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Love Your Home Reviews 

2,024
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,024)

476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You

I took delivery of my new chairs and footstools jut over a week ago. The whole experience has been exceptional - from the help I received from the sales team at The Chapel, similarly from the Customer Services Team regarding the delivery and the lovely Marc and Phill who delivered my items with such care. I am delighted with the quality and comfort of the products. A big thank you to all the team and I will not hesitate to come back to select new furniture for my sitting room

April 29, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for taking the time to share such lovely feedback. It's wonderful to hear your experience with Love Your Home was exceptional from your visit to The Chapel through to delivery. Marc and Phill will be delighted to know their care and attention was appreciated, and it's fantastic to hear you’re so pleased with the quality and comfort of your new chairs and footstools. Looking forward to welcoming you back again when it’s time for your next sitting room addition.

Kind regards,
Christos and the LYH team

Rated 5 out of 5 stars

Marc & Phil were great

Marc & Phil were great, a really smooth no hassle delivery. Thank you so much.

May 7, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Amuthirth,

Thank you for your lovely review. It's great to hear Marc and Phil provided such a smooth and hassle free delivery experience. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

I love it

I bought an ex display item - 50% off !!
On the website I couldn’t see why the sofa had been reduced so much so asked for further information. I got a lovely speedy response from Gabriella including more photos.
A delivery date was arranged by telephone conversation with Sophie & a mutually convenient date was agreed. 4 days before the delivery date I was given a 2 hour window when delivery would happen.
The delivery guys Mark & Phill were great, I was contracted by telephone 30 minutes before with there ETA
Both were friendly, respectful, they worked great as a team. They also seemed proud to work for company and proud of sofas they delivery.
A really great service. Thank you
I also love the sofa, quality at a great price !

May 7, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Mark,

Thank you for taking the time to share such a detailed review. It's wonderful to hear your experience with Love Your Home was so positive from your first enquiry with Gabriella through to the delivery by Marc and Phill.

It's lovely to know the team kept you informed throughout and that Marc and Phill provided such a friendly, professional service while sharing their pride in the furniture they deliver.

Delighted to hear you love your sofa and that you found such a beautiful piece at a great value. Looking forward to welcoming you back again soon.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Fantastic Service

Visiting the showrooom was lovely and we had fabulous help and service from the team. The delivery team of Craig & Mike were also great - contacted us 20 minutes before arrival, friendly and gave our new sofa a steam before leaving. Would definitely buy another sofa from Love your home!

May 7, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Victoria,

Thank you for your lovely review. It's wonderful to hear your experience was so enjoyable from your showroom visit through to delivery. Craig and Mike will be delighted to hear their care and attention, including the final steam before leaving, was appreciated. Thank you for your kind recommendation, and looking forward to welcoming you back again soon.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Second Sofa delivered and set up by…

Second Sofa delivered and set up by Craig and Mike, very efficiently team work, and informative about how to care for the Sofa. The Sofa looks amazing, thank you Lover Your Home team @ The Barn Godalming x

May 6, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Kirsty,

Thank you for your lovely review and for choosing Love Your Home again! It's wonderful to hear your second sofa has been another great addition and that Craig and Mike provided such efficient and thoughtful delivery. They’ll be delighted to know their care and advice on sofa care was appreciated. Looking forward to welcoming you back again soon.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig + Mike were perfect and efficient…

Craig + Mike were perfect and efficient professionals. THANK YOU!

May 6, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Tan,

Thank you for your lovely review. It’s great to hear Craig and Mike provided such a professional and efficient service. I’ll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Beautiful sofa in a bespoke fabric

Beautiful sofa in a bespoke fabric. Excellent customer service and communication throughout and delivered by the lovely Craig and Mike, who were extremely helpful and courteous (and very lovely with our golden retriever).

May 6, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Nicole,

Thank you for your kind words. It’s wonderful to hear you’re delighted with your beautiful bespoke sofa and that the team provided such excellent service throughout. Craig and Mike will be delighted to know their helpful and courteous delivery, along with their kindness towards your golden retriever, was appreciated. Enjoy your new sofa!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

I love my new Odette Sofa

I love my new Odette Sofa. A new joyous centrepiece in our home. This is our 3rd Sofa from Love Your Hone and it’s a welcome new family member!
As always the quality is exceptional.
Buying it and getting it in the house were all seamless. Thank you .
(Martin and Dave the delivery team got it in safe and sound on time and with no issues)

May 1, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your lovely review and for choosing Love Your Home for the third time. It’s wonderful to hear your new Odette sofa has become such a special centrepiece in your home and that the quality continues to impress. Martin and Dave will be delighted to know they helped deliver your new family member safely and smoothly. Looking forward to welcoming you back again soon.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Marc & Phill were professional and…

Marc & Phill were professional and polite, called 15 mins before arriving. We’re very quick and efficient. They were nice to work around my baby. Lovely delivery experience!

May 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your lovely review. It's wonderful to hear Marc and Phill provided such a smooth and thoughtful delivery experience. Their care, efficiency, and kindness around your little one will mean a lot to hear. I'll be sure to share your kind words with them.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Great delivery

Great delivery. Many thanks to Marc and Phill. On time, friendly and efficient. Much appreciated.

