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Website mit verschiedenen Modeprodukten.
Netherlands
Your company under MODEGALERIE YAU MA T took money out of my account out the 9/4/2025 I have never heard of you or ever placed an order with you the sum of $125.15 I have no idea who you are and cannot contact by email or phone who are you and how do I contact you.
Sanra
If it was possible to give -100 stars, I would.
This is basically a scam. The products come from china with pathetic quality and they come after 1 month.
Please do not buy and save yourself.
Refunds are also not accepted and they are running a real scam to steal money
Please DON'T place any any order with this website, loradea.de.
I wrongly placed the order of two pairs of shoes from this website. After I discovered it, I asked for a cancellation within an hour on the same day.
Then a automatic reply from "Lena from support team" was sent to me and asked me filling in a form. All was done accordingly and I sent it back per Email. Instead of doing the cancellation, they billed me right away.
Also, instead of billing me under the company name 'Loradea"which is run under the jurisdiction in the Netherlands, they billed me with
MODEGALERIE
UNIT 1005, 10/F, BOSS COMMERCIAL CENTRE,
YAU MA TEI
I have never authorised this transfer of my billing information to a company in Hong Kong.
Now, I have got an E-Mail which informs me that the products are on the way from China to Germany.
Pleas STAY AWAY from this company to prevent unnecessary loss!
Returns need to be sent back to China. Traceable...costs more than the Product.
Also when saying that I am offered 30% discount which I accept. when I sent the email that I accept I get back an email asking me for photos for the return. I write back...get another identical email. Customer support is simply very bad. Never again
Worst quality. They refuse to pay a refund and they are asking me to pay for shipping back to China. Even though is a German website.
Do not buy! horrible quality and sizing. I just lost 40 euros in a garbage dress.
Reply from Loradea
Hallo,
es tut uns leid zu hören, dass Sie eine schlechte Erfahrung mit Loradea gemacht haben. Wir freuen uns über jedes Feedback und versuchen, unsere Produkte und Größentabellen so gut wie möglich zu beschreiben. Wir haben unseren Kundenservice so optimiert, dass Sie innerhalb von 1 Tag eine Antwort erhalten. Wir arbeiten auch daran, eine Rücksendeadresse in Deutschland zu bekommen. Bitte entschuldigen Sie die Unannehmlichkeiten.
Wenn Sie immer noch Hilfe benötigen, senden Sie bitte eine E-Mail an Trustpilot@loradea.de und wir können eine geeignete Entschädigung finden.
Don't buy!
Product ships from china with wrong sizing and bad quality.
Loradea refuses to issue refund to damaged items
Such a chic and stylish spot! Whether I'm in the mood for something classic or craving the latest trends,I know I can count on this place to deliver. A definite favorite!
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