Love For Art Reviews 64

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’d wish to be able to give 0 stars! They have not delivered my package that was supposed to arrive by 15.12.2024 and told me to handle it with the shipping company. Since that wasn’t possible they t... See more

Rated 1 out of 5 stars

Ordered 2 items and after a week sent an email asking when they would ship. Got an automate response saying they would refer it to customer service. Another few days, another email and another BS sa... See more

Rated 5 out of 5 stars

I had heard about it through word-of-mouth and decided to check it out, and I’m so glad I did. The shop is beautifully curated, with gifts ranging from trendy accessories to unique kitchen gadgets. D... See more

Rated 3 out of 5 stars

Actually not a scam, at least not to me. I got two emails about the package being delayed, they never did answer when i sent emails to them but i did get the package after a little over 1 month... See more

Company details

  1. Gift Shop

Written by the company

Unique finds for reading and book lovers!


Contact info

1.8

Poor

TrustScore 2 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Quality and Service

Ordered a custom book embosser for my library, and I was thrilled with the quality. The details on the embosser are crisp and precise, exactly what I wanted. Shipping was faster than expected. Highly recommend!

March 8, 2024
Rated 1 out of 5 stars

34 days and still waiting

They advertise 1-3 day shipping. Well, I ordered over a month ago and still no sign. Tracking shows the embosser comes from China amd takes days to even clear customs. They are FLAT OUT LYING about their order fulfillment. Their customer service is terrible. It takes two or three attempts to get them to respond. They said with high demand, it would take an additional 4-5 to ship (again, it's been a month). They told me that they did not have visibility on my exact order either. They hide comments on their IG posts so we can't provide feedback publicly. So disappointing.

March 15, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Adam,

Thank you for reaching out to us regarding the delay in receiving your order. We understand your concerns and apologize for any inconvenience you have experienced. Due to high demand and unforeseen circumstances, there have been delays in processing and shipping orders. We assure you that we are actively working to expedite the fulfillment process and get your order to you as soon as possible. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please don't hesitate to contact us.

Sincerely,
Love For Art

Rated 1 out of 5 stars

Ordered book embossed

Ordered book embossed
Have not received and no longer getting responses

February 22, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Ella-jo,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Check your order #. 12345?

Same as everyone. Purchased for valentines, late email, blah blah same bs! Now march 8th, now no emails, no shipping. One thing I noticed after I’d waited was my order number was a generic 12345… I got worried then and there!

March 8, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Cody,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Been a month and haven’t received item

Ordered on February 7th, promised 5-6 delivery. Ordered a book embosser

It’s now March 5th, 2024. After back and forth with a copy and paste from “Sophie” for weeks finally got a tracking #. Tracker number only says it was entered by carrier item never got tracked.

Update: 3/12 package is still in transit, never received yet. Been over a month since ordering

Edit2: 3/16 recieved 6 weeks later. Product is as described but clearly just a drop shipped item. The 2 5-star reviews on this website are fake as well. If you look at the accounts they’re brand new. Most likely from the supplier.

DONT TRUST THIS PRODUCT OR WEBSITE.

February 5, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Gavin,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Scam of a company

Scam of a company! Do not order from these scoundrels. Ordered 3 weeks ago, ask where the item is and they say they will make sure the order gets ‘processed’ this week and will reach me in 1-2 weeks later. You can tell they are shifty by how often they change their stories.

March 4, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Tara,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

This is a scam

This is a scam. I ordered over 2 months ago and it has not shipped - I get these weird automated fake emails when I ask for updates and they certainly never plan on sending it.

March 4, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Holly,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

If I could give negative 5 stars I…

If I could give negative 5 stars I would. After an original quote date of 5-7 day of shipping, 2 weeks went by with absolutely no update. It took me reaching out to ask what was going on for them to give the generic “due to an unexpected amount of orders we have been delayed”. Then another 3 weeks go by and it has finally arrived. Only to find out that they put my name on it instead of the way i ordered it. Absolutely terrible company. Save yourself the headache and embarrassment and don’t order from this place.

March 1, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Nick,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Same as everyone else

Same as everyone else.
Saw a great product for good price, ordered and looks like they are scamming.
Trying to get as much money as possible and then roll before the charge backs come.
Charge back asap.
BBB and FTC complaint filed too.

February 2, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Ben,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Scam! Report Report Report

Hello. I have also been scammed, but luckily. I have connections. Report them to reportfraud.ftc.gov and they are now being investigated, I also reported them to the better business bureau, and contact your bank about the fraud/scam. Luckily I used a credit card so it wasn’t my money, but good to know they’re being investigated because they refuse to give a refund just “delay” after “delay” . Such a scam.

February 10, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Heather,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Another customer scammed

Another customer scammed. My experience is the exact same as the others. Report them to Shopify. Notify your credit card company. They even hid comments on their Instagram ads.

