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Love Your Home Reviews 

2,024
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,024)

476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time delivery arrival and lovely service

Craig and Mike called me when they were 30 minutes away with my delivery which was really helpful. They calmly and quietly delivered and installed my sofabed. I can understand why Love Your Home deliveries get such positive reviews! Thank you

April 29, 2026
Unprompted review
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Reply from Love Your Home

Hi Caroline,

Thank you for your lovely review. It’s wonderful to hear Craig and Mike made your delivery such a smooth and stress free experience, keeping you updated and taking such care with the installation of your sofa bed. They’ll be delighted to know they lived up to the reputation for great deliveries. Enjoy your new sofa bed!

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Marc + Phill did a great job getting…

Marc + Phill did a great job getting the sofa in our flat, they were diligent very polite and also made sure the sofa was in the exact spot where it should be. They even ironed the entire sofa to make sure there were no creases!

5/5 and 10/10

April 29, 2026
Unprompted review
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Reply from Love Your Home

Hi Roddy,

Thank you for your fantastic review. It’s wonderful to hear Marc and Phill took such great care with your delivery, making sure your sofa was positioned perfectly and beautifully finished before they left. Thank you for the five star rating. It’s truly appreciated, and I’ll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Our experience has been truly excellent…

Our experience has been truly excellent right from the start of our search for a new sofa. The show room we visited was The Barn at Godalming. Very helpful staff, who listened to our ideas on the style, size and material which made the whole process very easy. Great range of styles to choose from too. Special mention to Craig and Mike, our delivery gang. No hanging around all day awaiting delivery. We’d already been given the date for delivery by Sophie, the efficient logistics co-ordinator, and having had notification of the 2 hr window, we had a phone call from the dynamic duo 10 mins beforehand. Really pleasant guys who carefully brought in our sofa and even steamed the minor creases out of the material for us. Fantastic service, and with a smile 😊.

April 27, 2026
Unprompted review
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Reply from Love Your Home

Hello Rhian,

Thank you for taking the time to share such a wonderful review. It’s fantastic to hear your experience was excellent from your first visit to The Barn through to delivery.

Craig and Mike will be delighted to know their care, professionalism, and attention to detail made such a positive impression, and Sophie will be pleased to hear her support helped everything run so smoothly.

It's especially lovely to know the service was delivered with a smile! It's those little touches that make all the difference. Enjoy your beautiful new sofa!

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

Mike and Craig from the delivery team…

Mike and Craig from the delivery team were a delight! Efficient, fast, tidy and witty:)

April 28, 2026
Unprompted review
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Reply from Love Your Home

Hi Kristen,

Thank you for your lovely review. It’s great to hear Mike and Craig made such a wonderful impression with their efficiency, tidiness, and sense of humour. I’ll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig & Mike couldn’t have been more…

Craig & Mike couldn’t have been more helpful they even solved one problem the very same day! Amazingly polite & generous with their time (they even steam cleaned on site!).

Could be happier, thank you LYH

April 27, 2026
Unprompted review
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Reply from Love Your Home

Hi Kelda,

Thank you for your lovely review. It’s wonderful to hear Craig and Mike went above and beyond, resolving an issue so quickly and taking such care with every detail, right down to steaming your furniture before they left. Delighted to know you’re so pleased with the service, and I’ll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great delivery by Marc & Phill

Great delivery by Marc & Phill. Super helpful

April 27, 2026
Unprompted review
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Reply from Love Your Home

Hi Mary,

Thank you for your kind words. It’s great to hear Marc and Phill provided such a helpful delivery service. I’ll be sure to share your feedback with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Really great service particularly…

Really great service particularly keeping in touch on the day of delivery and the guys who delivered sofa ( Mike & Craig) were great.
We love the sofa
Would definitely buy from love your home again

