Lotto Social Reviews 17,851

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,829 reviews, reviewers had a great experience with this company. Customers are generally happy with the user experience, finding the platform easy to set up, use, and navigate, which makes playing games enjoyable and straightforward. Many appreciate the variety of fun and engaging games available, with some highlighting the vibrant visuals and smooth mechanics that offer top-tier entertainment. People also enjoy the convenience of playing on their phones without needing to download games, saving device memory. However, some people were dissatisfied with payment processes, reporting issues such as unexpected charges, difficulty withdrawing winnings, and problems with credit not being convertible to cash. Additionally, a few other people also felt that the app needs work, citing constant crashes, glitches, and freezing issues that hinder the user experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of use and navigation,... See more

Payment

Users describe negative interactions with payment, frequently reporting unexpected charges and difficulty... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it user-friendly and... See more

Product

People report positive experiences with the product, finding it amazing and beautiful, with good apps, games,... See more

Application

Clients share ambiguous opinions on the app, with some reviewers praising it as a great way to play the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It a very good gambling site whit a good game the payment not immediate but guaranted

Rated 4 out of 5 stars

App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.

Rated 4 out of 5 stars

The only experience that makes me feel great is when I win and to be honest that isn't a lot recently

Rated 4 out of 5 stars

It's a lot more exciting than the other website! Easy to use and lots of temptation.

Company replied


Company details

  1. Lottery Shop
  2. Gambling Service
  3. Gaming service Provider
  4. Software Company

Written by the company

Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great app

I have just joined and I am enjoying daily spin and the fact that you can get lots of lines at a good price, it’s only been a week since joining and I have already got some points so fingers crossed I may win some cash!
It’s seems pretty easy to use the site and you always get offers for lots of lines for a decent price with the syndicates. I will tell my friends about this app.

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your wonderful feedback 😊

We’re really happy to hear you’re enjoying the daily spin, the syndicate offers, and how easy the site is to use 🎉🎟️🍀

That’s exactly what we aim for — giving players lots of chances to play with affordable options and fun rewards along the way 🙌✨

It’s fantastic that you’ve already started collecting points after only a week, and we’re keeping our fingers crossed that a cash win comes your way very soon 🤞💰

Thank you as well for recommending us to your friends — we truly appreciate your support 😊

Rated 1 out of 5 stars

I want to unsubscribe so dont take any…

I want to unsubscribe so dont take any more money out of my account as i thought it was a one of but the other day you took £6 out of my account

May 1, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thanks for your message 😊

We’re sorry for the confusion — we understand how unexpected charges can be worrying.

You can unsubscribe directly from your account by going to **Menu → Account → Manage Account**, then switching off your active syndicate or subscription and following the cancellation steps 👍

The ongoing entries are designed to give continued participation and more chances to win through syndicates 🎟️🍀, but we completely understand if you no longer wish to continue.

If you’re having trouble cancelling, please respond to our information request and we’ll be happy to help make sure everything is fully stopped for you 😊

Best Regards,
Alex

Rated 1 out of 5 stars

WAS ON EVRI THIS PAGE POPPED UP 10 EURO…

WAS ON EVRI THIS PAGE POPPED UP 10 EURO MILLION LINES FOR £1 THOUGHT NOTHING ABOUT IT THEN MY BANK STOPPED ME MAKING A PURCHASE THEN I CHECK MY BANK AND LOTTO SOCIAL TOOK OUT ANOYHER £1 THEN TRIED TAKING OUT £6-50 WITHOUT MY CONSENT RANG THE MANCHESTER NUMBER KEEPS CUTTING ME OFF THIS IS A SCAM CANT FIND THEIR APP WAITING TO HEAR OFF MY BANK KNIGHTMARE TRYING WHERE AND WHAT TO CANCEL AS I HAVE NOT SUBSCRIBED TO ANYNONE 🤬🤬🤬

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello, thank you for your feedback 😊

We’re really sorry to hear how stressful and frustrating this experience has been for you.

Just to clarify, offers such as 10 EuroMillions lines for £1 are usually linked to a syndicate or ongoing participation, where the pricing and billing details are shown during checkout before confirmation. These are designed to give continued access to multiple entries and more chances to win 🎟️🍀

We understand that this may not have been clear at the time, and we’re sorry if this caused confusion. If a payment attempt for £6.50 appeared, it would relate to an active syndicate or subscription connected to the sign-up.

You can manage or cancel these directly from your account settings. If you’re unable to access the app or account, please respond to our information request and we’ll help you locate the account, confirm what is active, and ensure everything is properly cancelled 👍

We’re here to help get this resolved for you as quickly as possible.