February 8, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear MT,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

100% a scam

100% a scam. RUN do not walk away from this company. Ordered a book embosser for my wife for valentines day in early February and we are now 4 weeks later and nothing. Got an email from "Sophie" about a delay 10 days after I purchased and that it would ship in 5-8 days. It's been 19 days now and nothing. Totally garbage company.

February 29, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Michael,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Waiting...but

Oh no!! They got me too! Dang it. Im getting the same messages that people are saying here. Ugh!!

February 10, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Valued Customer,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Scam!

coming up on a month now,
order still hasn't shipped... its seem we all got scammed the same way..

February 26, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Raymond,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

This is 100% a scam company

This is 100% a scam company. Now that I've looked at their Terms of Service, it's just a bad copy paste job, and includes none of the pertinent information to identify the company. I've demanded a refund, and threatened a report to US Consumer Services. Probably won't do anything, but evil people like this shouldn't get away with it.

February 27, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Jeffery,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

I also believe this to be a scam

I also believe this to be a scam. I have received delay emails. Almost after a month nothing has shipped. I have investigated. They have a Ft Myers address as 5510 Spectra Circle. Which is a roofing company.

February 9, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Neil,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

SCAM

Ordered book stamp never received. Tried contacting multiple times everytime responded shipping delays of 5-8 days. It’s been a month since they said 5 days still no update. Reported by multiple people with same problem

February 6, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear David,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.

Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.

We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Warm regards,
Love For Art

Rated 1 out of 5 stars

Update to this order! - I place an order almost 2 1/2 weeks ago for…

I place an order almost 2 1/2 weeks ago for two book stamps, but nothing has arrived. I have been getting responses to my emails from "Sophie" telling me it is coming, but I'm guessing it's only a delay tactic to help minimize the negative reviews and keep stealing money. 😡

Update for my review. I have gotten a response to every email and I received one on the 11th that said my order has shipped! 🤞Once it arrives I will try to edit this again with an update as to the quality of the custom book page emboss.

February 9, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Hello David,

We apologize for the delay in receiving your book embosser. Your frustration is completely valid, and we understand the importance of timely deliveries. Rest assured, we are actively working to resolve this issue and expedite the shipment of your order. Sophie's updates are genuine, and we appreciate your patience during this unforeseen delay. You'll receive a confirmation email with tracking details as soon as it is shipped. If you have any further concerns, please reach out to us directly at support@loveforart.shop. Thank you for bringing this to our attention, and we appreciate your continued patience.

Best,
Love For Art

Rated 1 out of 5 stars

SCAM DO NOT BUY FROM THEM…

This is a scam has been several weeks after purchase and haven't received a single response on the progress of the order. Having read other reviews I'm confident I won't be getting my money back or the product I ordered. Hope no one else falls for this.
For those affected already make sure you notify Shopify that the merchant is breaking terms of service so this scam site can be shut down.

February 8, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Hello Arden,

We apologize for the delay in receiving your book embosser. Your frustration is completely valid, and we understand the importance of timely deliveries. Rest assured, we are actively working to resolve this issue and expedite the shipment of your order. Sophie's updates are genuine, and we appreciate your patience during this unforeseen delay. You'll receive a confirmation email with tracking details as soon as it is shipped. If you have any further concerns, please reach out to us directly at support@loveforart.shop. Thank you for bringing this to our attention, and we appreciate your continued patience.

Best,
Love For Art

Rated 1 out of 5 stars

No delivery, no response to emails to their help inbox, attempting to keep 90% of my payment

I ordered the book embosser at the beginning of the month, thinking they might abide by their claim of shipping within 1-3 days. After over a week I contacted them via the email they provided in the order confirmation (loveforart.help) and requested that the order be cancelled. I sent several additional emails upon not hearing anything back, and finally poured through their website to find their support request page, which I used to once again request a refund.
I first received a reply (using a misspelled name) saying my order would ship out within 1-2 weeks (over a month after the order was placed). When I reiterated that I had requested to cancel my order, they sent an apologetic response saying they would be willing to refund me $5 (out of the purchase price of $52 with shipping). I ordered a different custom embosser from amazon which I received in 8 days as expected. Avoid this seller

February 22, 2024
Unprompted review
Love For Art logo

Reply from Love For Art

Dear Greg,

We sincerely apologize for the frustrating experience you've had with your order. It's disheartening to hear that we fell short of meeting your expectations, and we understand your disappointment. Your feedback is invaluable, and we genuinely appreciate you bringing these issues to our attention.

We acknowledge the delay and the confusion in communication regarding your cancellation request. This is certainly not the level of service we aim to provide. We are committed to addressing this promptly.

If you have any further concerns or if there's anything more we can do to assist you, please reach out to us directly at support@loveforart.shop.

Thank you for your understanding, and we apologize for any frustration we may have caused.

Best,
Love For Art

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look