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Lovely Meds Reviews 671

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers had a great experience with this company. Many customers are very satisfied with the service, finding the ordering process easy and the overall experience efficient. The delivery service is consistently praised for its speed and timeliness, with products arriving quickly and as described. Reviewers also appreciate the responsiveness and helpfulness of customer support, noting fast response times and informative assistance. However, some people were dissatisfied with the product, reporting that it did not work as expected or was not what they ordered. There were also occasional issues with customer service, including delays in medication delivery and difficulties with order management or dosage changes.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many praising the helpfulness, quick... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, highlighting... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medication arrived pretty quickly which was nice. I just started week 9 on the meds and I've lost 8 pounds so I'm happy about that. I wish there were more detailed instructions, however, such as w... See more

Company replied

Rated 4 out of 5 stars

Your questions regarding issues with my health seem appropriate in terms of any risk involved by taking these medications. I appreciate that you wanted a valid verification such as my driver's license... See more

Company replied

Rated 4 out of 5 stars

I've lost 15lbs using other GPLs but that was within 4 months. I've lost 20lbs within 3 months using Lovely. Although LovelyMeds is a little more expensive, it works faster. Especially if you exercis... See more

Company replied

Rated 4 out of 5 stars

My meds were sent to me on a timely manner. Happy with the way they control my appetite. Looking forward to reaching my weight goal. Meds are very reasonably affordable. Happy so far.


Company details

About Lovely Meds

Written by the company

At Lovely Meds, we believe getting the right care shouldn't feel complicated, intimidating, or out of reach.

We connect everyday people with clinically tested weight management treatments including Wegovy®, Ozempic®, Mounjaro®, and compounded GLP-1 options through a simple online process that takes just minutes. No long waits, no awkward appointments, no judgment.

Here's how it works: complete a quick online health form, get reviewed by a licensed medical professional, and receive your treatment delivered discreetly to your door. That's it.

Trusted by thousands of customers across the USA, we're committed to making your wellness journey feel supported every step of the way — from your first question to your first delivery and beyond.

Your goals. Your pace. Your control.

Get started today, check your eligibility here.

Written by the company

About Lovely Meds
At Lovely Meds, we believe good healthcare shouldn't be complicated. We offer clinically tested treatments for weight loss, hormones, and hair loss reviewed by licensed clinicians and delivered discreetly to your door. Simple, private, and built around you.
Lose weight on your terms with treatments that actually work
From Wegovy® and Ozempic® to compounded GLP-1s, a licensed clinician reviews your case and your treatment ships discreetly to your door. No waiting rooms, no one-size-fits-all plans.
Feel like yourself again: balanced, energised, and in control
Low energy, mood shifts and reduced drive are often your hormones, not your age. We prescribe injectable testosterone, tablets, gels, and more, tailored to you by a licensed clinician.
Stop losing ground — and start getting it back
Prescription treatments including minoxidil, finasteride, and advanced multi-ingredient formulas reviewed by a clinician and delivered discreetly, no awkward conversation needed.

Contact info

Promotion box for Lovely Meds

Your journey starts here

Browse prescription treatments for weight, hormones, hair, and more.

3.8

Great

TrustScore 4 out of 5

671 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

You gave me the medication I needed to…

You gave me the medication I needed to lose weight and you had it pre-loaded in this Ridge that was very handy

November 6, 2025
Lovely Meds logo

Reply from Lovely Meds

Hi Rick

Thank you for your feedback! We’re glad to hear you received the medication you needed and that the pre-loaded Ridge made things convenient for you. We’re always happy to make the process as easy as possible and appreciate you choosing us.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

They keep increasing the price

They keep increasing the price. There are other places out there that will charge you the same price no matter your dosage, go to them.

November 6, 2025
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Reply from Lovely Meds

Hi Sarah,

Thank you for sharing your feedback. We understand how changes in pricing can be concerning. Medication costs can vary based on dosage and other factors, and we always aim to provide competitive pricing and options that work for our customers. Your input is important, and we’ll continue looking for ways to improve the experience.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

The website is not user friendly

The website is not user friendly. I was viewing what a product was and suddenly received an email that the product was being prepared for shipping. I immediately emailed and said I did not want the product. I had already been charged. I was told there would be a $25 restocking fee. Two months later I was charged $40 for an unknown reason with still no refund. After over two and a half months I was only refunded $149 out of the $249 I was charged. Somehow the restocking fee went from $25 to $100.
This all took many emails and months.
Very disappointed!!!
I do not recommend this company and am very sorry I used them!

