
Great app
Great app, no nonsense easy payment levels from instant to batched weekly. Great fees.
April 21, 2026
Unprompted review
Reply from Lopay
No nonsense is exactly how we'd describe it too, Steve! Flexible payouts, great fees and a solid app - really glad it's all working just as it should. Thanks for the review! 😊
Reply from Lopay
That's exactly what we aim for, David - reliable and simple, every single time. Thanks for sharing! 😊
Reply from Lopay
Reliable and easy - this is music to our ears, Scott! Thanks so much for taking the time to leave a review. 😊
great card machine nice and small easy. a lot of updates
great card machine nice and small easy to use, only issue I have is sometimes the card reader dosent want to connect to my iPad to take payments
April 21, 2025
Unprompted review
Reply from Lopay
Thanks so much, Mia! We're glad the card machine is working well for you overall. Sorry to hear about the occasional connection issue with your iPad - please do reach out to our support team and we'll get that sorted for you! 😊
Easy to use
Easy to use. Payments made just with my phone. Paid out straightaway if needed
April 21, 2026
Unprompted review
Reply from Lopay
Payments from your phone and instant payouts when you need them - it doesn't get much easier than that, Hayley! Really glad it's all working so well for you. 😊
Easy to use
Easy to use, lots of perks & very helpful customer service support.
I also like the payment option & being able to chose when I withdraw money.
April 21, 2026
Unprompted review
Reply from Lopay
Flexible withdrawals, great perks and helpful support - we're so pleased it's all hitting the mark! Being in control of when you get paid is one of our favourite features too. Thanks so much for the kind words, Anita! 😊
Reliable and easy to set up and use .
April 18, 2026
Unprompted review
Reply from Lopay
That's so lovely to hear, Karen! Simple setup and reliable day-to-day use is exactly what we want for every customer. Thanks for sharing! 😊
Easy transactions and multiple payment…
Easy transactions and multiple payment options
April 21, 2026
Unprompted review
Reply from Lopay
Robert, thanks so much for this! Having multiple payment options alongside smooth transactions is something we're really proud of. Glad it's all working well for you! 😊
Very good card reader company id say
Very good card reader company id say. Quick and everything on the phone
April 21, 2026
Unprompted review
Reply from Lopay
Thanks so much, Binay! Great to hear you're enjoying the speed and having everything at your fingertips. We really appreciate you taking the time to share this. 😊
Easy to use.
Been using Lopay for some time now with no issues. Easy to take card payments on the go, no fees when spending on the Lopay card and the app is easy to use.
April 21, 2026
Unprompted review
Reply from Lopay
No issues, no fees on the Lopay card and easy payments on the go - sounds like it's all working just as it should, Brian! Really glad to have had you with us for so long. We appreciate the review! 😊
Reply from Lopay
Convenient and in control - just how it should be! Glad Lopay is making life that little bit easier. We appreciate you leaving a review! 😊
This is the best POS which I ever used
This is the best POS which I ever used. Is very easy, very fast and the app of LOPAY is very simple and reliable. I never had any issues with the payments, always very prompt with the payments. And they are the cheapest on the market. I truly recommend them to everyone. All my friends are using them and they are also very happy. Thank you LOPAY, you doing a great job 👍
April 21, 2026
Unprompted review
Reply from Lopay
Vasile, this has made our day - thank you! Knowing you've recommended us to your friends and that they're happy too means the world to us. We'll keep working hard to deserve it! 😊
Top Payment Platform
Lopay has a very intuitive app and is very reliable. Rates are low and the option is there to choose how quickly you get paid.
April 21, 2026
Unprompted review
Reply from Lopay
Intuitive, reliable, low rates and flexible payouts - sounds like Lopay is ticking all the right boxes, Steven! That's exactly the experience we want every customer to have. We really appreciate the review! 😊
Easy to use, and low rates
As a self employed sole trader it's a very easy system to use and love to low rates. The only one slight negative when the card machine needs updating it can takes up to 15 minutes, which can be annoying - but not a big deal.
April 21, 2026
Unprompted review
Reply from Lopay
So glad Lopay is working well for you, Frances! We hear you on the update times - we know every minute counts when you're self-employed. We're always looking at ways to improve this. We appreciate the honest feedback! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.