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loveelectric Reviews 

939
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful and guiding them patiently through every step of selecting and ordering their new electric vehicles. Consumers also deeply appreciate the fast delivery service alongside clear, consistent communication from the very beginning until the car arrives safely at their home. However, some reviewers were not happy with delivery scheduling, pointing out long unexpected delays and estimated dates that kept being pushed back. A few people mentioned encountering frustrating experiences due to communication issues and feeling disappointed with the overall service provided during their lease.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally knowledgeable,... See more

Service

Consumers find service to be positive, highlighting a smooth, seamless transaction and excellent support from... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more

Company replied

Rated 5 out of 5 stars

I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more

Company replied

Rated 5 out of 5 stars

really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more

Company replied

Rated 5 out of 5 stars

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Auto Broker
  4. Car Finance and Loan Company
  5. Car Leasing Service
  6. Electric Motor Store
  7. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

939 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(939)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round service

Easy changeover, contact with email or calls clear, great service

April 27, 2026
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Reply from loveelectric

Thank you for the 5* review, Rob.

We’re very pleased you found the changeover process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Excellent Service

I found the whole experience of finding a car with Love Electric incredibly easy. The account manager spoke with me and ran through all my questions and from the time of the application to delivery of the vehicle was only 9 days! The customer service throughout was exceptional and seamless.

April 27, 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

First EV was a pleasure with LoveElectric

First time getting an EV so had lots of questions and the team were brilliant, especially Rachel. They were speedy in responses and kept me up to date once I'd made my choice and ordered. Definitely recommend

April 17, 2026
Unprompted review
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Reply from loveelectric

Thank you so much for taking the time to leave us this review, Nathan.

It's always wonderful to hear when a member of our team has made a real difference to someone's experience. We'll be sure to pass your kind words on to Rachel - feedback like this really does mean a lot.

Enjoy every mile in your new EV, and welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Fantastic experience with Love Electric

Fantastic experience with Love Electric

I had a great experience with Love Electric from start to finish. The process was straightforward, communication was clear, and everything was handled professionally. The team made it easy to understand my options and kept things moving smoothly throughout.

I’m really pleased with the service and would happily recommend Love Electric to anyone considering an electric vehicle through salary sacrifice or a similar scheme. A reliable, helpful, and hassle-free experience. Five stars.

April 23, 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Great experience!

I had a fantastic experience with Love Electric from start to finish. The service was smooth and efficient. Communication throughout the whole process was clear, and reassuring, which made everything feel easy.

Also the gentleman who delivered the car, they were extremely helpful, friendly, and took the time to explain everything I needed to know.

I would absolutely recommend Love Electric to anyone looking for a reliable and well-organised service.

April 23, 2026
Unprompted review
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Reply from loveelectric

Positive reviews like yours really make the difference, Ryan.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Amy was fantastic

Amy was fantastic. She was knowledgeable and supportive and talked me through the process. Amy took time to help me and managed to secure me a shorter lead time than expected. I really appreciate all your help.

April 23, 2026
Unprompted review
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Reply from loveelectric

Thank you so much for taking the time to leave us this review, Katie.
It's always wonderful to hear when a member of our team has made a real difference to someone's experience. We'll be sure to pass your kind words on to Amy - feedback like this really does mean a lot.
Enjoy every mile in your new EV, and welcome to the all-electric motoring club.
~ the loveelectric team

Rated 5 out of 5 stars

Really easy and efficient service

Really easy and efficient service. Highly recommend,

April 22, 2026
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Reply from loveelectric

Thank you for the 5* review, Julia.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

From start to finish all information…

From start to finish all information was clear. Got a reloved car from them and it was in perfect condition for a used car.

April 21, 2026
Unprompted review
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Reply from loveelectric

Thanks for taking the time to share your experience of loveelectric with others, Jonathan.

We introduced used EVs as a way of making an electric car affordable for anyone. From Tesla to MG, opting for a reloved car gets you the most for your money, so we’re pleased you’ve made the most of it!