November 6, 2025
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Reply from Lovely Meds

Hi Deborah,

Thank you for sharing your experience. We understand that this situation was disappointing and appreciate the details you provided. It seems there were a few challenges with the ordering process, billing, and communication.

Some orders may include admin fees if canceled after processing begins, and we aim to make these policies clear. We’d like to review your account to ensure everything is fully resolved. Your feedback is important, and we’re committed to improving the experience for all our customers.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Medication was delivered ontime and…

Medication was delivered ontime and well packaged .

November 6, 2025
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Reply from Lovely Meds

Hi Lesley

Thank you for your feedback! We’re glad to hear your medication arrived on time and in good condition. We appreciate you choosing us and are always here if you need anything.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

The experience was good but wasn’t told…

The experience was good but wasn’t told they were upping medication and the charged an extra 85$ so priced me wright out at $420 I think it was . Medication was good and arrived on time.

November 6, 2025
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Reply from Lovely Meds

Hi Yvette

We appreciate you taking the time to leave a review.

We’re glad to hear your medication arrived on time and met your needs. We understand that unexpected changes in pricing can be frustrating. Some medication adjustments can affect the cost, and we always aim to communicate these updates clearly.

One of our support team members will be reaching out to review your order or clarify any charges.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

I always call Dan and he always takes…

I always call Dan and he always takes good care of me. Dan genuinely cares about his customers

November 6, 2025
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Reply from Lovely Meds

Hi Lorie,

Thank you for sharing your experience! We’re thrilled to hear that he has been so helpful and attentive. Our team truly values every customer, and it’s wonderful to know that his care has made a positive difference for you.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Do not use this company

The absolute worse company ever. Physician never responds to any emails or messages sent to them. Very difficult time getting in touch with customer service. Took money out of my account 3 different times. I was told someone would get back to me to help me get a refund and never did. Instructions on how to take the medication was conflicting. I would not recommend.

November 6, 2025
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Reply from Lovely Meds

Hi Kelly,

Thank you for taking the time to leave a review.

We understand how frustrating this experience must have been. It sounds like there were multiple issues with communication, billing, and instructions, and we take these concerns seriously.

Some medications have specific instructions, and we always aim to provide clear guidance, so we regret that your experience was confusing. Our support team has reached out so we can review your account, address the billing issue, clarify any instructions

Your feedback is important, and we’re committed to improving so this doesn’t happen again.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

Purchased one one 209.00 tirzepatide… Bait and Switch

Purchased one one 209.00 tirzepatide special that was to come from BPI Labs and it came from Greenwich pharmacy I call customer service and they said only 6 and 12 week plans come from BPI but they can change My plan from one month to multi weeks to get BPI Bait and switch was not happy Never Again

November 6, 2025
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Reply from Lovely Meds

Hi Ron,

Thank you for taking the time to leave a review.

We understand how important it is to receive your medication exactly as expected. Some medications are fulfilled through different pharmacies depending on the plan or order, which can sometimes cause unexpected changes. We understand how frustrating this can be and appreciate your feedback.

We truly appreciate your feedback and will use it to improve our processes. Our support team would be happy to discuss your options and help ensure future orders meet your preferences.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Great customer service, and punctual

Easy to navigate with website easy delivery and timely

November 6, 2025
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Reply from Lovely Meds

Hi Alice

Thank you for your taking the time to leave a review. We’re happy to hear that you found the website easy to navigate and that your delivery arrived on time. We appreciate you choosing us and are always here to assist you.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

No renewal notice, and unable to cancel prior to it being shipped

I wasn’t planning to renew and I didn’t get a notification that my subscription was about to renew. I only got an email after it had already been shipped. It would’ve been nice to be notified that my renewal was coming out

November 6, 2025
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Reply from Lovely Meds

Hi Zak

Thank you for bringing this to our attention, and I’m truly sorry for the frustration this caused. We understand how important it is to receive clear reminders before a renewal, and we never want you to feel caught off guard.

Our system does send out renewal notifications in advance, so if you didn’t receive one, we’d really like to look into that and make sure it doesn’t happen again. Our support team will be reaching out to assist with your order, and ensure your preferences are fully updated moving forward.

We appreciate your feedback and the opportunity to make things right.

