LOST GEN CLUB Reviews 1,191

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often noting that items like necklaces and chains are well-made and look exactly as advertised. Many appreciate the affordable pricing, especially considering the high quality, and highlight the value received. The delivery service is consistently described as speedy and efficient, with orders arriving quickly and securely packaged. The ordering process is generally smooth and easy, leading to overall satisfaction with purchases. However, some people mentioned issues with certain items, describing them as cheap, flimsy, or not matching the advertised quality, particularly with rings and bracelets. A few customers also expressed dissatisfaction with the return process, citing high shipping costs for international returns and difficulties with promotional items. Additionally, some reviewers found certain jewelry pieces to be discolored or not suitable for adult sizes, particularly necklaces that were too short.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as great quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and timely... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great quality and pricing, and... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the accuracy of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well from an excellent speedy delivery to the perfect packaging to the quality of my necklace was totally super! I shall definitely be buying something else.

Rated 5 out of 5 stars

A very lovely necklace, bracelet and a ring. Bought these at 3 for the price of 2. Great buy and excellent delivery. less than a week after my order. Will highly recommend them.

Rated 5 out of 5 stars

A perfect transaction. The necklace was and still is perfect for me. So much so I will be looking for a similar link bracelet.

Rated 5 out of 5 stars

Love the necklace. Great quality for the price. Lovely presentation/storage box. Timely delivery. I will purchase again for sure.


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,191)

722 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the product

Love the product so happy, I had no Issues with shipping and timing price was excellent too. and the quality of the product is just what I was looking for will continue adding more stuff to my collection. recommended 100%

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

I've ordered several times with Lost Gen Club! Fast delivery EVERY TIME!! I am always pleased with the quality of their jewelry

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great pieces

Great pieces ! I bought a necklace , then had buy another along with two for my husband. Very simple yet striking and very affordable .

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Eye stopper

I love that the two necklaces I got are light weight and look like real gold I’ve gotten so many compliments !!

May 27, 2026
Unprompted review
Rated 3 out of 5 stars

LOVED the necklace

I LOVED the necklace, but the ring and bracelet were cheap and flimsy. The ring felt like something you got out of a bubble gum machine as a kid. However, I will order an additional necklace in another color.

May 14, 2026
Unprompted review
LOST GEN CLUB logo

Reply from LOST GEN CLUB

Hi Guy D,

Thank you for taking the time to share your feedback, we really appreciate it.

We’re glad to hear you loved the necklace, even though we’re sorry to hear the ring and bracelet didn’t meet your expectations. We understand how disappointing that can be, especially when you were excited about the full set.

We always aim to provide clear product photos and descriptions on our website so customers know exactly what to expect, but we’re sorry if the other items felt lighter or different in quality than you had hoped. Your feedback is genuinely helpful and will be shared with our team as we continue improving our designs.

We also want to mention that we offer a 60-day warranty for manufacturing defects, so if you believe any item arrived faulty or not as described, we’d be happy to review it for you.

If there’s anything you’d like us to look into or help with further, feel free to contact us directly - we’re here to help.

Kind regards,
Lost Gen Club Customer Support

Rated 5 out of 5 stars

Worth every cent

The ease of shopping on the site and the truly great craftsmanship on the pieces is amazing
I have genuinely not taken them off at all for about 2 months the shine remains and have no tarnish at all really great pieces!

May 13, 2026
Unprompted review

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