April 21, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Fiona,

Thank you for your lovely review. It’s wonderful to hear you loved the service, especially the communication on delivery day, and that Mike and Craig made the experience such a positive one. Delighted to know you love your new sofa, and looking forward to welcoming you back again in the future.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service in the Chapel, and via email. Phill the delivery chap and his assistant were extremely careful, polite and efficient. And our sofa is fantastic! Couldn’t ask for better service all round 😊

April 20, 2026
Unprompted review
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Reply from Love Your Home

Hi Lucy,

Thank you for taking the time to share your experience. It’s wonderful to hear you received such excellent service from your visit to The Chapel through to delivery. Phill and his assistant will be delighted to know their care, politeness, and efficiency were appreciated. Enjoy your fantastic new sofa, and thank you for your kind words.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great delivery service from Craig and…

Great delivery service from Craig and Mike

April 24, 2026
Unprompted review
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Reply from Love Your Home

Hi Maurits,

Thank you for your kind words and five star. It’s great to hear Craig and Mike provided such an excellent delivery service. I’ll be sure to share your feedback with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Today’s delivery of our LYH sofa and chairs

We recently visited the Wandsworth showroom and the time and patience provided by the staff was exceptional, in understanding what our needs were and presenting solutions- excellent
Today we received our furniture delivered by Marc and Phill and they continued the excellent staff experience we have enjoyed with Love Your Home. They arrived on time installed the furniture with minimal fuss and explained how to maintain the cushions again excellent

April 23, 2026
Unprompted review
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Reply from Love Your Home

Hi David,

Thank you for taking the time to share your experience. It’s wonderful to hear the excellent service you received at The Chapel showroom continued through to delivery. Marc and Phill will be delighted to know their punctual, careful, and professional service, along with their helpful aftercare advice, made the final step just as enjoyable. Enjoy your beautiful new furniture!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Absolutely flawless delivery experience…

Absolutely flawless delivery experience from Mark and Phill. They were respectful, quick, and took great care with the sofa while bringing it into my home. I also want to thank the customer service team for their clear communication and timeliness throughout the whole process. Highly recommend!

April 15, 2026
Unprompted review
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Reply from Love Your Home

Hi Ezra,

Thank you for taking the time to share your experience. It’s wonderful to hear everything went so smoothly, from the clear communication with the customer service team through to the flawless delivery by Marc and Phill. They’ll be delighted to know their care, professionalism, and attention to detail were so appreciated. Thank you for your kind recommendation.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike are fabulous (as is the…

Craig and Mike are fabulous (as is the sofa)

April 23, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Mark,

Thank you for your lovely review. It’s fantastic to hear you’re so pleased with your new sofa and that Craig and Mike made such a great impression. I’ll be sure to share your kind words with them. Enjoy your beautiful new sofa!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike were super efficient and…

Craig and Mike were super efficient and super helpful. They delivered a sofa up 3 flights of stairs and didnt moan or complain. Happy days :) Big thank. Clare Fontes. Chelsea. Sw3 5rt

April 22, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Clare,

Thank you for your lovely review and five stars. It’s wonderful to hear Craig and Mike made your delivery such a positive experience. They’ll be delighted to know their efficiency, helpfulness, and positive attitude were so appreciated, especially with the challenge of three flights of stairs! Enjoy your new sofa.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Mike and Craig were on time

Mike and Craig were on time, polite and very quick with the delivery and installation of my footstool. They explained the warranty and how to clean the fabric exceptionally. If they both weren’t so busy and were off the clock i would have invited them both to the pub so I could buy them a beer. 5 stars

April 22, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Richard,

Thank you for your fantastic review and 5 stars! It’s wonderful to hear Mike and Craig provided such a professional, friendly, and efficient service. Their care in explaining the warranty and fabric care is exactly what makes the Love Your Home white glove delivery experience so special. I’ll be sure to share your kind words with them, and hopefully they can enjoy that well earned beer another time!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Flawless delivery service and great quality product

Initial impressions of sofa are great and the quality looks very high. Craig and Mike's delivery service was perfect: friendly and flexible, great teamwork and talked through all the product care advice we would need. Really appreciated their communication and quality of service.

