Lost Highway Media  

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been a customer for awhile now and stay with them because of the great service and reliability. When an issue occurs they are right on it and also are transparent what went wrong and when it shou... See more

Company replied

Rated 5 out of 5 stars

It was fairly easy to resign up. Not as easy as using PayPal but luckily I already had cashapp linked to my bank even though I never used it. As far as service, I still get some buffering but not as b... See more

Rated 5 out of 5 stars

Really enjoy the service with many different options of channels to view only thing I do miss is not to be able to record a full movie but the help center is awesome always willing to help thanks for... See more

Company replied

Rated 1 out of 5 stars

We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to i... See more

Company details

  1. Media Company
  2. Movie Streaming Service
  3. TV store

Written by the company

Providing the best in live tv entertainment at a price everyone can afford.. No contracts pay as you go service. Voted number 1 for customer support and best service in 2022..


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most Complete Package Found

The service is by far the most complete package for what I like. I am "in love" with the service. I hope to be a customer for a long time.

June 26, 2023
Lost Highway Media  logo

Reply from Lost Highway Media

We are glad you are enjoying the service. We look forward to providing you best service for years to come. 🙂

Rated 4 out of 5 stars

Buffering...

The only issue I have is the constant buffering. Other than that, the experience has been great.

June 16, 2023
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Reply from Lost Highway Media

Might need to look into vpn and also check internet speeds if having constant buffering. Not something that is coming from our end..

Rated 5 out of 5 stars

i am american

i am american, you are able to get English only without 20k channels of crap! very nice!

May 24, 2023
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Reply from Lost Highway Media

Thanks for the support

Rated 1 out of 5 stars

Can't review what I never got to try

Can't review what I never got to try. Despite 2 emails to customer support, I never received the link needed to try your product.

May 24, 2023
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Reply from Lost Highway Media

Hi, we send out all emails with instructions and logins.. If your email is correct. Lot of times the emails go to spam.. We are sorry for this unfortunate situation..

Rated 5 out of 5 stars

Customer Service

Customner service is very important. I got very fast and curtious service. I will recomend your service to everyone

May 28, 2023
Rated 4 out of 5 stars

Only issue I have with this service is…

Only issue I have with this service is the electronic program guide not working. Overall, the system is very stable and rarely goes down nor do I have problems connecting.

May 24, 2023
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Reply from Lost Highway Media

Hi, epg has been working fine. You might need to refresh/update it in your app. Thanks

Rated 4 out of 5 stars

Needs searchable shows and movies

Needs searchable shows and movies. No way can you look through all those to find what you’re looking for.

April 25, 2023
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Reply from Lost Highway Media

Hi, that would be a app feature not a service related feature. However most apps have a search button it's usually a magnifying glass..

Rated 4 out of 5 stars

World have been higher but having…

World have been higher but having problem with channel 26 CW Chicago buffering otherwise very happy

April 25, 2023
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Reply from Lost Highway Media

We are working very hard to get a solution for that channel.. Thanks

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Works great many channels available. Love all the 24/7 channels. VOD could use some help. Otherwise great service!

April 24, 2023
Lost Highway Media  logo

Reply from Lost Highway Media

Please reach out to us with any concerns on vod.. support@losthighway-media.com

Rated 5 out of 5 stars

Highly recommended!

Had a service for yrs with no issues but didn't have on demand so I tried vypes media and was the worst service I ever had always going down and money wasted so I found lost highway and everything has been great I recommend lost highway highly!

April 26, 2023
Lost Highway Media  logo

Reply from Lost Highway Media

Thank you for your support..

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