I’ve been a customer for awhile now and stay with them because of the great service and reliability. When an issue occurs they are right on it and also are transparent what went wrong and when it shou... See more
Company replied
Lost Highway Media
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See what reviewers are saying
It was fairly easy to resign up. Not as easy as using PayPal but luckily I already had cashapp linked to my bank even though I never used it. As far as service, I still get some buffering but not as b... See more
Really enjoy the service with many different options of channels to view only thing I do miss is not to be able to record a full movie but the help center is awesome always willing to help thanks for... See more
Company replied
We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to i... See more
Company details
Written by the company
Providing the best in live tv entertainment at a price everyone can afford.. No contracts pay as you go service. Voted number 1 for customer support and best service in 2022..
Contact info
4654 boyd rd, 24324, Draper, United States
- support@losthighway-media.com
- losthighway-media.com
Reply from Lost Highway Media
We are glad you enjoy it..
Excellent company highly recommended!
November 24, 2023
Reply from Lost Highway Media
Thank you so much..
Great customer service
Great customer service, got the issue taken care of right away.
November 24, 2023
Reply from Lost Highway Media
Thanks we always are on top of issues..
Staff was knowledge and helpful getting…
Staff was knowledge and helpful getting me through the process.
November 2, 2023
Reply from Lost Highway Media
Glad to here it.. Hope you enjoy.
Thanks, Lost Highway
Very good service and channel selection
Very good service and channel selection always available for questions and problem solving I would highly recommend
October 31, 2023
Reply from Lost Highway Media
Thank You for your support..
To much buffering
November 1, 2023
Reply from Lost Highway Media
Hi, buffering can be caused by a lot of things. Our support team can help with that issue if you message them. thelosthighwaymedia@gmail.com
To much buffering
November 2, 2023
Reply from Lost Highway Media
Hi, buffering can come from a lot of things. The device the internet or yes sometimes the service that we would need to fix. I hope you reached out to support to resolve this issue..
Fast load times and 99.9% reliability
November 2, 2023
Reply from Lost Highway Media
Glad to hear this. Thanks so much for supporting us..
Best service
It’s a great service and when there is problems with their service, they update you about it. You could always message them if you need something answered I always recommend their service to family and friends. Keep up the great work.
November 1, 2023
Reply from Lost Highway Media
Thanks for the kind words. We do our best..
Average
Not the easiest platform to use. While there were some good options I think there could have been more
November 1, 2023
Reply from Lost Highway Media
We would be curious to know what more you would like to see as we offer huge variety already.. Also we have several apps to try to make our service as easy as possible for the customer.. Some apps are easier to navigate than others..
You guys have lots of shows that other…
You guys have lots of shows that other apps don't have
November 1, 2023
Reply from Lost Highway Media
Thanks we try to offer wide variety..
No service for a week
Your services haven't been working for the past week. It shows a picture, no sound and that's it. Please help
October 9, 2023
Reply from Lost Highway Media
Hi please address your issues to support. Service is working great..
support@losthighway-media.com
Great service
Great service ! Giving 4Stars because of the buffering and the guide not knowing what’s on the channels
September 26, 2023
Reply from Lost Highway Media
Make sure to do your maintenance from your side. That can resolve both of your issues..
Hardly no buffering
Hardly no buffering. The guide is very helpful. Overall it's a good product.
September 26, 2023
Reply from Lost Highway Media
Thank You...
Twice in less than 2 weeks...server…
Twice in less than 2 weeks...server issues prior to that...pretty good seevice...
September 26, 2023
Reply from Lost Highway Media
We had service back up promptly though. Yesterday was something that has knocked services out for a week but our team was on it and had restored in less than a day...
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