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Rated 1 out of 5 stars

I was so happy with the mini love free kids box but unfortunately out of curiosity I read the ingredients of the gnaw hot chocolate spoon that was in there and it does say may contain gluten. As for m... See more

Company replied

Rated 5 out of 5 stars

Amazing, varied food! My girlfriend is over the moon every time a new box arrives each month. As someone who has no dietary restrictions (other that being optionally veggie), I always feel guilty t... See more

Company replied

Rated 5 out of 5 stars

Fantastic selection of snacks/ mixes for pizza bases, pancakes, pasta etc. I’ve been getting the boxes for about 6 months now and I’ve found some great new products that I’d definitely buy in the futu... See more

Company replied

Rated 5 out of 5 stars

We get a dairy & gluten free box every month, much better value than going around the health food shops for inspiration and full of wonderful surprises. We are on a budget but this is an essential ho... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

We are a small family run Gluten Free Business! Discover a whole new world of Gluten Free with us. Each month you will receive a surprise selection box of 12+ goodies ranging from sweet/savoury snacks, baking/cooking ingredients, condiments and drinks. Your box will always be worth more than what you pay- saving you money as you discover. Dairy, Oat and Nut Free options available.


Contact info

3.9

Great

TrustScore 4 out of 5

151 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Good variety of products in a box

Good variety of products in a box, a mix from cereal bars, nuts, pasta, cooking ingredients, drinks and savoury snacks. I enjoy the surprise month-to-month! Not 5 stars as sometimes had a brand repeat two months in a row, but overall very happy.

March 1, 2023
Rated 5 out of 5 stars

Bought for my newly diagnosed…

Bought for my newly diagnosed granddaughter who can’t eat wheat or gf oats - this has helped her to realise that there is a good range of foods out there that she can eat. She totally loves the monthly boxes.

March 1, 2023
Rated 3 out of 5 stars

There are too many sweet snacks

There are too many sweet snacks. I would prefer more savoury snacks and more substantial food items

March 1, 2023
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Reply from Love Free From

Thank you for your feedback. The boxes do change monthly so there will be a different variety or products and brands each month :)

Rated 1 out of 5 stars

I didn’t think anything in the box was…

I didn’t think anything in the box was applicable to being gluten free. Protein shakes, orange juice and Keto balls isn’t something I was looking for but gluten free products. I thought it was super expensive for what I got that wasn’t even food, I even got a bendy straw!

March 1, 2023
Love Free From logo

Reply from Love Free From

Hi Marie,
Thank you for your honest feedback.

We are very sorry to hear that you are disappointed.

As we are a discovery box, we aim to help our subscribers discover new free from brands, not just products. So sometimes, although the product you have may be easily found, the brand is new to you so you can then discover their other products and try them out using the discount code provided.

As coeliacs ourselves, we try to support other coeliacs in regard to living a healthy gluten free life and supporting their body and diet, hence the supplements and protein.

The value of this box was worth over £36 (not including the extra costs you would have to pay for individual delivery and the effort you’d have to go through). It will all change month by month, however, the value will always be more than what you pay, always saving you money.

The straw was a gift from us, we like to put a little extra something in the box each month. This does not contribute to the value of the box, it is extra.

We hope that we can welcome you back soon.

Rated 5 out of 5 stars

Good service

This is a very useful service for trying different products which are gluten free. They inform you each month when the payment is to be taken and also when the box of goodies will arrive.

March 1, 2023
Rated 4 out of 5 stars

I love trying new things

I love trying new things and it's been so helpful to have little snacks to have in my bag for work!
Not everything I would choose again (would help to review each item but guess this would be too much!), however I still love the whole thing.

March 1, 2023
Rated 1 out of 5 stars

Box half full of stuff that would have been gluten free anyway

I was so disappointed by the contents of my first box... I thought that the whole idea was to try new gluten free products, yet the box was half full of a combination of cookie cutters, a big of crackers that can easily be found and bought from the supermarket if even wanted then a number of items that would be gluten free anyway including coffee, dried fruit and tomato chutney.

December 12, 2022
Unprompted review
Love Free From logo

Reply from Love Free From

Hi Mike,

Thank you for your feedback.

As we are a discovery box, we aim to help our subscribers discover new free from brands, not just products. So sometimes, although the product you have may be easily found, the brand is new to you so you can then discover their other products and try them out using the discount code provided.

The cookie cutters were a gift from us, we like to put a little extra something in the box each month. This does not contribute to the value of the box, it is extra.

Rated 3 out of 5 stars

First box - amazing, second not so much

My first box was amazing! Plenty of items to make yummy GF meals, along with snacks. The second box contents was a bit more disappointing with lots of protein bars which do not taste nice! And probiotic drinks. Also on my second box it included a pack of prawn crackers, once the box arrived the packet was open with all the contents of the prawn crackers crushed and all over the inside of the box. Therefore i was unable to taste them, I emailed customer services who said they would send one out right away. After 3 weeks i still haven’t received them. I’m just now waion my 3rd box to decide i will be continuing with this.

November 3, 2022
Love Free From logo

Reply from Love Free From

Hi Sash,
Thank you for your review and feedback, I will pass this onto the team.

As it is a discovery box, the products will always vary each month and there may be items that you don't enjoy as much but you might discover different flavours/products that the brand does that you do enjoy. You can then try these with the discount in your box!
The reason for the probiotic drinks is because as coeliacs, or those with gluten and food intolerances and allergies, it is very important to look after our gut and digestive system; so our boxes also help you to keep your body healthy while avoiding gluten.
We had sent out a replacement pack to you, however sometimes deliveries do go missing, and as we were unaware that you hadn't received them we could not rectify this. We have now sent out a further replacement as per our email, however due to the Royal Mail strikes there may be delays.

We hope you enjoy your December Winter Special box :)

Rated 1 out of 5 stars

Not received my order

November 30, 2022
Love Free From logo

Reply from Love Free From

Hi Louise,
I can see that you ordered your box after the cut off date for Novembers box, this means you’ll be receiving our December winter special box which will be dispatched by the 15th of December and with you shortly after. This is all stated in the product description, on the header of the website and on our ‘find out more’ page. We hope you like your box 😊

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