Lotus Weight Loss Clinic (MAIN REVIEWS AT FEEFO.COM) Reviews 

Good app. Few glitches but great for being free when u buy products.
Products delivered quickly.
Good prices
Advice answered by professionals.
Defo recommend

I've been with Lotus a couple of months now and I've got to admit they are by far the best providers of MJ. The delivery was fast, discreet and well packaged. The service and aftercare is outstanding. Joining the Lotus community and speaking to other friendly people who are in the same boat is just fabulous. Excellent service from start to finish.

Great service from Lotus, really easy process from filling in the assessment to the delivery of medication, received medication 24 hours later.
The community in the app is great, really friendly and can ask any question without getting judged or made to feel stupid.
I would recommend Lotus

Ive used other pharmacies on my weight loss journey but yhis one has a app with so much information and guidance as well as chat roomd where no question is deemed silly, they have a maintenance plan in place and its in the app which is great as so many pharmacies wish to charge you for this information
I love the fact you can earn loyalty points which turn into cash off your next orders
Very quick delivery so well packaged and with extra goodies in the box i was not expecting and consultation was quick and easy
Highly recommend to anyone widhing to start their weoght loss journey or even swop from an existing supplier as I have done ..Excellent Service

From placing my first order with Lotus the service is amazing. I love the way you earn loyalty points which you can use of your next own. They have an App where you can log your progress and also talk to the community and share success. Not only this they have videos you can watch loads of recipe idea. I would highly recommend Lotus to everyone.

I have used a few pharmacies to order medication and Lotus have been the best so far. 5/5. The medication arrives well packaged and quickly. The support app that is provided includes a very supportive community, recipe ideas, workouts, mindfulness and you can even track progress and nutrition. Given that this is included with your prescription along with their loyalty and maintenance programme I think it is excellent value.

Competitive pricing, great support through the app with an amazing community of people on their weight loss journey, along side professionals who give helpful advice. Rewards and discounts for interaction with the app which makes them them the cheapest I've found 😄

My first order was reviewed and prescribed within 2 days and then came on the Tuesday as I had ordered over the weekend. My orders now are always prescribed in a timely manner and dispatched quickly. My initial order came with a sharps box, a pack of alcohol wipes which for me is incredibly important as I know some companies are cutting back on these and so was a reason for giving lotus a go. The community based within their app is incredible and everyone supports each other with advice and guidance as well as support and encouragement. The community manager was incredibly helpful recently when an upgrade to their app caused some teething problems and ensured we were all updated. Their rewards scheme and referral scheme is much better than the previous company I was with! Overall I am very very happy to be a customer of Lotus

Really pleased with the efficiency of the joining and ordering process. Th3 customer support team are responsive and helpful.
The app has had some glitches but is really helpful

Lotus is an outstanding company. I had been on Mounjaro for 6 months when I joined this brilliant company. From assessment to delivery took 48hrs. My first order was delivered in the best packaging of any supplier I have used previously. It came in a sturdy box, the pen was wrapped in a padding with ice blocks. My first order also contained a sharps bin, extra needles and a full box of sterile wipes. Subsequent orders have been delivered in the same quality packaging and within 24hrs of ordering if placed before 1pm Monday to Friday. Royal Mail are not too reliable where we live, so I was initially concerned that they would take the order back to the depot if they couldn’t get an answer at the door quickly. However, because it was clearly marked as a cold delivery, they came back later in the day on one occasion. The Lotus App is brilliant and the other Lotus users on the App provide a safe and helpful community, everyone is generous with their time and guidance. I feel completely supported in every way. It’s the best support I have had on my journey since I started taking the medication in July 2025. Other suppliers didn’t provide anything like the support Lotus offers. I can’t praise Lotus enough. Having read other reviews I don’t recognise the company being referred to in the negative reviews. I wonder if those leaving a negative review have not provided sufficient information for their medication to have been approved, and when requested they haven’t responded to messages from Lotus requesting additional information before Lotus can ethically and safely dispatch their meds. Sadly, blaming Lotus if this is the case is so unfair. In terms of delivery, once it leaves Lotus they cannot be held responsible for a couriers failures. Personally I cannot recommend Lotus highly enough, and I will not be switching suppliers again due to my extremely positive experience.

