Lost Paws Dog Rescue Reviews 79

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, professionalism, and helpfulness throughout the entire process. People found the service to be outstanding, with many highlighting the excellent communication, regular updates, and ongoing support provided. The customer service is frequently described as amazing, with reviewers appreciating the team's responsiveness and care. The user experience is noted as smooth, straightforward, and stress-free, from initial inquiry to post-adoption support. Consumers are also very satisfied with the product, emphasizing that the dogs are well-cared for, healthy, and accurately described.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, care, and helpfulness... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, caring, and helpful... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the informative... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process of adopting a... See more

Product

Clients share positive opinions on the product. Many reviewers express delight with their adopted dogs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have adopted 2 dogs from Lost Paws within the last 9 months, which must show how impressed we are with this dog rescue. From the first enquiry to receiving ours pups, this has been the most amazing... See more

Rated 5 out of 5 stars

The most wonderful experience adopting our boy from Lost Paws. The team kept us informed of his journey every step of the way and provided excellent aftercare whilst he settled. The team are still... See more

Company replied

Rated 5 out of 5 stars

From the processing of the application to bringing our gorgeous puppy home, I can only praise Lost Paws. Communication has been amazing with almost daily videos of our growing puppy from allocation... See more

Rated 5 out of 5 stars

We adopted out fabulous boy Erik from lost paws a few years ago, they were all great right from adoption application to check ups after arrival. Everyone was super nice and friendly and lots of inf... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

I cannot recommend this rescue enough!

I cannot recommend this rescue enough!! I adopted my beautiful girl Edna from them October 2022. They thoroughly vet you first to ensure the dogs go to good homes. They’re extremely professional. Everything is done legally and professionally to prepare the dog to be adopted, transported from Cyprus to the UK, without any problems at all. They also provide excellent and continuous advice once you’ve adopted your dog. They truly care deeply for the dogs to ensure a positive experience for both dog and owners.
They look after the dogs meticulously too. Very rarely they ask for donations, but I 100% believe donations are used appropriately.
Just cannot recommend them any more highly

February 26, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

Responsible, Responsive & Caring Charity.

We adopted our two beloved Cypriot doggies through Lost Paws in 2023 & 2024 and would highly recommend them. The process and vetting was thorough, but hassle-free, with the aftercare, when needed, always there and helpful. The regular social media / community updates are also great for tips & catching up with the other doggies rescued by LP living their best lives 😍. Xx

February 26, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your wonderful review. Your support helps us continue our work and it truly means the world to our team

Rated 5 out of 5 stars

100% Recommend Lost Paws

I would 100% recommend Lost Paws if you are looking to rehome a dog. Having never had a rescue from overseas, I was initially abit hesitant but the service that Lost Paws provide is second to none.
The charity is really well run, and as is important in dog rescue, check your set up thoroughly as well as being there to answer all the questions I had. I was also reassured by all the support offered both pre and post adoption. Communication is fantastic and very responsive. Another important aspect for me is that full RBU was provided.
As a smaller rescue they can be more agile and flexible than some of the larger organisations in the UK- which as many people don’t have easily tick boxable circumstances, makes working with Lost Paws a much better experience for matching the right dog to the right home. That said, Lost Paws offer all the usual high standards of dog rescue with home checks and fully vaccinated etc that you would expect from a responsible dog rescue.
Thankyou so much for bringing Darcey Matilda to my sofa!

November 26, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

Rescued one of my doggies from lost…

Rescued one of my doggies from lost paws and can honestly say the whole team are amazing! 6 years later and I know I could still rely on the team for advice and support if needed.

The whole process from start to finish was easy and they kept me updated with Niko constantly with photos while dealing with the paperwork. Highly recommend 😊

October 26, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your kind review and 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

Just an all round great experience

Just an all round great experience. Kept informed through every step of adoption process and support was available to me straight away after adopting my boys.From behaviourists to fellow adopters. Will definitely adopt through Lost Paws again.

February 5, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your fantastic 5 star review. Feedback like this makes our day and motivates us to keep doing what we do.

Rated 5 out of 5 stars

Amazing!

We adopted our lovely girl from Lost Paws when she was approximately 4mths old, she’ll be 3 in March 2026. And, she the best little dog anyone could have.
They made the whole process simple and easy. They even corresponded with her foster family to meet us half way to collect her, as they were a long way from us, here in Somerset. Totally recommend if you want to adopt a rescue pup. Excellent people 🤗

February 26, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

Tango

We adopted Tango through Lost Paws last July.
We received plenty of information about him beforehand, both from the charity and from his foster mum in Cyprus. The transport process went smoothly and we have been contacted regularly by the charity since his adoption to check that all is ok .

July 21, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your wonderful review. Your support helps us continue our work and it truly means the world to our team.

