Louverly Shutters Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Louverly Shutters were recommended to us and for good reason. Enjoyable experience from start to finish - excellent quality shutters & installation. Paul respected our home at all times. Adriana was... See more

Company replied

Rated 5 out of 5 stars

Louverly Shutters were a pleasure to deal with. Being a small business, they were professional and friendly and respectful of my home. I am very pleased with my shutters. They are good quality and va... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning shutters. They fit perfectly and are even lovelier than I could have imagined. The installation was carried out expertly, and the price was very reasonable for such high-quality w... See more

Company replied

Rated 5 out of 5 stars

My wife and I have done a lot to our house over the past 18 months with various suppliers, but dealing with Louverly Shutters has been by far the best experience. We were so impressed after the first... See more

Company replied

Company details

  1. Blinds Shop

Written by the company

Louverly Shutters is a family-run business supplying and installing plantation shutters based in Sussex.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and shutters look great

We are extremely happy with our shutters which Paul has just fitted. They look great and are just what we were hoping for. There was around a 12 week wait between ordering and fitting (due to unavoidable shipping delays at the moment) which was explained to us before we made our order, and as soon as they arrived, we were contacted to arrange a prompt fitting. Paul was friendly and professional and we'd recommend the company to anyone.

March 10, 2022
Unprompted review
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Reply from Louverly Shutters

Thank you Francesca, we are really pleased to hear you like your shutters, it was a pleasure doing business with you!

Rated 5 out of 5 stars

Louverly Experience

Excellent experience and service from start to finish. Paul brought round his case of samples and talked through all the options and process with us. We had about a 12 week wait between measuring and fitting but it was well worth it. Paul himself was a pleasure to have around while he was fitting the shutters- we put the world to rights! The job was done with great attention to detail and everything was left tidy once he was done. Thank you!

February 27, 2022
Unprompted review
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Reply from Louverly Shutters

Thank you Nicci, we are really pleased you like your shutters and are happy with the service you received from us!

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
Highly recommend them.

December 20, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you very much Neil, we are glad to hear you are happy with our service, it was a pleasure doing business with you!

Rated 5 out of 5 stars

New Shutters

We have just had two sets of shutters fitted and are very pleased with the quality of the finished items.
Paul took great care when fitting them and left the house very clean and tidy.
We were kept up to date at all times with the delivery slot in these strange times which is very helpful.
We would recommend Louverly Shutters.

December 10, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Stephen, we are really pleased you like your shutters and are happy with the service you received from us! Thank you for your kind comments.

Rated 5 out of 5 stars

Excellent Shutters !

Excellent product, Excellent customer service from day 1 and excellent fitting and after sales too !
The shutters look wonderful, the quality of the product was worth the wait (12 weeks) the fitting was done incredibly professionally, Paul was so friendly, from initial quote to fitting. Adriana kept in touch and has been so lovely in her emails really giving a personal service.
I highly recommend this company!

November 29, 2021
Unprompted review
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Reply from Louverly Shutters

Hi Kelly, thank you so much for your kind comments, we are really pleased you like your shutters. It was a pleasure doing business with you!

Rated 5 out of 5 stars

The team at Louverly Shutters are ace

The team at Louverly Shutters were amazing, from start to finish, keeping us posted on the progress with the order throughout. Beautifully transformed the house.

November 19, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Elke

Thank you so much for your lovely comments, we are really pleased to hear you are happy with your shutter and our service. It has been a pleasure doing business with you.

Rated 5 out of 5 stars

Simply the best shutters

Simply the best shutters. Perfectly fitted, excellent quality and very well priced. What more can one ask for. Highly recommended

November 10, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you so much for your kind words, we are very pleased to hear you are happy with your shutters and our service.

Rated 5 out of 5 stars

They really are Louverly shutters!! Highly recommended

Paul came and showed us all sorts of samples of shutters, had no idea how many options there were! Size of louvres, many different colours, material they are made from, types of mechanism to open and close. Paul was really good at explaining everything, giving great advice based on his extensive knowledge, whilst allowing us to make the decision on what would work best for us. He was very thorough with all the measuring as whilst our 5 section bay window looked fairly straight, each section was slightly different in size! Paul explained from the offset that the shutters are custom made to our exact measurements so this means there is a wait for them to be manufactured.
When Paul arrived to fit them, every section of shutter came really well packaged, all marked up so Paul knew exactly what went where. In a matter of hours our bay window was transformed from having awful dusty net curtains and heavy curtains to a light filled haven or in the evening a dark filled haven! Paul showed us how to operate and look after the shutters and gave us a spare shutter for each section so if one got damaged we could replace it. The shutters are great quality and have completely changed the whole feeling of our lounge, we are so delighted with them! Having the ability to adjust the shutters depending on the sun's position is particularly good as previously it was very hard to stop the sun reflecting onto our television as it moved across in the late afternoon/evening with the curtains, now we can just open and close each section of shutter as it moves!
Adriana dealt with the whole administrative part of the order, confirming everything, taking the deposit and letting us know how long the shutters were going to take and then final payment. Both Paul and Adriana were really professional, knowledgeable and friendly, we wouldn't have an hesitation to recommend them to anyone! Thank you both for everything, we are so pleased we chose Louverly :)