April 22, 2026
Unprompted review
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Reply from Love Your Home

Hi Dan,

Thank you for your lovely review. It’s fantastic to hear your first impressions of the sofa are so positive and that Craig and Mike provided such a friendly, flexible, and professional delivery experience. Their care, teamwork, and helpful product advice are all part of the Love Your Home white glove service. Enjoy your beautiful new sofa!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Amazing sofas and delivery by Mike and Aiden

Amazing sofas, we are really happy with them including the care taken with our custom fabric order. Really comfy sofas and excellent delivery service by Mike and Aiden.

April 14, 2026
Unprompted review
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Reply from Love Your Home

Hi Sam,

Thank you for your lovely review. It’s wonderful to hear you’re so pleased with your custom fabric sofas and that the quality and comfort have exceeded expectations. Mike and Aiden will be delighted to know their excellent delivery service helped complete such a positive experience. Enjoy your beautiful new sofas!

All the best,
Christos and the LYH team

Rated 4 out of 5 stars

Wonderful company and products

Our chairs were delayed by a month so one star removed but otherwise our experience was brilliant. The showroom at Wandsworth is beautiful, the staff there were super helpful (even gave us details of the fab company that laid their beautiful carpet!!). Our delivery guys - Marc and Phill - were so quick and efficient it’s like our chairs arrived by magic and now look like they’ve always been here. Highly recommend.

April 21, 2026
Unprompted review
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Reply from Love Your Home

Hello Claire,

Thank you for taking the time to share your honest feedback. It’s wonderful to hear that, despite the delay, your overall experience with Love Your Home was such a positive one! We always do our best to deliver within the promised timeframe, and we truly appreciate your understanding when unexpected delays occur.

Marc and Phill will be delighted to know their quick, efficient, and careful delivery made your chairs feel like they had always belonged in your home. We’re so pleased you enjoyed your visit at The Chapel showroom too. We’d love the opportunity to welcome you back and hopefully see those 5 stars in your next review!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great Service

Excellent delivery service. Prompt, polite and took all packaging away. Love the chair too!

April 21, 2026
Unprompted review
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Reply from Love Your Home

Hi Bryony,

Thank you for your lovely review. It’s great to hear you enjoyed both your new chair and the excellent delivery service. Prompt, polite, and hassle-free delivery is exactly what we aim for, and I’ll be sure to share your kind words with the team.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

A wonderful experience

I was buying for a slightly unique space and everybody at Love Your Home from beginning to end approached my choice and my purchase as if it was their problem to solve too. We sat together many times and to see whether we had thought of everything. When I had any doubts I was able to talk through it again which I really appreciated. The consistency of customer service continues all the way through to delivery, with Sophie making the process exciting and Craig and Connor delivering in such a professional and calm manner even when their journey had been awful that day. Love Your Home is a joyful experience and my sofa is beautiful.

April 14, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Laura,

Thank you for sharing such a wonderful review and five stars. It’s fantastic to hear the Love Your Home team supported you throughout your journey and helped find the perfect product for your unique space. Sophie, Craig, and Connor will be delighted to know their care, professionalism, and calm approach made such a positive impression. I'm so pleased you love your beautiful sofa and that your experience felt as special as the piece itself.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

I’m really pleased with this sofa

I’m really pleased with this sofa. It’s comfortable well-made and looks fantastic in the room. The whole process was smooth from start to finish and the delivery was excellent. Mike and Craig were friendly professional and handled everything with care ensuring the sofa was set up perfectly. Overall, it was a great service.

April 17, 2026
Unprompted review
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Reply from Love Your Home

Hi Dica,

Thank you for your lovely review. It’s wonderful to hear you’re so pleased with your new sofa and that the whole experience was smooth from start to finish. Mike and Craig will be delighted to know their friendly, professional, and careful delivery helped complete your purchase perfectly. Enjoy your beautiful new sofa!

Best wishes,
Christos and the LYH team

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