It a very good gambling site whit a good game the payment not immediate but guaranted
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.
The only experience that makes me feel great is when I win and to be honest that isn't a lot recently
It's a lot more exciting than the other website! Easy to use and lots of temptation.
Company replied
Company details
Written by the company
Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.
Contact info
United Kingdom
- service@lottosocial.com
- lottosocial.com
4.1
Great
18K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the game really good site…
Love the game really good site definitely download it
May 7, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your amazing feedback 😊
We’re thrilled to hear you’re loving the games and enjoying the site 🎉🎮🎟️🍀
Your recommendation really means a lot to us, and we’re so happy you’re having a great experience 🙌✨
Thanks again for your support, and best of luck in all your upcoming games and draws 🤞
Does what it says in the tin
Does what it says in the tin. User friendly
May 6, 2026
Unprompted review
Reply from Lotto Social
Hello Steve, thank you for your feedback 😊
We’re really glad to hear you’re finding the platform user-friendly and straightforward 🎉👍
That’s exactly what we aim for — making everything simple, fun, and easy to enjoy 🎟️🍀✨
Thanks again for your support, and we wish you the very best of luck in your next games and draws 🤞
Total scam
Total scam! Charge your credit and takes straight from your bank. Then when you try and get a refund, you can’t talk to anyone to get one and they will only issue 1 refund over the helpbot
May 6, 2026
Unprompted review
Reply from Lotto Social
Hello Tay, thank you for your feedback 😊
We’re really sorry to hear how frustrating this experience has been for you.
We’d like to clarify that charges are linked to active selections or memberships confirmed during checkout, where the details are shown beforehand. These are designed to give access to syndicates, games, and more chances to win 🎟️🍀
Regarding refunds, once entries have been processed and draws have taken place, refunds are generally not applicable as the service has already been provided. However, any refund requests are reviewed individually by the support team.
We also understand your frustration about communication. Alongside our digital assistant, we do have live chat agents available to help, and we’re here on Trustpilot as well.
Please respond to our information request so we can review your account and look into this properly for you 👍
Alex
Nice and easy
May 6, 2026
Unprompted review
I love the cheaper way to play the…
I love the cheaper way to play the lottery and the games are brilliant
May 6, 2026
Unprompted review
Reply from Lotto Social
Hello Kelly, thank you so much for your lovely feedback 😊
We’re really happy to hear you’re enjoying the affordable way to play the lottery and having fun with the games too 🎉🎮🎟️🍀
That’s exactly what Lotto Social is all about — more chances to play and enjoy for a great value 🙌✨
Thanks again for your support, and we wish you lots of luck in the upcoming draws and games 🤞
Reply from Lotto Social
Hello Jeremy, thank you for your feedback 😊
We’re glad to hear your experience has been okay overall, though we’re sorry if the platform has felt a bit slow at times.
We’re continuously working on improving speed and performance to make everything smoother and more enjoyable for our users 🎮🎟️🍀
Thanks again for sharing your thoughts — your feedback really helps us improve 👍
Best Regards,
Alex
Games are very good
Games are very good, lottery are easy to choice and buy 👌
April 13, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your lovely feedback 😊
We’re really happy to hear you’re enjoying the games and finding the lotteries easy to choose and buy 🎉🎮🎟️🍀
Making the experience simple, fun, and convenient is exactly what we aim for 🙌✨
Thanks again for your support, and we wish you the very best of luck in your next draws and games 🤞👌
This is a scam
This is a scam. There is no way to cancel and they have no contact details. Just keep taking cash. Avoid at all costs.
May 5, 2026
Unprompted review
Reply from Lotto Social
Hello, thank you for your feedback 😊
We’re really sorry to hear you feel this way — we understand how frustrating it can be if you’ve had difficulty managing your account.
We’d like to reassure you that cancellations are possible directly through the account settings, and we do provide support through our digital assistant, live chat agents, and here on Trustpilot 👍
Our memberships and syndicates are designed to provide ongoing entries and more chances to win 🎟️🍀, but users should always be able to manage or stop them when they choose.
To help, here is our step-by-step guide on how to manage or cancel your membership:
https://support.lottosocial.com/how-can-i-manage-my-membership/
Please respond to our information request and we’ll be happy to assist you directly and ensure everything is resolved for you.