October 25, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you for your kind review and lovely comments, we really appreciate it. It is wonderful to hear you are happy with your shutters and with the service you have received from us. It was a pleasure doing business with you!

Rated 5 out of 5 stars

Mark fitted our shutters to a very high…

Mark fitted our shutters to a very high standard. He was polite, courteous and very tidy workmanship. The shutters look and feel very good quality. We used a small family business so that we can support a local company but also we wanted to receive a personal service. Highly recommend Paul, Adriana and their colleagues from Louverly Shutters in Goring.

October 17, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you for your kind comments Adam, we are very pleased to hear you like your shutters, it has been a pleasure working with you.

Rated 5 out of 5 stars

Very pleased with my new shutters.

Very pleased with my new shutters.
Paul was friendly and efficient, explaining every stage of the process.
He was punctual , polite and did an excellent job at an excellent price.
All communication was easy and equally delivered.
Thank you .

September 1, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Liz
Thank you very much for your kind words, we are very pleased to hear you are happy with your shutters and our service!

Rated 5 out of 5 stars

Very friendly and professional service…

Very friendly and professional service from enquiry through to installation. The product looks good but can’t comment further as only just installed.

August 26, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you Peter, we appreciate your kind comments, it was a pleasure doing business with you.

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish Very pleased with my shutters , would thoroughly recommend Paul and his company, would certainly use them again

August 19, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you very much Chris and Sandra, we are very pleased to hear you are happy with your shutters!

Rated 5 out of 5 stars

Shutters

I am so pleased with my shutters, they have exceeded all expectations. Paul and his team have done a fantastic job.

July 30, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you very much Phyl, we are very pleased to hear you like your shutters!

Rated 5 out of 5 stars

An exceptional company…

An exceptional company with focus on customer service and the end product.
Cannot fault them and would highly recommend.

July 28, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you Tom, your comments are much appreciated. We are very pleased to hear you like your shutters!

Rated 5 out of 5 stars

Highly recommend

Paul is punctual, tidy, friendly and does an excellent job from start to finish.
We are so happy with our shutter blinds that we've booked for more in another room.
We wouldn't hesitate to recommend 👌

July 24, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you for your kind comments Debby, we look forward to fitting your next lot of shutters soon!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Good advice with choice and style, and really pleased with end result! Lovely reliable professional people to deal with.

July 24, 2021
Unprompted review
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Reply from Louverly Shutters

We are really pleased to hear you love your shutters, it has been a pleasure.

Rated 5 out of 5 stars

I’m so happy with the shutters

I’m so happy with the shutters, brilliant reliable service from a local family run business. Would highly recommend them and am very likely to use them again.

July 9, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Liana

Thank you very much for your kind comments. We are very pleased to hear you like your shutters, it has been a pleasure doing business with you!

Rated 5 out of 5 stars

Beautiful Shutters

Paul from Louverly Shutters has done a great job fitting shutters for our bedroom bay window and hallway window.

July 8, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Mrs Philby

Thank you very much for your kind comments, we are really pleased to hear you are happy with your shutters!

Rated 5 out of 5 stars

Really pleased with our shutters

Really pleased with our shutters ! Paul did a lovely job and no mess . The shutters have really enhanced our home and came a fantastic price too . Would highly recommend !

June 3, 2021
Unprompted review
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Reply from Louverly Shutters

Dear Donna

Thank you very much for your kind review, we are really pleased you like your shutters! It has been our pleasure.

Rated 5 out of 5 stars

What a transformation

We had shutters fitted in two bedrooms, what a transformation, just love them. Highly recommend Louverly Shutters, great workmanship, very good price and Paul and his wife are very courteous and keen to give good customer service. It’s all a very simple process, they come in, measure up and then in approx 14 weeks they come back and fit them.

June 2, 2021
Unprompted review
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Reply from Louverly Shutters

Thank you very much for your kind comments, we are very happy to hear you love your shutters!

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