Lotsy Reviews 242

I loved this map and couldn't wait for my friend to see it. She was absolutely thrilled. They are a great idea and very personal. Thank you.

I bought the connecting maps for my daughter who now lives in Australia. They are en route to Sydney and I’m sure sh will love them. Ordering was so easy and also you got a preview before the order was sent out. Would definitely recommend this business.

picture is absolutely beautiful, i live in Scotland and my boyfriend of 2 years lives in America so this was just perfect and he wants one too so will definitely be ordering again! Seller was so nice and quick to show me the preview and post it. Thank You Anthony

I ordered 3 map posters. Unsure as to make sure they were what I wanted I contacted Anthony who was very patient and helpful. The end result was brilliant . Great customer service and advice. January

I ordered the two country poster for my daughter who lives in the UK with some words from a poem added as an extra, unfortunately when it was delivered these were accidentally left off,I emailed Anthony who quickly arranged to resend an amended poster which she received a few days later,my daughter is very happy with the service and quality and I'm happy she's happy

Easy to order, approved the print and decided to make a change. Final product was truly amazing 🤩 absolutely love it.
Thank you all so much, highly recommend.

Excellent . Lovely to deal with

I am very happy with my order from Lotsy!!
Maps are absolutely amazing !!!
😃😃
Very fast and professional service.
Highly recommend!!!!👍👍👍👍😃

My item was more than l had hoped for. Everything was straightforward and very professional. One of the best customer services l have ever dealt with. They do care which is very refreshing. Definitely recommend, loved my poster.

UPDATE 2 March 2023
Anthony has contacted me, delivered a replacement to Australia which I received today. Product looks great. Sometimes its all about how you deal with customer issues. Anthony took the feedback on the chin and redeemed himself. You cannot ask for anything more from a company. Looking forward to getting it framed and up on the wall now

ORIGINAL POST
We ordered ours in 5 December and it arrived in Perth Australia 17 Jan. That didn't bother me too much as I realise Xmas post etc, however when we received it it was nothing like what we have approved and had the wrong towns on it. To top it off the tube was damaged and it had no end caps to the tube and it got wet somewhere to the whole poster was ruined. Contacted Anthony the same day with photos, who said he will replace and we have asked for a tracking number and since then no response. Just feel very ripped off

I made a couple of changes, and both acknowledged and implemented so quickly and politely. AMAZED that my sister recieved the print in USA within 7 days. She actually wept when she opened it as had not seen anything so unique ❤. I ordered prints also for the sister of someone I support, and she was equally delighted. Would absolutely recommend 👌

I ordered a poster to be sent direct to Australia, the delivery time was excellent. Sadly the recipient had already moved to a new address so the poster was marked “return to sender”. I contacted Anthony straight away and he arranged that once received it would be sent to me at no extra cost. I love the colours and the quality is great. From ordering and receiving the item, customer service has been faultless.

A great idea. Beautifully done, really impressive and quick delivery!

Thanks for our beautiful print. It looks great on the bedroom wall, a constant reminder of our family in Australia and the happy times we have spent with them.

We sent them a photo of the print in situ and they loved it too. So much so that we have created a slightly different picture which you are sending to Sydney on our behalf.

Impressive service when we asked for a couple of tweaks and a fast turnaround.

Thank you once again

Love my print, this is my 3 product from them. Made an error in the text and they happily changed it. Fast communication. Thank you soo much, will recommend to my friends!

Really good customer service, patiently understand my requirements and make appropriate changes, thank the designer and his team for their hard work!

Amazing customer service! Our prints got stuck in customs and Anthony made ever effort to ensure they got to us safely. Communication was superb, every email was answered with in a few hours.
Would definitely buy from Lotsy again.
The prints were excellent quality!

Very pleased with print excellent service and communication had a little blip with first print but was sorted immediately with no hassle
Would totally recommend

Love love love my prints. Excellent quality, fast delivery and a very patient Anthony helping me get my design just right. I can’t fault how accommodating Lotsy are, thank you again!

Well all I can say is amazing customer care, very kind, caring and understanding. Anthony goes out of his way to make the customer happy, truly exceptional service would highly
Recommend. As for the prints all my family are truly happy with them.
Very high standards when working with a customer.