Rated 5 out of 5 stars

Adopted our Fred with Lost Paws almost…

Adopted our Fred with Lost Paws almost seven years ago and he's been a brilliant little man. We have also froster several of their dogs for several months at a time and each dog have turned out to be be great whilst with us and their new forever homes.

February 26, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

What an amazing group

What an amazing group, we got our lovely doggie Bandit (was Flynn) in 2021 and our experience with them was excellent. The care of the animals, the seamless organisation of getting him from Cyprus to the UK safe and well cared for was incredible. Highly recommend

February 26, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your wonderful review. Your support helps us continue our work and it truly means the world to our team

Rated 5 out of 5 stars

Lost Paws for your adopted furry friends

I have worked with Lost Paws for almost 4 years. I adopted my boy from them and have fostered several dogs with the charity. They truly care about the dogs and work in a completely professional manner. If you’re considering adopting a dog from abroad, then I would 100% recommend Lost Paws.

January 1, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your wonderful review. Your support helps us continue our work and it truly means the world to our team

Rated 5 out of 5 stars

We adopted our adorable pablo from lost…

We adopted our adorable pablo from lost paws 4 years ago, he's the best dog ever, the process was so easy because lost paws are brilliant lots of communication through the adoption lots of updates and videos until our beatiful boy arrived, I highly recommend lost paws 5*

February 25, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your kind review and 5 star rating. We really appreciate your support.

Rated 5 out of 5 stars

Lost Paws - a super team of hardworking and dedicated volunteers.

Lost Paws were very helpful throughout the whole process. From answering questions about which dog might be more suitable all the way through to the flight details and pick up details. I loved receiving the weekly videos until my dog arrived. They were on hand to support me and my first rescue. I have gone on to foster for them and have adopted another to grow my family. Such an amazing team.

February 24, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your 5 star review. We are so grateful for your kind words and for being part of our foster family community

Rated 5 out of 5 stars

Adopting from Lost Paws was so…

Adopting from Lost Paws was so straightforward. The team communicated with me regularly so I knew what to expect with the process. They have checked in several times since I adopted my girl 6 months ago. I have rescued dogs before from other organisations but Lost Paws has been by far the smoothest.

February 24, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

Couldn’t recommend more

We adopted our girl during Covid, which was slightly difficult due to flight restrictions, timings etc. but the team at lost paws made it as easy as could be and have been so supportive along the way. I can’t think of a better outcome than the life we live with Jessie now, and that’s all thanks to this wonderful rescue saving her from a life on the street. The after care we received over the years has been fantastic, and we’re hoping to go through the process all over again soon!

May 24, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for the 5 stars. We are so pleased you had a positive experience and we look forward to helping you adopt again soon

Rated 5 out of 5 stars

Outstanding support throughout the adoption process and beyond.

We first adopted from Lost Paws in 2019. Since then we have adopted three more lovely dogs. The support throughout the adoption process is outstanding and continues long after your dog joins your family. For anyone considering adopting from abroad, trust Lost Paws to help you find your new best friend.

August 20, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your kind review and 5 star rating. We really appreciate your support

Rated 5 out of 5 stars

Fantastic organisation

We adopted our boy in 2022 from Lost Paws. He had a poor start in life but Lost Paws saved him and his brothers. We were thoroughly checked out including a home visit to make sure we were the right home for him. He is the loveliest dog and has settled well. We could not love him more. Thank you Lost Paws for our pup and for saving lives every day. This is a fantastic organisation.

February 20, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your wonderful review. Your support helps us continue our work and it truly means the world to our team

Rated 5 out of 5 stars

The most wonderful experience adopting Arthur

The most wonderful experience adopting our boy from Lost Paws.
The team kept us informed of his journey every step of the way and provided excellent aftercare whilst he settled. The team are still on hand if needed now.
We have become part of a wonderful community who all share updates on their experiences and their dogs new life!!
Highly highly recommend xx

February 19, 2026
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your fantastic 5 star review. Feedback like this makes our day and motivates us to keep doing what we do

Rated 5 out of 5 stars

We adopted from Lost Paws in 2022 and…

We adopted from Lost Paws in 2022 and our experience was amazing. From the adoption process to the preflight information then adoption aftercare, the whole team was fantastic.

February 24, 2026
Unprompted review
Lost Paws Dog Rescue logo

Reply from Lost Paws Dog Rescue

Thank you so much for your lovely 5 star review. We really appreciate you taking the time to share your experience and your support means a great deal to us.

Rated 5 out of 5 stars

Lost Paws are an amazing organisation…

Lost Paws are an amazing organisation who care about the dogs they rehome above all else, this is evident in the entire process.

We started out wanting to rehome one dog and now have five! All adopted through Lost Paws. We have also fostered a number of dogs for them and will continue to help in any way we can because the whole team work tirelessly to give street dogs the best life possible.

August 17, 2025
Unprompted review
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Reply from Lost Paws Dog Rescue

Thank you for your 5 star review. We are so grateful for your kind words and for being part of our foster family community

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