LoveLights Reviews 

286
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The company was going bankrupt, they deliberately took my order on April 12, 2021 knowing full well that they would never send it to me. I hope that legal proceedings will be launched against the owne... See more

Rated 1 out of 5 stars

Appalling - taking orders; people’s money and not fulfilling them or responding to emails. Absolute thieves. Website since gone offline, clearly unable to fulfil orders but still taking them before co... See more

Rated 1 out of 5 stars

Reading the others I’m also of the feeling these guys have gone out of business. I ordered some strip led lighting and most of the order arrived fine back in early Feb. A single item was missing and... See more

Rated 2 out of 5 stars

Ordered cables for sensio lighting (which aren't bulky or heavy). Cost of cables fine, thought postage was a bit expensive at £6. Order supposed to be immediate despatch if in stock, 7 days if not. My... See more

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1.3

Bad

TrustScore 1.5 out of 5

286 reviews

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1.3

All reviews

(286)

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Rated 5 out of 5 stars

Lovelights shine

Hello you reading this review about Lovelights. I have had a great experience with this online company and would not hesitate in recommending them to you. From ordering to receiving my lights their customer service has been exemplary.

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

Rapid service and very good at fixing any issue

Ordered six lights that were very unusual and I could not find elsewhere. They arrived very quickly. Unfortunately one had a slight manufacturering fault. I emailed lovelights and they got me a replacement in the blink of an eye.
I lot of firms are good at taking orders and sending goods out, but I judge a firm by the ability to fix things and lovelights get 10 out of 10 for this.
They are now on my favourites list and would recommen

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

So easy

Intended to order lights on line, but I needed some technical advice. I spoke to Lynsey who was able to answer my queries - she also took my order on the phone. The lights arrived a couple of days later. There's nothing else to say except helpful people and prompt service.

October 11, 2014
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Very helpful advice over phone with fast and accurate delivery at a good price - who could ask for anything more?

October 8, 2014
Unprompted review
Rated 5 out of 5 stars

An Enlightening Experience Rarely Eclipsed

Found LoveLights online. I was looking for a specific style of under cupboard lighting for our new kitchen and was amazed by the apparent unlimited selection of all different types of lights available.
I didn't make an order straight away because I had several questions that had to be answered first. So, I contacted LoveLights the next day and found them (actually, a her - Lynsdey) to be very informative in response to my queries. She actually found a better deal for what I wanted than I had pre-priced the evening before - brilliant. Ordered over the telephone on a Friday and received my lights the following Tuesday. I had the lights installed Tuesday evening. I did require an extension cable due to the positioning of a group of three lights, so I had to place a subsequent order for it but that also arrived within a couple of days.
Wife is well pleased !

Geoff Baldwin

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Delighted with the price, the product & the service

I already have one of these lamps in my spare bedroom & wanted 2 more for my bedroom. The price was significantly less than anyone else was offering & when I phoned with a query about the product the lady I spoke to was extremely helpful. Delivery was quick & the goods were well packed. I'm delighted

September 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

We needed these lights in a hurry. We rang them and they sent the same day for next day delivery. Very competitive prices, excellent service.

September 16, 2014
Unprompted review
Rated 5 out of 5 stars

sparkling performance

what a wonderful lady, I didn't have a clue what I was ordering, I told her what I needed and she sorted everything out for me. it all arrived next day and it was everything the electricians needed to finish the job.

September 13, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Overall quality of service was very good. Website easy to navigate, products easily found and ordering process quick. Delivery service very prompt.

September 10, 2014
Unprompted review
Rated 5 out of 5 stars

LoveLights - why not?

Fast delivery, transaction smooth and easy, lights packed securely, fabulous lights at a bargain price that look four times more expensive, easy to fit, no hesitation in using again and would recommend highly,

September 3, 2014
Unprompted review
Rated 2 out of 5 stars

Terrible returns policy

Overall the service was good, however the fact that I will be returning the item so have to pay £5 for the item to be delivered to me and a subsequent £13 to have the item returned as the colour appeared differently online to how it actually was is terrible, in comparison to many similar on-line shops which pay for delivery and supply a return label in case the item is incorrect which in this case it was. As a result I would not use or recommend this site to friends or family.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Light fitting arrived the same day as the email saying it had been despatched.

August 22, 2014
Unprompted review
Rated 4 out of 5 stars

Perfect lights for the kitchen

The old GX53 led lamps for our kitchen fittings are no longer available, so it was good to find an alternative, and with true warm white colouring.
Arrived in good time, and working perfectly. I hope they last longer than the original led lamps which fell far short of the promised 30000 hours.

August 15, 2014
Unprompted review

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