Daniel
Lovely Meds

Rated 5 out of 5 stars

Fast service and good prices

I’ve had no issues getting prescription for the GLP1 medicine I am using. I had stopped losing on my current dose so the doctor upped my dose to see if that works. I’ve had no issues with this company and their cost is reasonable. I would recommend using them

November 6, 2025
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Reply from Lovely Meds

Hi Jeannette

Thank you so much for sharing your experience! We’re really glad to hear that you’ve had a smooth process getting your GLP-1 prescription and that the dose adjustment was handled quickly by the medical team. It’s wonderful to know you find our service reliable and cost-effective.

We truly appreciate your recommendation and your trust in us. If you ever need anything or have questions along the way, we’re always here to help.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

First prescription was combined with…

First prescription was combined with B12. The renewal randomly did not include.

November 5, 2025
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Reply from Lovely Meds

Hi Dawn,

Thank you for taking the time to leave a review.

We’re so sorry this happened and truly apologize for the mix-up with your renewal. This isn’t the experience we want for our patients. A member of our team will be reaching out to you shortly to review your order and make sure everything is corrected right away. Thank you for bringing this to our attention.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Fast response no waiting and order was…

Fast response no waiting and order was delivered in 2 days every single time love this company

November 5, 2025
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Reply from Lovely Meds

Hi Zainab

Thank you so much for your wonderful review!

We're thrilled to hear that you've had such a smooth and consistent experience with us — fast delivery and reliable service are exactly what we aim for. We truly appreciate your trust and loyalty.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Just haven’t had any problems to speak…

Just haven’t had any problems to speak of

November 8, 2025
Unprompted review
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Reply from Lovely Meds

Hi David,

Thanks for taking the time to leave a review.

We are happy that you've encountered no problems and we hope we can continue providing an excellent service for you.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

GREAT PRODUCT-GREAT SERVICE

I have nothing but good things to say. GREAT PRODUCT-GREAT SERVICE!

November 8, 2025
Unprompted review
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Reply from Lovely Meds

Hi Zack,

Thanks for taking the time to leave a review.

We are happy that you enjoyed our product and everything has been going well for you.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Process was easy

Process was easy, there were checks and balances. Product arrived as promised and works great.

September 24, 2025
Unprompted review
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Reply from Lovely Meds

Hi Brfla,

Thank you so much for your wonderful review! We’re thrilled to hear that you found the process easy and appreciated our care in ensuring everything went smoothly. We’re also delighted that your order arrived as promised and is working great for you. Your satisfaction means the world to us!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Although there was a glitch

Although there was a glitch, customer service immediately took over and resolved it. Everyone can make a mistake, I judge a company by how they respond and fix it.

October 22, 2025
Unprompted review
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Reply from Lovely Meds

Hi Dennis,

Thank you so much for your kind and understanding review! We truly appreciate your patience and perspective — you’re absolutely right that mistakes can happen, and we always strive to make things right as quickly as possible.

It’s wonderful to hear that our team was able to resolve the issue promptly and that you felt supported throughout the process. Your trust means a lot to us.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

Bait and switch…..Great value at first everything was…

Great value at first everything was easy but then prices raised 300%

September 26, 2025
Unprompted review
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Reply from Lovely Meds

Hi Vanessa,

Thank you so much for sharing your feedback — and I sincerely apologize for any confusion or frustration caused by the recent pricing changes. We completely understand how important affordability and transparency are, and we truly appreciate you bringing this to our attention.

One of our team members will be reaching out shortly to gather a bit more information and help sort this out for you. We want to make sure you feel fully supported and confident in your experience with us.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Amazing services!

Amazing service! And Tirzepatide working so good! I’m so happy! Lost 40 lbs for past two months! Thank you Lovely Meds for helping me! 🥰🙏

November 6, 2025
Unprompted review
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Reply from Lovely Meds

Hi Svitlana,

Thank you so much for sharing your amazing results! We’re thrilled to hear that Tirzepatide is working so well for you and that you’ve had such great success. Congratulations on your progress, and we’re honored to support you on your journey!

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Lovely Meds makes it easy to…

Lovely Meds makes it easy for me to understand the directions that go with the medicine.

November 6, 2025
Unprompted review
Lovely Meds logo

Reply from Lovely Meds

HI Ann,

Thank you for your kind words! We’re so glad to hear that our instructions make your treatment easy to follow. Supporting our patients every step of the way is very important to us!

Daniel
Lovely Meds Team

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