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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product selection, competitive pricing, and the overall ease of the ordering process. Many people highlight the prompt and informative updates regarding their orders, from packing to shipping, ensuring they are well-informed throughout. The delivery service is consistently described as fast, efficient, and affordable, with many appreciating the accurate tracking and timely arrival of their goods. However, some customers reported issues with incorrect items being delivered, such as receiving lighting products instead of fork seals, or a damaged and scratched visor. A few people also mentioned receiving the wrong size, leading to inconvenience and additional costs for returns. There were also isolated instances of slow dispatch, unfulfilled orders, and difficulties with refunds or customer service communication when issues arose.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality, good prices, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent, fast, and efficient... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering and... See more

Price

Users describe positive interactions with price, consistently highlighting great prices, good value, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love to tinker and make small modifications to my Kawasaki W400. Louis have an extensive product list and great prices on everything from Oils & Filters to Kelermann LED lights and really nice cr... See more

Rated 5 out of 5 stars

Very easy to navigate the shop/site. Good concise info about the product, informative pictures to help in the choice of items. Updates of order, packing, shipping and such to keep the buyer informed a... See more

Rated 5 out of 5 stars

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'. I can't say enough good things about Louis Motorrad. 10/10 Extremely happy custom... See more

Rated 5 out of 5 stars

I ordered with Louis Motorrad because the goods were very competitively priced even compared to the same product in my own country. Ordering with Louis was strait forward. I knew the delivery may tak... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

958 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pleasant experience and fair prices

Pleasant experience and fair prices.
There was only one issue with the shoes size - I chose the size based on the actual measurement in cm, but it turned out that the shoes were at least 1.5 size large for my feet.
All in all, so happy and satisfied with my experience from this site, and it definitely won't be the last time.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service as always , lots of products to browse , nice occasional sales , shipping always tracked and informative from beginning to delivery . Highly recommend

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Online ordering

Ordered a number of items online, shipping was super fast and items were true to size. I will definitely order from louis.ie again.

July 27, 2025
Unprompted review

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