Love Exclusive Photography Reviews 

68
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Love exclusive photography gave me a large choice of images but a lot of them were included in the package despite her various expressions being 'off' and not good. We picked one where her dance... See more

Rated 3 out of 5 stars

Really expensive for the quality and the purchase. We bought the download of all photos and two extras only because it was his first photo session. £65 with a discount! Photos not centred, some in lan... See more

Rated 5 out of 5 stars

Nursery photoshoot Nov 24. Amazing shots of our little one that we will treasure forever. Really fast turnaround of one week to get image previews to us and packages very reasonably priced. Ordered th... See more

Rated 4 out of 5 stars

My kid has been getting picture taken with them for the past 4 years in the nursery. Honestly the quality is really hit and miss. Sometimes I order, sometimes I just can’t. My kid is wearing a hoodie,... See more

Company details

  1. Media & Publishing

Written by the company

Love Exclusive Photography is a photographic company that offer a professional service in Nursery Photography across the United Kingdom. We provide a high standard of photography with a unique approach where children are instantly made to feel at ease which helps us capture a wide range of stunning pictures. Our bespoke methods make sure parents are provided with a beautiful variety of images to choose from and with our affordable prices, choosing your order could not be more satisfying. ​ We love being able to make a difference and being different is something that makes us stand out from the rest!!"


Contact info

3.6

Average

TrustScore 3.5 out of 5

68 reviews

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No recent history of asking for reviews

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3.6

All reviews

(68)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team, wonderful images

We met the wonderful team today who made us very relaxed. Enjoyable experience. Will definitely be recommending to family, friends and colleagues. Thank you from H&R.

November 3, 2023
Unprompted review
Rated 3 out of 5 stars

Graduation photos and incorrect payment charges added

We had graduation photos done of our little boys, via the nursery. We ordered our prints paid and noticed there was an additional charge on. We contacted love exclusive about this and they told us it was a late payment charge despite us ordering a few days after recieveing the proof photos to order and we'll before the cut off date, so I appealed this with them they said we had been incorrectly charged and it would be refunded and asked for our details to refund the amount. However they have not responded to any of our messages and that was 6 weeks ago and still no refund for a. Charge that was incorrectly added and entirely there fault!

June 10, 2023
Unprompted review
Love Exclusive Photography logo

Reply from Love Exclusive Photography

Hello Lisa, please can you email natalia@loveexclusive.com with your details for the £5 refund. I do always refund and we would never offer to refund a late fee charge and not honor it. We are extremely busy and if your email was in a thread it could of been missed i do apologise. Also please can you email me yoru messages you sent 6 weeks ago that were missed we have put on our autmoated reply if your inquiry is not answered to email back again marked urgent in subject header so we can reply as soon as we see the email. Our only advertised email address is info@loveexclusivephotography.com
Please send me your details and it shall be refunded. We hope you love your photos and sorry again the late fees have to be removed manually and some nurseries we have done multiple shoots throuhout the year so the fee must of been left on in error its absolutely not done purposefully as we are always wanting to please our parents and have good reviews but we have been alot more busy and in demand this year more than expected but we will make sure we have a few extra staff on our team to handle the admin to ensure our standards remain to the leval of excellence that we aim to deliver.

Rated 2 out of 5 stars

Ok photos

Ok photos. Trying to order, impossible! (Still don't know what I will actually receive). Very expensive! Having to pay to deliver to nursery is just extortionate! If it wasn't my little 1s last photos at nursery I really wouldn't have bothered.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding

Isabel was amazing with all the children! She captured so many amazing shots of the children, I am sure the parent's will all love!

I can't recommend these guys enough! I have recommended them to all 27 nurseries in my cluster!

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful photographs

Beautiful photographs. Really high quality images. They are going to make great Christmas presents for relatives. I had an issue with my order but as soon as it was brought to their attention it was resolved and I am very satisfied with the way it was handled. I can't thank you enough. Looking forward to the next time you are at her nursery. Highly recommended.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Natalia was excellent with my child engaging with him really well to produce anazing photographs would highly recommend Love Exclusive for your little ones pictures.

May 17, 2021
Rated 5 out of 5 stars

Amazing photoshoot

Amazing photoshoot, photographer ensured that the children were relaxed and enjoying the session. The photographs are wonderful and really cathc the personality of my little boy. Would highly recommend Love exclusive!

May 17, 2021
Rated 5 out of 5 stars

Always providing fantastic photographs

Always providing fantastic photographs.
I have bought 7 different Love a Lot packages over the years, of my two children while at nursery. I am extremely happy with every package I have received, and cannot wait to receive the package I have just ordered.
Excellent pictures at a great price. I would highly recommend Love Exclusive Photography to my family and friends.

May 3, 2021
Rated 1 out of 5 stars

Unable to access order

I ordered 3 digital images back in November 2020 and waited for an email with the images.

After not receiving anything I searched my junk mail in December and I found an email with a link to access the images. However on trying to activate the link a message stated it had expired.

I emailed Love Exclusive Photography back in December to ask if I could be sent an active link to access my images. However, I have had no response from you until now, when I received an email to rate your service.

Due to my experience and the fact I still can’t access the photos of my daughter (which had been purchased as part of a Christmas present for her grandparents who haven’t been able to see her since the lockdown started in March 2020) I’m afraid I can only rate your service as very poor.

I would be very grateful if you could respond to my email and send an active link so that I can access the images I have paid for. Thank you

February 8, 2021
Rated 5 out of 5 stars

Very pleased with the quality of images…

Very pleased with the quality of images of my daughter’s nursery pictures, they have made great presents and when I had an issue to change an image I had selected it was resolved immediately. I would highly recommend.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service all round. Thanks

Excellent service from the team at Love Exclusive Photography. The photos which were produced for us were so professional and of great quality. Would highly recommend others to us. The level of after-care service was great and got a quick response in dealing with a problem retrieving previous photos purchased. Well done to Love Exclusive Photography.

October 16, 2020
Unprompted review

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