Lotto Social Reviews 17,851

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,829 reviews, reviewers had a great experience with this company. Customers are generally happy with the user experience, finding the platform easy to set up, use, and navigate, which makes playing games enjoyable and straightforward. Many appreciate the variety of fun and engaging games available, with some highlighting the vibrant visuals and smooth mechanics that offer top-tier entertainment. People also enjoy the convenience of playing on their phones without needing to download games, saving device memory. However, some people were dissatisfied with payment processes, reporting issues such as unexpected charges, difficulty withdrawing winnings, and problems with credit not being convertible to cash. Additionally, a few other people also felt that the app needs work, citing constant crashes, glitches, and freezing issues that hinder the user experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of use and navigation,... See more

Payment

Users describe negative interactions with payment, frequently reporting unexpected charges and difficulty... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it user-friendly and... See more

Product

People report positive experiences with the product, finding it amazing and beautiful, with good apps, games,... See more

Application

Clients share ambiguous opinions on the app, with some reviewers praising it as a great way to play the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It a very good gambling site whit a good game the payment not immediate but guaranted

Rated 4 out of 5 stars

App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.

Rated 4 out of 5 stars

The only experience that makes me feel great is when I win and to be honest that isn't a lot recently

Rated 4 out of 5 stars

It's a lot more exciting than the other website! Easy to use and lots of temptation.

Company replied


Company details

  1. Lottery Shop
  2. Gambling Service
  3. Gaming service Provider
  4. Software Company

Written by the company

Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Wanted to cancel on going charges

Wanted to cancel on going charges, virtial assistant unable to , reply came different languages bar english. Had to ask for English reply, was then referred to customer care team to contacted later !.
Very unimpressed, quick to take money., slow to refund/ cancel !!.

May 13, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello, thank you for your feedback 😊

We’re really sorry to hear that your experience with support has been frustrating. We understand how important it is to receive clear communication, especially when trying to manage or cancel ongoing charges.

Our digital assistant is there to help with common requests, and live chat agents are also available when further assistance is needed 👍 We apologise if the responses you received were unclear or in the wrong language — that’s certainly not the experience we aim to provide.

Subscriptions and syndicates are designed to give ongoing entries and more chances to win 🎟️🍀, but we completely understand if you no longer wish to continue.

Please respond to our information request and we’ll be happy to review your account directly, ensure everything is correctly cancelled, and assist further as quickly as possible 😊

Best Regards,
Alex

Rated 5 out of 5 stars

Easy to navigate =)

Easy to navigate =)

May 13, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really glad to hear you’re finding the platform easy to navigate 🎉👍

Making everything simple and user-friendly is exactly what we aim for, so it’s great to know you’re enjoying the experience 🎟️🍀

Thanks again for sharing, and best of luck in your next games and draws 🤞✨

Rated 5 out of 5 stars

Lottery 🔮.

Hello 👋. Great to experience lotto social services that might give a chance to win some money if you are lucky enough. But that's if playing but then there's 1 catch the syndicate you share your winnings with others and like wise. Best of luck 🤞. Hope to win. Thanks 🙏.

May 12, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your thoughtful feedback 😊

We’re really glad you’re enjoying the Lotto Social experience and understanding how the syndicates work 🎟️🍀

You’re absolutely right — syndicates mean winnings are shared between members, but they also give access to many more lines and combinations than most people would usually play individually, helping increase the chances of winning together 🙌✨

Thanks again for your kind words, and we’re keeping our fingers crossed that your lucky win comes soon 🤞🎉

Rated 4 out of 5 stars

It was quick and easy to use with great…

It was quick and easy to use with great offers

May 12, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi Susan, thank you for your lovely feedback 😊

We’re really pleased to hear you found everything quick and easy to use, and that you’re enjoying the offers too 🎉🎟️🍀

That’s exactly the experience we aim to provide for our users.

Thanks again for sharing, and we wish you the very best of luck! 🤞

Best Regards,
Alex

Rated 4 out of 5 stars

Love it lotto social is amazing 👏

Love it lotto social is amazing 👏

May 12, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your amazing feedback 😊

We absolutely love hearing this! 🎉 We’re so glad you’re enjoying Lotto Social and having a great experience with everything the platform offers 🎮🎟️🍀

Thanks again for your support, and we’re wishing you lots of luck for your next big win 🤞✨

Best Regards,
Alex

Rated 5 out of 5 stars

I don't do this but it's easy

I don't do this but it's easy

May 11, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really glad to hear you found it easy to use, especially if this isn’t usually your kind of thing 🎉👍

That’s exactly what we aim for — a simple and enjoyable experience for everyone 🎟️🍀

Thanks again for giving it a try, and best of luck in the draws 🤞✨

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