The company was going bankrupt, they deliberately took my order on April 12, 2021 knowing full well that they would never send it to me. I hope that legal proceedings will be launched against the owne... See more
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Appalling - taking orders; people’s money and not fulfilling them or responding to emails. Absolute thieves. Website since gone offline, clearly unable to fulfil orders but still taking them before co... See more
Reading the others I’m also of the feeling these guys have gone out of business. I ordered some strip led lighting and most of the order arrived fine back in early Feb. A single item was missing and... See more
Ordered cables for sensio lighting (which aren't bulky or heavy). Cost of cables fine, thought postage was a bit expensive at £6. Order supposed to be immediate despatch if in stock, 7 days if not. My... See more
Company details
Contact info
Unit 3, Harley Court, Sopwith Close, TS183TT, Stockton-on-Tees
- 01642 671725
- sales@lovelights.co.uk
- lovelights.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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can't think of one
very pleased with the floor lamp, goes well with the décor. quality very good nice and sturdy and the packaging was very good, item very well protected.
overall view: would willingly do business with supplier again.
Very happy with the service I received.
The lights I ordered arrived very quickly and was happy with them.
great company .low prices for the very good products and on time .
great company
Great service
Web site easy to use. Service second to none very prompt delivery of goods. The led draw lights I purchased were ok but not brilliant only has 4 led lights so not overtly bright. Is ok for draw but would not recommend for under cupboard.
Great products great delivery very happy with the price and service
Would recommend to anyone
Poor returns policy
Returns policy is unnecessarily restrictive. Returns have to be received with 7 days otherwise 20% deducted from the cost of the light. If longer then it is a 'management decision' as to whether a refund will be granted. What? Forget it. Not ordering from here again, you buy same light from another company with with more generous customer service.

Reply from LoveLights
Excellent customer service, speedy delivery, great prices
Fantastic customer service - helpful, patient, courteous. Great prices too and free next day delivery.
Product exactly as described, good value, free quick delivery.
Solved a long term problem at the right price with fast response.
Will use again and recommend to others.
Very straightforward transaction
Order placed on-line and delivered promptly.
Top class service
This is the second time I have used love lights and would definately use them again, I live local and my orders have been personally delivered to my door in super fast time, thank you Lynsey for excellent service and gorgeous lights.
Excellent service
I was very pleased with the service I received from LoveLights. The items I ordered were well priced, arrived quickly and were well packaged. I had a question afterwards which was answered promptly. If I need similar items in the future I will definitely buy from them.
superb service with quality goods
We had some under cabinet lights but not enough transformers to operate them. Lovelights had the solution. They had a transformer of the correct voltage (24VDC) which they delivered super quick and good quality too. This is a site I will visit again.
Loved Love Lights
Lights were out of stock when I ordered but when I phoned a very helpful lady told me they would be in the next day and would go on overnight carrier. True her word they arrived next day. Saved me £20.00 on the lights buying from Love Lights. Great company I would use again. Ann
They did exactly what they said on their tin!
I was recommended to talk to LoveLights by the manufacturer Sensio as I was looking for some lights for our wardrobes. Website was easy to use ( although it wasn't obviously clear how long delivery would take from the website ordering process - one phone-call to them resolved my query on this immediately however ).
Order arrived well packaged and everything present and correct.
Communication with Lovelights for any queries was vey prompt and well handled - many thanks to Lynsey who assisted me.
Definitely happy to recommend!
Excellent company, kept us informed, delivered on time and very good quality lights.
We would certainly use Love Lights again. We are very pleased with quality of the under cabinet lights we ordered. We were kept informed of delivery progress and the parcel arrived on time and well wrapped. Thank you.
Great selection of lights. Fantastic service.
Extremely helpful and knowledgable staff offering a fantastic range of lights. Items received on next day delivery and very happy with our purchase.
Would recommend.
great fast service
First class service good description of product highly recommended.
right product for right price, however delivery took a bit longer than I was led to believe.
Right product for right price, however took a bit longer than i was led to believe. About a week longer.
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