Lovelei Reviews 147

Such amazing quality and very nicely presented highly recommend 💗smashing it lovely’s!!

Absolutely in love with them 🥰 so comfy so soft and so wearable will be getting more highly recommend ❤️

The Cotton Candy pajamas I received from Lovelie are the softest, most comfortable pajamas I now own! Such great quality. Absolutely love the personalisation and the service I received from them.

The most gorgeous and best quality Pyjamas ever! The customer care is the best I’ve received and quick delivery. Will be ordering more.

I recently ordered some personalised robes for myself and my bridesmaids to wear on the morning of my wedding. The personalisation is spot on and the robes are a fab colour! Everything arrived with plenty of time too. When I had an enquiry, the Lovelei team were quick to respond. Thank you so much!

Amazing customer service from this company. I messaged them on insta in a panic for a last minute order the week before my wedding and they were so incredibly helpful with telling me what was in stock, sending me photos for colour comparisons etc and dispatching it the same day so it arrived the next working day. They looked fab while we were getting ready and great quality and value!

Fantastic customer service would 100% recommend. The robes are gorgeous and really good quality. I can’t wait to wear them on my wedding day. Thank you LoveLei xx

WORST. EXPERIENCE. EVER
Was sending emails asking for a general update on a order for my wedding. They said on social media they emailed me back. Even though I checked all through my junk folder etc and no email. When asking for a screenshot of their email- they sent me a made up email and said they would refund instead of actually sending out my items.
All seems a scam to me.
My advice is do not buy from here- go to a reputable company especially for a wedding

Thank you so much for my lovely dressing gowns for my daughters wedding they are just perfect and the quality of the dressing gowns are really good. The ladies where also very accommodating in having the dressing gowns sent to me sooner that the original delivery date. I would definitely recommend Lovelei brilliant service

Worst shop ever! Please don’t order there!
I ordered TWO MONTH before my wedding after I asked the shop if my order will arrive in time and they agreed. I ordered two Pyjamas for me and my maid of honor and after two weeks of silence I wrote again an Mail to ask when the order will arrive. Than they told me that it’s not possible to get them in cotton and if it’s ok if they could send me the PJ’s in Satin. I accepted this offer because they told me that they can send them very quickly in Satin and that they will definitely arrive in time. After again some weeks of silence and no arriving order I wrote them again and they told me they where sorry but they can’t deliver it because they are waiting for an order! I am very disappointed from this shop because if they had told me in the beginning that it’s not possible to send me the PJ’s in time I would have had the chance to order somewhere else! A couple of days before my wedding they let me down and that is not fair! I didn’t get my refund yet and they didn’t even made an offer to make compensations!
I am working as an Wedding Planner and I will never ever recommend this shop again because they let me down on my own wedding!
Please order not from this shop!

I absolutely love my pj’s , can’t thank you enough for your amazing service and quality.

I placed an order with this company on 20th April 2021 - I quickly sent an email straight after to check if my robe and pyjamas would arrive before 8th May 2021. I was advise they "would definitely be with you in time".

Fast forward to 30th April (today) - I received a notification from DPD that my Lovelei order would be delivered today. However instead, I received an email from Lovelei at 14:23 today - that they do not have the robe I ordered.

I asked for a full refund, which I had to follow up because initially the only refunded me on the robe and not the pyjamas and postage too. To top it all off, I have just gone onto their website and the robe in question, is in stock in the size and colour I ordered. No explanation so far - one very disappointed and frustrated bride!!

Ordered my robes over a year in advance for my wedding because when I saw them on instagram, I knew they were exactly what I was looking for. I was keeping an eye on them on the website and then they disappeared! I contacted customer services and they were able to source me what I was looking for, which was really appreciated. They did take a bit of time to arrive, but I wasn't in a rush for them anyway. The robes were really beautiful for the morning of our wedding and they look gorgeous in the pics. Thank you, Lovelei! :) x

Lovely robes, good quality & such pretty colours. They are exactly what I wanted and I can’t wait to give them to my bridesmaids & mum on my wedding morning!

amazing!! no words can express how great this brand is. Leaves me speechless!!

I absolutely love my personalised robe it’s so comfy and flattering and is lighter than normal robes which means you can wear it anytime!

I received a gorgeous personalised pair of pjs from this company and the quality is exceptional. Comfy and the fit is perfect- highly recommend!