Best Regards,
Alex

Rated 4 out of 5 stars

Fun 10 lines for 1 pounds is absolutely…

Fun 10 lines for 1 pounds is absolutely fantastic

May 9, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Afternoon Robert, thank you so much for your feedback 😊

We’re really happy to hear you’re enjoying the 10 lines for £1 offer — it’s a great way to have more chances to win while keeping it affordable 🎟️🍀✨

Glad you’re having fun, and we’re wishing you the very best of luck in the next draws 🤞🎉

Best Regards,
Alex

Rated 5 out of 5 stars

Superb and enjoyable

Superb and enjoyable

May 9, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your lovely feedback 😊

We’re delighted to hear you’re finding Lotto Social superb and enjoyable 🎉🎮🎟️🍀

That’s exactly the kind of experience we aim to create for our players.

Thanks again for your support, and we wish you lots of luck in the upcoming draws and games 🤞✨

Rated 4 out of 5 stars

I think is a good deal £1, for 10 lines.

I think is a good deal for £1 10 lines

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really pleased to hear you think the 10 lines for £1 offer is a great deal 🎟️🍀✨

The idea is to give you more chances to play and win without having to spend a lot, so it’s great to know you’re enjoying it.

Thanks again for sharing, and best of luck in the next draws 🤞🎉

Rated 4 out of 5 stars

Just started using will come back at a…

Just started using will come back at a later date

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

It’s great to have you with us! 🎉 We hope your first experience continues to be a positive one as you explore the platform and all the games and syndicates available 🎟️🍀

We’ll look forward to hearing your thoughts again in the future — and hopefully celebrating a win with you too 🤞✨

Rated 1 out of 5 stars

They use shady tactics to make you…

They use shady tactics to make you subscribed to their "syndicates", also shady tactics to auto top up when credit goes under a certain threshold, also the syndicates are shared in between even 40 people sometimes so even if you win, you get scraps, now I managed to make a couple pounds over the 3£ threshold and they are still reviewing my withdrawal, after like a week?? Avoid at all cost, play the normal Lotto and stay away from these scammers.

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello, thank you for your feedback 😊

We’re sorry to hear that your experience has left you feeling this way.

We’d like to clarify that syndicates and optional features such as auto top-up are always selected and confirmed during the sign-up or purchase process, where the relevant details and costs are displayed beforehand 👍

Syndicates are designed to allow players to access a much larger number of lines and combinations at a lower cost per person 🎟️🍀 Because entries are shared between members, any winnings are also shared proportionally among the syndicate participants.

Regarding withdrawals, reviews and verification checks can sometimes take a little longer before funds are released, especially when security checks are required. We understand this can feel frustrating while waiting.

Please respond to our information request so we can review your withdrawal status and account settings in more detail and provide further clarification 👍

Alex

Rated 4 out of 5 stars

Easy to do and gets offers

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Afternoon Brett, thank you for your feedback 😊

We’re really glad to hear you find it easy to use and that you’re enjoying the offers too 🎉🎟️🍀

That’s exactly what we aim for — a simple experience with great opportunities and rewards along the way.

Thanks again for sharing, and we wish you the very best of luck 🤞✨

Rated 5 out of 5 stars

Good pricing

Good pricing, saves trips and fun games but the games sometimes shut down mid game especially soduko.

May 5, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really glad to hear you’re enjoying the pricing, convenience, and fun games 🎉🎟️🍀

We’re sorry, however, that you’ve experienced games closing midway through, especially Sudoku. That’s definitely not the experience we want for our users. Technical interruptions can sometimes happen due to connectivity or temporary platform issues, and we’re continuously working to improve game stability and performance 👍

Thanks again for sharing your experience — your feedback really helps us improve 😊

Rated 5 out of 5 stars

Everything I asked was quick to the and…

Everything I asked was quick to the and of convenience

May 7, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really happy to hear that everything was handled quickly and conveniently for you 🎉👍

Providing a smooth and easy experience is exactly what we aim for, so it’s great to know that’s how it felt for you 🎟️🍀

Thanks again for your support, and best of luck in your next games and draws 🤞✨

Rated 5 out of 5 stars

I enjoy playing syndicate how easy the…

I enjoy playing syndicate how easy the format is also the games are brilliant and such a good variety

May 8, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi Kelly, thank you so much for your lovely feedback 😊

We’re really happy to hear you’re enjoying the syndicates, the easy format, and the variety of games available 🎉🎮🎟️🍀

That’s exactly what we aim for — a fun, simple experience with plenty of choice and more chances to win along the way 🙌✨

Thanks again for your support, and we wish you lots of luck in the upcoming draws and games 🤞

Rated 5 out of 5 stars

Very good customer care

Very good customer care

May 7, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your kind feedback 😊

We’re really pleased to hear you had a positive experience with our customer care team 🎉👍

Providing friendly and helpful support is very important to us, so your comments truly mean a lot.

Thanks again for your support, and we wish you the very best of luck in your next games and draws 🎟️🍀✨

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