Alex
I love playing. Lottosocial.5/5/26
I love playing. Lottosocial.on Trustpillot it is so easy to do since I'm can not walk to the shops and this way it's brilliant
I could win if Iam lucky andit is so easy to do. It's such a great .game.
May 5, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your lovely feedback 😊
We’re really happy to hear that Lotto Social has made it easier and more convenient for you to enjoy playing from home 🎉🎟️🍀
It’s wonderful to know you’re enjoying the experience and finding everything easy to use. That convenience and accessibility is exactly what we aim to provide 🙌✨
We’re keeping our fingers crossed that your lucky win comes soon 🤞💰
Thanks again for your kind words and support 😊
I feel like I've fallen into a hole I…
I feel like I've fallen into a hole I cannot get out of with Lotto Social.
I made the mistake of playing one time.
I paid on my card and believed I had spent about £6 as a one off payment.
IAs I searched through the sites pages I became very confused by the vast amount of games offered snd the even more confusing offers with entries.
At this point I became concerned that Lotto Social might be a scam.
I found somewhere to 'cancel Subscription' which I did.
I noticed over the next couple of weeks that four payments had gone from my bank a/c totalling abiut £20
I have since started a dispute request with my bank who are looking into the possibility that this is fraudulent.
Response to lotto social reply below.
I supplied this information a couple of days ago when requested to.
I did not know the 'syndicate ' name so could not supply that.
That's probably going to be their reason for not refunding.
As long as they don't try to take more I will just put this down as a bad experience, lesson learned.
They should put clear info to new users that anything they spend on tickets for lottos will become regular payments.
Confusing site and probably designed that way to catch out the unwary and the trusting.
April 24, 2026
Unprompted review
Reply from Lotto Social
Hello, thank you for taking the time to share your experience 😊
We’re really sorry to hear that this situation has left you feeling this way — we completely understand how confusing and worrying it can feel when you’re unfamiliar with how the platform works.
Just to clarify, subscriptions and syndicate entries are selected during checkout, where the pricing and participation details are shown before confirmation. These are designed to provide ongoing access to multiple entries and increase your chances of winning through shared play 🎟️🍀
We appreciate your feedback regarding the number of games and offers available on the site. While many users enjoy having a wide variety of options, we understand that it can sometimes feel overwhelming, especially for new users.
If you cancelled your subscription, it’s possible that some payments had already been authorised before the cancellation took effect and only appeared later due to normal banking processing times. That said, we’d be happy to review this with you properly.
Please respond to our information request so we can check your account, confirm the status of any active entries, and clarify the payments for you 👍
We’re here to help resolve this and provide reassurance where we can.
Alex
Reply from Lotto Social
Hello Troy, thank you for your feedback 😊
We’re really sorry to hear you’ve been unable to access the app — we understand how frustrating that must be, especially if you’re still seeing charges.
If the app isn’t opening properly, this may be due to a temporary technical issue, device compatibility problem, or an account-related issue that we’d need to investigate. Active subscriptions or syndicates can continue until they are fully cancelled, as they are designed to provide ongoing entries and chances to win 🎟️🍀
Please respond to our information request so we can help restore access to your account, review any active subscriptions, and make sure everything is properly managed for you 👍
We’re here to help get this resolved as quickly as possible.
Alex
Easy to navigate & play. Saves memory on phone.
Easy to navigate. Easy to play games. You don't have to download games to play them, so you save your phone memory! 👍😊
May 1, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your lovely feedback 😊
We’re really happy to hear you’re finding the platform easy to navigate and the games simple to play 🎮🎉
And yes — being able to play instantly without downloading extra apps is definitely a great bonus for saving phone storage 👍📱🍀
Thanks again for your support, and we wish you lots of luck in your next games and draws 🤞✨
Good I've been playing since I…
Good I've been playing since I downloaded ill win soon
May 3, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you’ve been enjoying playing since downloading the app 🎉🎟️🍀
That positive attitude is exactly what it’s all about — every draw is a new opportunity, and hopefully your lucky win is just around the corner 🤞✨
Wishing you the very best of luck!
It was so easy.
May 2, 2026
Unprompted review
More chances to win ,great discounts…
More chances to win ,great discounts and gifts
May 2, 2026
Unprompted review
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