Thanks for choosing us - welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Great experience with Love Electric

Great experience with Love Electric – the whole process was smooth, clear, and easy to follow.
The team were helpful and kept me updated, and the car arrived exactly as described.
Only minor delays in communication at times, but overall I’d definitely recommend them.

April 20, 2026
Unprompted review
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Reply from loveelectric

Positive reviews like yours really make the difference, Farman.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

It was so easy and simple to order and…

It was so easy and simple to order and get the car delivered home. Very seemless.

April 13, 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Vinay.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 4 out of 5 stars

Very good communication and staff are…

Very good communication and staff are very helpful in explaining the whole procedure. Would definitely recommend the purchasing a car through this route. We only gave 4 stars as they were overly optimistic on the delivery date. We were given estimated delivery dates that kept being put back and back, this may have been a miscommunication with the main dealer but wasn't very helpful for us!

April 14, 2026
Unprompted review
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Reply from loveelectric

Thank you for the positive review, Annie.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

All very straight forward

All very straight forward, good communications and vehicle delivered very quickly after order was placed

Vehicle spec and condition is outstanding

April 14, 2026
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Reply from loveelectric

Positive reviews like yours really make the difference, Nigel.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Great website for perusing the vehicles…

Great website for perusing the vehicles available and support from agent to get more specific details once you have focused in on a car. Good communication once committed to a car re delivery date / installation date etc.

April 15, 2026
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review, Carl.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 5 out of 5 stars

Amy has been amazing

Amy has been amazing, I was worrying about getting my new car sorted and ordered and she reassured me every step of the way xx

April 14, 2026
Unprompted review
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Reply from loveelectric

Thank you so much for taking the time to leave us this review, Rebecca.

It's always wonderful to hear when a member of our team has made a real difference to someone's experience. We'll be sure to pass your kind words on to Amy - feedback like this really does mean a lot.

Enjoy every mile in your new EV, and welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Friendly & Professional

Amy was extremely efficient and helpful. She answered all of my questions, was friendly and ensured I had all the information I needed to locate the ideal car for my needs. I highly recommend Amy and Love Electric.

April 8, 2026
Unprompted review
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Reply from loveelectric

Thank you so much for taking the time to leave us this review, Craig.

It's always wonderful to hear when a member of our team has made a real difference to someone's experience. We'll be sure to pass your kind words on to Amy - feedback like this really does mean a lot.

Enjoy every mile in your new EV, and welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

The Best Electric Car Provider bar none

The process from application to delivery could not have been smoother. I was constantly kept informed of the progress of my order and had regular updates from Freya on when to expect the car to be delivered. Delivery was pre arranged and I received a call to give me a definite time slot. Once I received the car I was given a tour of the vehicle and controls and the courier didn't leave until I had exhausted all my questions. Great service, great experience and I have finally found my car provider, I shan't be going anywhere else.

April 8, 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Martin!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 3 out of 5 stars

Sticky

Generally good service and regular updates, my only complaint is the car arrived with marks on the window where something had been stuck to it. Attention to detail in the respect would have been appreciated.

April 3, 2026
Rated 5 out of 5 stars

I had a great experience with Loveelectric

I had a great experience with Loveelectric during my journey of deciding what EV car to select to delivery of my new car. The team were big help in my decision making process due to there great knowledge on EV cars and what best car would suit my requirements.

April 2, 2026
Unprompted review
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Reply from loveelectric

Thank you so much for taking the time to leave us this review, Andrew.

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team.

Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.

~ the loveelectric team

Rated 5 out of 5 stars

Amy Yates was very helpful

Amy Yates could not have been more helpful when I had queries about getting a car through the salary sacrifice scheme. She was flexible on timing, and highly responsive to follow up queries, she did everything she said she would, when she said she would do it.

March 31, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you so much for taking the time to leave us this review.

It's always wonderful to hear when a member of our team has made a real difference to someone's experience. We'll be sure to pass your kind words on to Amy - feedback like this really does mean a lot.

Enjoy every mile in your new EV, and welcome to the all-electric motoring club.

~ the loveelectric team

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