The company was going bankrupt, they deliberately took my order on April 12, 2021 knowing full well that they would never send it to me. I hope that legal proceedings will be launched against the owne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Appalling - taking orders; people’s money and not fulfilling them or responding to emails. Absolute thieves. Website since gone offline, clearly unable to fulfil orders but still taking them before co... See more
Reading the others I’m also of the feeling these guys have gone out of business. I ordered some strip led lighting and most of the order arrived fine back in early Feb. A single item was missing and... See more
Ordered cables for sensio lighting (which aren't bulky or heavy). Cost of cables fine, thought postage was a bit expensive at £6. Order supposed to be immediate despatch if in stock, 7 days if not. My... See more
Company details
Contact info
Unit 3, Harley Court, Sopwith Close, TS183TT, Stockton-on-Tees
- 01642 671725
- sales@lovelights.co.uk
- lovelights.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Easy to find desired item on website and good communication regarding order and delivery. Item received next day.
totally excellent
Really quick delivery not greedy with the length of cable well worth the money
Under cabinet light and sensor
Great and does just as I had hoped. Easy to install and easy to sue.
Thanks
Stunning Lamp and great service!
I am 100% delighted with my purchase. Buying off the internet is never easy but the description for my chosen lamp was both detailed and accurate. Would highly recommend Lovelights to anyone. Great service and very classy product. I am so happy with my lamp.
Excellent, speedy service......very good customer service
Having found lovelivhts on the Internet I was very impressed with the help and guidance given. The shelved arrived within two days, were extremely well packaged and exactly what we were hoping for. Thank you.
Purchase of Lights
Very good service, quick delivery and good price
Fast service and delivery. Would definitely use again!
Really fast service, excellent quality product. Highly recommend.
LED Cable - brilliant service
All I need was a tiny cable to connect an LED light to a driver. The lady I spoke to was really knowledgeable and knew straight away the part I required.
Very efficient, friendly service!
Very impressive service
Super efficient delivery, lights came day after I ordered them and slight issue was sorted equally as efficiently.
Ranger floor and table lamps in 'antique brass'
Dealing with LoveLights was straightforward and uncomplicated. They notified me that one item was not in stock and gave me the option to receive separately or wait until both could be delivered. I opted for the former. Both items were well-packaged and delivered without damage. As for the quality or design of products, this is subjective, but these lamps are exactly what I wanted for reading purposes, plus I wanted a 'traditional look', hence going for this design with the 'antique brass' finish. I would recommend both LoveLights and these lamps.
LoveLights
Good all-round service. Excellent communication. Friendly staff. Recommended.
Slow delivery
Good product, well priced, but had to wait longer than expected for delivery.
Did not match product description and photo
I ordered two glass based table lamps. They were described as purple. The photograph on love lights website showed them as dark purple. When they arrived they were bright fuchsia pink.
Excellent customer service and best price.
We ordered 3 light fittings as they were the cheapest deal we found on the net. We thought there was also a 10 percent discount but the voucher advertiser had it wrong. One of the fittings was the wrong colour but it was changed without question and the incorrect one collected. When the correct one arrived there was a flaw in one of the crystal shades. Again this was replaced without question. My emails were responded to quickly, professionally and politely and I have no hesitation in recommending this company for price and customer service. We had seen the fittings in a local shop but as we did not "take" to the owner we decided not to buy there, regardless of price! We will order from Lovelights again.
Happy with the service provided
Wanted to buy LED light fittings for my kitchen and needed some advise on specification prior to purchase. The sales team where very helpful choosing the correct transformer for the light. Made the purchase and the items arrived quickly and were correct.
Broken shade replaced immediately!
Good choice of products, quick delivery. But glass shade broken as it was poorly packed. Lovelights was an intermediary, package came direct from manufacturer. Lovelights however dealt with the breakage, replacement - without needing to send the other back - was within two days. Excellent service, helpful staff at Lovelights.
Prompt and effecient
Product arrived well packaged and within a few days of ordering. Exactly what I needed and easy to fit.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








