It a very good gambling site whit a good game the payment not immediate but guaranted
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.
The only experience that makes me feel great is when I win and to be honest that isn't a lot recently
It's a lot more exciting than the other website! Easy to use and lots of temptation.
Company replied
Company details
Written by the company
Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.
Contact info
United Kingdom
- service@lottosocial.com
- lottosocial.com
4.1
Great
18K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GREAT PLACE TO PLAY KEEPS ME…
GREAT PLACE TO PLAY KEEPS ME ENTERTAINED FOR HOURS
May 26, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your feedback 😊
We’re really happy to hear you’re enjoying the platform and finding it entertaining for hours 🎉🎮🎟️🍀
That’s exactly what we aim for — a fun and engaging experience with plenty of opportunities to play and enjoy 👍✨
Thanks again for your support, and we wish you lots of luck in your next games and draws 🤞
Not at all happy
I'm in IT so should I know my way around. Not so with Lotto social. Not clear how to cancel and when I discovered how too I'm still to convinced I have. Result I have frozen my card and if and when I unfreeze and money still goes missing a new card will replace it. Not at all happy!
May 21, 2026
Unprompted review
Reply from Lotto Social
Hello Mike, thank you for your feedback 😊
We’re really sorry to hear how frustrating this experience has been for you, especially given your technical background. We understand your concern if the cancellation process did not feel clear or reassuring.
Our subscriptions and syndicates are designed to provide ongoing entries and more chances to win 🎟️🍀, but users should always feel confident that they can manage or cancel them easily.
We appreciate your feedback regarding the clarity of the cancellation process and confirmation messaging, as this is something we are continuously working to improve 👍
For guidance on how to cancel and manage your account, please see the following page:
https://lottosocial.com/cancel-lotto-social/
Please also respond to our information request so we can review your account and confirm whether everything has been fully cancelled for you.
Best Regards,
Alex
Cash withdrawal issues/Account disabled
They definitely behave like they're not as legitimate as they seem to be. I've been waiting for over two weeks since i cashed out £11.50 with Paypal which is still pending and they'd told me it's due to additional security checks and that i should give it a couple more days . However i think their just playing a delayed tactic to not give me the money as it really should not take this long for such a small amount of cash.As of today they have said "suspicious activities appear on your account resulting in suspension as the team investigates". They have now disabled my account which to me is just another method to avoid giving me my cash winnings. In my opinion something just seems way off about this company and people need to be aware cause their responses look quite dodgy.
May 25, 2026
Unprompted review
Reply from Lotto Social
Hello, thank you for your feedback 😊
We’re really sorry to hear how frustrating and concerning this experience has been for you, especially regarding your withdrawal and account suspension.
We’d like to reassure you that additional verification and security checks can sometimes delay withdrawals, even for smaller amounts, particularly if account activity is flagged for review. These checks are in place to help protect both users and the platform and to ensure compliance with security and responsible gaming requirements 👍
During these investigations, accounts may also be temporarily restricted or suspended, which can affect access while the review is ongoing. We understand that this can feel worrying and frustrating, especially when communication timelines are unclear.
We appreciate your patience and your feedback regarding the process and communication, as this helps us improve the user experience.
Please respond to our information request so we can review the status of your account and withdrawal with the relevant team and provide further clarification for you 👍
Alex
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you’re finding it easy and fun to play 🎉🎮🎟️🍀
That’s exactly the experience we aim to deliver — simple, enjoyable, and engaging 👍✨
Thanks again for your support, and we wish you lots of luck in your next games and draws 🤞
Best Regards,
Alex
App is great when it's working…
App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.
May 24, 2026
Unprompted review
Reply from Lotto Social
Afternoon Alima, thank you for your feedback 😊
We’re sorry to hear that your experience has been disappointing.
Lottery games and syndicates are designed primarily as entertainment 🎟️🍀, and as with all games of chance, winnings can never be guaranteed. Some users may win, while others may spend more than they receive back over time.
Regarding withdrawals, cash-outs can sometimes require verification and security checks before being processed, which may make the process feel slower or more difficult than expected 👍
We appreciate you sharing your experience, and your feedback helps us continue improving both the platform and the clarity around withdrawals and rewards.
Best Regards,
Alex
Doesn't let you remove jackpot triggers…
Doesn't let you remove jackpot triggers in your account they just pop back up again. Charged my account several times. I had to use the automated phone service to remove. Very disappointed. Not sure if it's a scam or not or just poor UI
May 24, 2026
Unprompted review
Reply from Lotto Social
Hello Niall, thank you for your feedback 😊
We’re really sorry to hear about your experience and understand how frustrating it must have been if the jackpot triggers appeared to reactivate after you tried to remove them.
Features such as jackpot triggers and auto-play options are designed to enhance participation and provide continued chances to win 🎟️🍀, but users should always feel in control of their account settings and subscriptions.
We appreciate your comments regarding the user interface and account management experience, as feedback like this is genuinely valuable and helps us identify areas where improvements are needed 👍
We’re also glad you were eventually able to remove the feature through the phone system, although we understand it should have been much clearer and easier to manage directly.
Please respond to our information request so we can review your account activity and ensure all unwanted features and charges have been fully removed for you.
Alex
The only experience that makes me feel…
The only experience that makes me feel great is when I win and to be honest that isn't a lot recently
May 23, 2026
Unprompted review
I don’t have a too much experience
I don’t have a too much experience, but anyway, I try be better
March 23, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
That’s a great mindset 👍 Even with limited experience, just trying and improving as you go is the best way to get comfortable with anything new 🎉🎟️🍀
We’re glad you’re giving it a go, and we hope your experience continues to get better over time.
Thanks again for sharing, and wishing you the best of luck 🤞✨
Best regards,
Alex
It a very good gambling site whit a…
It a very good gambling site whit a good game the payment not immediate but guaranted
May 9, 2026
Unprompted review
Class very good
May 22, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you’re finding it good value and user-friendly 🎉👍
That’s exactly what we aim for — a simple, enjoyable experience that feels worth it 🎟️🍀✨
Thanks again for sharing, and best of luck in your next games and draws 🤞
Best Regards,
Alex
Allways was perfect !
May 22, 2026
Unprompted review
Good for the value let u know more when…
Good for the value let u know more when I win it tonight ty
May 22, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad you think it’s good value 🎉🎟️🍀
Fingers crossed for you tonight — we hope you get a win to share soon 🤞✨
Thanks again, and we look forward to hearing how you get on 👍
Best Regards,
Alex
Good and easy to use.
May 22, 2026
Unprompted review
Very interesting its just the page is…
Very interesting its just the page is so slow like crazy...its fine tho
May 22, 2026
Unprompted review
I want to cancel any money being taken…
I want to cancel any money being taken from my bank and I'm not sure this has happened,
May 22, 2026
Unprompted review
Reply from Lotto Social
Afternoon Margaret, thank you for your feedback 😊
We understand your concern and we’re sorry for any uncertainty around whether the cancellation has been completed.
Subscriptions and syndicates are designed to provide ongoing entries and chances to win 🎟️🍀, but users should always be able to manage or stop them when they choose.
Please respond to our information request so we can check your account directly, confirm whether any active payments remain, and help ensure everything is fully cancelled for you 👍
Best Regards,
Alex
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