Lopay Reviews 2,288

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the simplicity and user-friendliness of the payment system and the app, highlighting how easy it is to set up and navigate. Many appreciate the low transaction fees and the various convenient options for receiving payouts, often noting significant savings compared to competitors. The service is frequently described as reliable and efficient, making it much easier for businesses to process payments. However, some customers occasionally experienced minor inconveniences, such as the card machine taking a while to update or connect, and the app sometimes being slow or laggy. A few people also mentioned that transaction processing can be slower compared to other services, and that the "Tap to pay" feature can take time to appear.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the ease of use, quick... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease of use and setup... See more

Price

Users describe positive interactions with price, consistently highlighting low fees and competitive rates.... See more

Service

Reviewers highlight positive aspects of service. Customers are very happy with the service, finding it fast,... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, intuitive design, and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more

Company replied

Rated 5 out of 5 stars

Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more

Company replied

Rated 5 out of 5 stars

Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more

Company replied

Rated 5 out of 5 stars

I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more

Company replied


Company details

  1. Payment Service
  2. Business to Business Service
  3. Card Processing Service
  4. Cashback Provider
  5. Eftpos Equipment Supplier

About Lopay

Written by the company

Boost your business with Lopay

From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.

GO to Lopay.com

Take payments your way

For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.

Payment Methods

Instant payouts and free processing rewards!

Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!

Learn More

Rapid onboarding

Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.

Contact Us

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to use as long as you have phone…

Easy to use as long as you have phone signal. Good value.

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Really glad you're finding Lopay good value, Steve! A solid signal and you're good to go. We appreciate you leaving a review! 😊

Rated 4 out of 5 stars

Simple to use and manage payments

Good, intuitive app and straightforward operating

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Fiona! Intuitive and straightforward is exactly what we aimed for when building the app. Really glad it's hitting the mark. We appreciate the kind words! 😊

Rated 5 out of 5 stars

Very happy

Very happy - easy to take payments through my phone

April 15, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Hayley - taking payments straight from your phone, nice and easily, is exactly what we're all about! Really glad you're happy. We appreciate the kind words! 😊

Rated 5 out of 5 stars

The transactions are smooth and easy

The transactions are smooth and easy

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Battal - smooth and easy transactions is exactly what we're here for! Really glad it's been a great experience. We appreciate the kind words! 😊

Rated 5 out of 5 stars

Great user experience.

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Melanie - a great user experience is what we always strive for! Really glad it's landing that way. We appreciate you taking the time to leave a review! 😊

Rated 5 out of 5 stars

Lopay is good and fast for my taxi…

Lopay is good and fast for my taxi business, the fee's are minimal and I'm very happy with your service,
Thank you

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Robert - fast and low-cost payments are so important in the taxi business, so we're really glad Lopay is hitting the mark! We appreciate you taking the time to leave a review. 😊

Rated 5 out of 5 stars

Such ease in using the app customers…simplicity

Such ease in using the app customers like the easiness of the whole paying experience

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you - a smooth experience for both you and your customers is exactly what we aim for! Really glad it's making a great impression all round. We appreciate the kind words! 😊

Rated 5 out of 5 stars

For a small business the rate and cost…

For a small business the rate and cost of the card devices were the best value I could find

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Nigel - great rates and affordable hardware for small businesses is something we really care about! Really glad Lopay came out on top. We appreciate the kind words! 😊

Rated 5 out of 5 stars

Reliable and fast

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Barrie - reliable and fast is exactly what every business needs! Really glad we're delivering that for you. We appreciate the review! 😊

Rated 5 out of 5 stars

Easy to use and variable payout times

Easy to use and variable payout times

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you - easy to use with flexible payout options is a combination we're really proud of! Really glad it's working well for you. We appreciate the kind words! 😊

Rated 5 out of 5 stars

The simplicity of payments mainly

The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payout. Aline that with the fact all my transaction information is at my fingertips to enable me access for tax or just plain historical reference. I have had it for a few years now and everything has ran smoothly.

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Barry - what a brilliant review! Simple payments, flexible payouts and easy access to your transaction history is exactly what we set out to build. So glad it's been smooth sailing for a few years now! 😊

Rated 5 out of 5 stars

Best payment system ever

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

High praise indeed - thank you so much! We work hard to be the best, so this really means a lot. We appreciate you taking the time to leave a review! 😊

Rated 5 out of 5 stars

Free card payments reduced costs

Free card payments reduced costs for a small business

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Jamie - helping small businesses keep more of their money is something we really care about! We're glad Lopay is making a difference for you. We appreciate the review! 😊

Rated 5 out of 5 stars

Very low transaction rates

Very low transaction rates. Excellent customer service. Saves you a lot of money per transactions. Highly recommended.

April 19, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Mannu - low rates that save you real money and great customer service is what we're all about! We really appreciate you recommending us. 😊

Rated 5 out of 5 stars

Very quick and responsive

Very quick and responsive

April 21, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Harris - quick and responsive is exactly what we aim for! Really glad it's been a smooth experience. We appreciate you taking the time to leave a review! 😊

Rated 5 out of 5 stars

Great so far

Great so far, and awaiting new product details from dev team for further integration.

April 20, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Mat! Really pleased to hear that things have been great so far. As soon as we have any updates regarding the integration, we will be in touch. If you need anything in the meantime, please just let us know!

Rated 5 out of 5 stars

Very easy and simple way of doing…

Very easy and simple way of doing things as a PHD.

April 19, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you so much, Kazi! So pleased to hear that you are finding things very easy with Lopay. We truly appreciate your support.

Rated 5 out of 5 stars

Easy and great to use

Easy and great to use

April 16, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you for the review, Zaza! We really appreciate you taking the time to leave some feedback. Great to hear that you are finding us easy to use!

Rated 5 out of 5 stars

Easy to use app

April 16, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you for your review, Keith! So glad to hear that the app is easy to use, it's exactly what we aim for.

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