Lotus very responsive, good value and the app is lovely, building a really supportive community

Very impressed with Lotus. I have been purchasing Mounjaro since October 2025. I frequently change supplier for cost savings and can honestly say that Lotus has the most streamlined process. Assessment was super quick and effortless. Approval the same day then Mounjaro was posted the following day. When it arrived it was packaged better than any other competitors AND they give you extra needles, a sharps box and a box of wipes at no extra cost to you. I literally cannot fault them. Oh and they were cheaper than any other site. Mind blown. Will definitely be using them again. Thank you Lotus 😁👌

AVOID THIS COMPANY - SHOCKING SERVICE!

They have been ignoring my emails for weeks. They have still not refunded me for my missing order and have ignored all emails. This is illegal and so appalling!

It is even more shocking that they advertise on social media saying that one of the best things about them is the support that they offer to their customers!

What support? What a joke!

Will be making further complaints and reporting them to pharmacy regulators and company regulators as they’re breaching regulations.

Because of a problem with Royal Mail delivery (they marked the package incorrectly in their warehouse), 2 mounjaro injection pens were delivered to me warm, at 18 degrees. This is above the 8 degree threshold. because of this, the medication had to be used within 30 days - however, because I had 2 pens (a 60-day supply) there was no way I could use the medication within that timeframe.

Support at Lotus was unhelpful and refused to either send a new pen or refund me. They stopped responding after saying to use the medication within 30 days (even though this was impossible).

I get it that royal mail messed up, but Lotus did not do anything to resolve the issue (I assume they insured the package at that kind of cost) and did not offer any solutions. Rather than supporting, they just went dark. I would not reccomend using this company.

Been waiting over a week for the medication that I have paid for as I ordered the medication and did the verification on Thursday the 30th of April. I am a new customer, and I have emailed, called etc to see how the progress is going. I have been ignored for a while, and calls do not go through. I really need the medication and now it feels like I’m begging for something I have paid for, I’m honestly even shocked at the service writing this. Please go elsewhere, I doubt the other reviews are as real. I’m even starting to believe that it’s a scam or they’re out of stock. I’ve sent at least 4 emails which have been ignored for days. I don’t normally email that much but there is literally 0 progress with my order and I have verified everything I need to. Just why? What did I do as a first time buyer to experience this? I genuinely need the medication as I do not want to relapse but clearly this pharmacy doesn’t really care for people’s health like they claim. Only the money, once they have that, they ignore you.

Ordered a few times with no issues. Sent an email with a question on the 27th of April and still had no reply by the 05th of May, very disappointing. Will have to order elsewhere now

Made my first order for Mounjaro with Lotus Health 2 days ago. Process was easy, was cleared and perscribed same day. Order dispatched next day, arrived day after that. Arrived in a box, well insulated and was provided with a good amount of needles and a whole box of anticeptic wipes. Brilliant service.

Switched over as a new customer. Ordered at 8am and by 11am it had been reviewed, accepted and dispensed. Free 24 hour delivery and excellent customer support including a great app with all sorts of helpful links and videos. Package arrived the next morning with a lot more included than other companies. Really impressed and cannot fault them for anything.

Very professional company supporting community and the app helps you to truck your calories nutrition. And price is affordable

The courier they chose did not deliver the medication in time. The medication is temperature sensitive and as a result it was beyond the required temperature. Arrived warm in room temperature instead of 2-8 ° as required by the manufacturer to preserve it. Despite having all the evidence from tracking the customer service representative insisted the medication is still fine to use... I decided to trust a leaflet and manufacturers information instead of that person and as a result I lost £200. The customer service denied any compensation requests. I changed a provider immediately.