LoveLights Reviews 

286
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The company was going bankrupt, they deliberately took my order on April 12, 2021 knowing full well that they would never send it to me. I hope that legal proceedings will be launched against the owne... See more

Rated 1 out of 5 stars

Appalling - taking orders; people’s money and not fulfilling them or responding to emails. Absolute thieves. Website since gone offline, clearly unable to fulfil orders but still taking them before co... See more

Rated 1 out of 5 stars

Reading the others I’m also of the feeling these guys have gone out of business. I ordered some strip led lighting and most of the order arrived fine back in early Feb. A single item was missing and... See more

Rated 2 out of 5 stars

Ordered cables for sensio lighting (which aren't bulky or heavy). Cost of cables fine, thought postage was a bit expensive at £6. Order supposed to be immediate despatch if in stock, 7 days if not. My... See more

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1.3

Bad

TrustScore 1.5 out of 5

286 reviews

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1.3

All reviews

(286)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Easy to find desired item on website and good communication regarding order and delivery. Item received next day.

March 10, 2015
Unprompted review
Rated 5 out of 5 stars

Stunning Lamp and great service!

I am 100% delighted with my purchase. Buying off the internet is never easy but the description for my chosen lamp was both detailed and accurate. Would highly recommend Lovelights to anyone. Great service and very classy product. I am so happy with my lamp.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

LED Cable - brilliant service

All I need was a tiny cable to connect an LED light to a driver. The lady I spoke to was really knowledgeable and knew straight away the part I required.
Very efficient, friendly service!

February 13, 2015
Unprompted review
Rated 5 out of 5 stars

Very impressive service

Super efficient delivery, lights came day after I ordered them and slight issue was sorted equally as efficiently.

February 12, 2015
Unprompted review
Rated 5 out of 5 stars

Ranger floor and table lamps in 'antique brass'

Dealing with LoveLights was straightforward and uncomplicated. They notified me that one item was not in stock and gave me the option to receive separately or wait until both could be delivered. I opted for the former. Both items were well-packaged and delivered without damage. As for the quality or design of products, this is subjective, but these lamps are exactly what I wanted for reading purposes, plus I wanted a 'traditional look', hence going for this design with the 'antique brass' finish. I would recommend both LoveLights and these lamps.

February 12, 2015
Unprompted review
Rated 5 out of 5 stars

LoveLights

Good all-round service. Excellent communication. Friendly staff. Recommended.

February 8, 2015
Unprompted review
Rated 3 out of 5 stars

Slow delivery

Good product, well priced, but had to wait longer than expected for delivery.

February 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and best price.

We ordered 3 light fittings as they were the cheapest deal we found on the net. We thought there was also a 10 percent discount but the voucher advertiser had it wrong. One of the fittings was the wrong colour but it was changed without question and the incorrect one collected. When the correct one arrived there was a flaw in one of the crystal shades. Again this was replaced without question. My emails were responded to quickly, professionally and politely and I have no hesitation in recommending this company for price and customer service. We had seen the fittings in a local shop but as we did not "take" to the owner we decided not to buy there, regardless of price! We will order from Lovelights again.

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Happy with the service provided

Wanted to buy LED light fittings for my kitchen and needed some advise on specification prior to purchase. The sales team where very helpful choosing the correct transformer for the light. Made the purchase and the items arrived quickly and were correct.

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Broken shade replaced immediately!

Good choice of products, quick delivery. But glass shade broken as it was poorly packed. Lovelights was an intermediary, package came direct from manufacturer. Lovelights however dealt with the breakage, replacement - without needing to send the other back - was within two days. Excellent service, helpful staff at Lovelights.

January 26, 2015
Unprompted review

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