May 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your lovely review. It's great to hear Marc and Phill provided such a punctual, friendly, and efficient delivery service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Friendly, comfortable, highly recommend

Friendly, efficient service. Sofa is well made and comfortable. Delivery was quick and both Craig and Mike were very professional delivering the sofa to our clients home.

May 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Harriet,

Thank you for your kind words. It's lovely to hear you’re pleased with the quality and comfort of the sofa, and that Craig and Mike provided such a professional and efficient delivery service. I'll be sure to share your feedback with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Lovely chair and excellent delivery

The chair we ordered is lovely and arrived quickly. The communication for delivery was impeccable. Craig and Mike called when they were 10 mins out and were incredibly friendly and helpful in setting it up where I would like it to be. They also explained how to care and maintain the chair. I couldn’t have asked for a better delivery. Thank you Craig and Mike and the team at Love your Home!

May 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Jen,

Thank you for taking the time to share your experience. It’s wonderful to hear you’re delighted with your new chair and that the delivery process was so seamless. Craig and Mike will be thrilled to know their care, helpful advice, and friendly service were appreciated. Thank you for your kind words, and enjoy your beautiful new piece.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent experience

Quality of sofa is excellent as was the delivery from Marc and Phill - polite and friendly, efficient, took time to explain warranty.

April 29, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your kind words. It’s lovely to hear you’re pleased with your sofa and that Marc and Phill provided such a professional and helpful delivery service. I’ll be sure to share your feedback with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Marc and Phill were great

Marc and Phill were great. Appreciated the call with confirmation of arrival time; brilliant in assembling the bed and even put our mattress on and bedside tables back without being asked. Brilliant service, thank you!

April 21, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your lovely review. It’s great to hear Marc and Phill provided such a thoughtful and efficient service, taking extra care to make sure everything was set up perfectly. I’ll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Thanks to Mike and Craig for delivering…

Thanks to Mike and Craig for delivering my 2-seater. Professional, courteous and friendly.

April 30, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Brenda,

Thank you for your kind words. It’s lovely to hear Mike and Craig provided such a professional, courteous, and friendly delivery service. I’ll be sure to share your feedback with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

The delivery team were excellent

The delivery team (Craig & Mike) were super. Rang to confirm the time and managed to get a beautiful sofa and sturdy sofa bed into our cottage carefully and with expertise - even challenged with a spiral staircase. They explained the care and throughout the delivery they were knowledgeable and helpful. Would definitely recommend Love your Home.

April 30, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Kate,

Thank you for taking the time to share your experience. It’s wonderful to hear Craig and Mike delivered your sofa and sofa bed with such care and expertise, even with the challenge of a spiral staircase. They’ll be delighted to know their knowledge, helpful advice, and friendly service made such a positive impression. Thank you for your kind recommendation.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

We bought another sofa from Love Your…

We bought our first sofa from Love Your Home approximately ten years ago, it looks as beautiful today as it did then. Today, we had another sofa and an armchair delivered.

Everything is so elegant and well made.

On top of that, the delivery went without a hitch, Craig and Mike were complete professionals, even offering fabric maintenance advice before they left!

April 30, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Basil,

Thank you for your lovely review and for choosing Love Your Home again after all these years. It’s wonderful to hear your first sofa is still looking as beautiful as the day it arrived, and that your new sofa and armchair have lived up to the same standard.

Craig and Mike will be delighted to know their professional delivery and fabric care advice were appreciated. Enjoy your beautiful new additions, and looking forward to welcoming you back again in the near future.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Great product and quick

Great product and quick, efficient and helpful delivery service

April 29, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Steven,

Thank you for your kind words. It’s lovely to hear you’re pleased with your new furniture and that the delivery service was quick, efficient, and helpful. Enjoy your new piece!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig & Mike

Craig & Mike, delivered our sofa and foot stool today, kept us constantly updated with arrival time even when stuck in traffic for 15 mins. Very knowledgeable, nice and polite a pleasure to deal with and an excellent finish to our purchase. Loved the fact you don’t have to wait in all day for a delivery, how refreshing! Love Your Home have been a great sofa company to deal with. Plus the sofa is beautiful.

April 29, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Natasha,

Thank you for taking the time to share your experience. It’s wonderful to hear Craig and Mike kept you informed every step of the way and provided such a knowledgeable, friendly, and professional delivery service.

Delighted to know you love your beautiful new sofa and footstool, and that the delivery was the perfect finishing touch. Thank you for your kind recommendation, and looking forward to welcoming you back again soon.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great service from start to finish

Staff at the Barn on my first visit were really helpful and the follow up opportunity to purchase my ideal sofa bed and footstool at the warehouse sale was such great fortune!
Marc and Phill have just delivered my furniture and were as thoughtful, careful and efficient as you could hope for.

April 29, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Kate,

Thank you for taking the time to share your experience. It’s wonderful to hear your visit to The Barn and the follow up opportunity to visit the warehouse sale helped you find your perfect sofa bed and footstool. Marc and Phill will be delighted to know their thoughtful, careful, and efficient delivery made the final step just as enjoyable. Enjoy your beautiful new furniture!

Best wishes,
Christos and the LYH team

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