Lovelypod Reviews 

238
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more

Rated 4 out of 5 stars

Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more

Rated 1 out of 5 stars

Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more

Rated 1 out of 5 stars

Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more

Company details

Written by the company

Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy


Contact info

2.0

Poor

TrustScore 2 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(238)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Not worth the price

Their website misrepresents the products they sell. I got a cheap-looking piece of acrylic for $30 which is absolutely absurd. Lesson learned to not buy from a sketchy no-name website.

December 31, 2022
Lovelypod logo

Reply from Lovelypod

We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 5 out of 5 stars

Great product

Great product. Would definitely buy from this company again!!!!

January 1, 2023
Lovelypod logo

Reply from Lovelypod

Hi Ron Flango,
Thank you so much for the compliment
Nothing is greater than hearing that you love the item.
It's our pleasure to serve you.
And it's a big encouragement for us to improve our service.
Hope to see you come back to our store soon

Rated 1 out of 5 stars

Communication is awful

Communication is awful. I still haven't received an email letting me know why my package isn't on the way. I'll never purchase from this company again.

December 19, 2022
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Reply from Lovelypod

Hi Rosendo Alaniz,
We are so sorry for this problem. We have contacted you and we see that your order has arrived. Can you please help us check the mail through: contact@lovelypod.com.
Hope to hear from you soon

Rated 5 out of 5 stars

Great Quality T Shirts

Shipped on time, and arrived in great shape. Very good quality T shirt and excellent, thick printing on the shirt! Would definitely buy from them again.

December 26, 2022
Lovelypod logo

Reply from Lovelypod

Hi,
Thank you so much for the compliment
Nothing is greater than hearing that you love the item.
It's our pleasure to serve you.
And it's a big encouragement for us to improve our service.
Hope to see you come back to our store soon

Rated 5 out of 5 stars

Canvas for Xmas

On time and just what I was wanting

December 21, 2022
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Reply from Lovelypod

Thank you so much!!!! Nothing better than hearing these words. We hope we can serve you better in the future
Wish you the best!

Rated 1 out of 5 stars

Order has not arrived after a month and a half

Ordered a memorial hoodie for Christmas. Order was placed the beginning of November. It is now the end of December, and the item hasn't shown up. Sent an email two weeks before Christmas, and got a genetic email saying my purchase was on its way. Order is still not here. Once more emailed the company, and nobody will reply or even give me a tracking number. If it doesn't arrive after New Years, I want to cancel the order, and get a refund. Also ad Saya reliable shipping, which was false advertised. I won't be buying from this company anymore.

December 29, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Mary Campbell,
We're sorry about your bad buying experience. In the end of the year and in Holidays the carrier unit was beind delayed for a large number of the orders, so the item did not deliver as the time that you expected. Moreover, as the shirts are printed in 3D, it will take time to deliver. We hope that you can undersrand for us.
Thank you so much

Rated 1 out of 5 stars

Very poor quality items - do not purchase from Lovelypod

I purchased a law enforcement Christmas ornament with a very deceptive photo (the ornament appeared to be a 3D replica of a tactical vest & gunbelt). I got a cheaply made piece of acrylic with a photo (blurry at best) in the acrylic. I also ordered a keychain that was also horrible quality. I spent over $40 on these two items that are NOT even worth $2. DO NOT ORDER FROM THIS COMPANY!!

December 5, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Kris Repp,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 5 out of 5 stars

I’m satisfied!

I recently bought a slims Irish pub billiards shirt for my APA team and the quality is amazing on the shirt. I had the shirt custom made and this company responded to all my needs very promptly and swiftly. Their customer service is great and I had no problems.
I highly recommend this company if you want personalization and a reliable company that will make sure they get the job done but also meet your expectations.
I’ll definitely buy more customized items from this company again!

December 15, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Kevin Beard Jr.,
Thank you so much for shopping with us
We hope we can serve you better in the future
Thank you so much

Rated 1 out of 5 stars

Product does not match appearance or description

The item I ordered was described as "Personalized Basenji sleeping in a tiny cup." I was expecting to receive a three-dimensional cup but instead got a sticker image of a dog applied to a piece of acrylic. This company needs to be honest in representing its products to the public. Very disappointed and will not order from them again.

November 28, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Kay Whipple,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 1 out of 5 stars

Buyer beware - not as it appears

The ornament that I ordered was not 3D. They have false advertising for what they actually produce and their customer service is horrible.

December 5, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Katherine Showalter,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS VENDOR!

I wish I had looked at reviews before ordering. I am very disappointed with their product. It is false advertising and a ripoff! Looks nothing like their ad. Looks more like a plastic gift tag. And there isn't much I can do. DO NOT ORDER THEIR PRODUCTS!

November 26, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 1 out of 5 stars

Purchased a Sleeping Angel Acrylic Dog…

Purchased a Sleeping Angel Acrylic Dog Keychain. Picture of the product shows a 3D dog. Looks beautiful. The product they send you is a flat piece of plastic with a dogs picture printed on the back and roughly sawed out. Can't return because they claim it was made exclusively for me. Do not buy.. A piece of junk. Misleading advertising.. A real ripoff!!!! Wish i could rate lower. I stand dy this review. They deceive you with their product pictures.They said they refunded me but never did. They lie about everything. Don't trust them..

November 17, 2022
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Reply from Lovelypod

Hi David Haendel,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem. Please help us contact through this email: contact@lovelypod.com

Rated 1 out of 5 stars

Still waiting for a Christmas ornament…

Still waiting for a Christmas ornament which is supposed to be gift for my grandson. Very dsisappointd.

November 16, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Carol Todd,
We are so sorry about this problem.
Can you please give us email or the name was placed this ornament so we can check it for you and give you the proper solution about this problem.
Hope to hear from you soon
Thank you so much

Rated 1 out of 5 stars

I should have checked the other ratings…

I should have checked the other ratings about this vendor because I, too, have been scammed by Lovelypod. I paid $19 plus shipping for what I thought was a little angel dog Xmas ornament. They said the ornament was acrylic, so I thought it was a figurine - not a cheaply-made plastic piece of trash. I will be filing complaints with anyone who has oversight of these vendors. I find out that Lovelypod is not accredited with the BBB - gave them a D+ rating. I want my credit card credited for the cost of the item. Obviously, I can't recoup the cost of postage. I will not stop until I get my money back!

November 16, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website.

Rated 2 out of 5 stars

More like gift tags than nice ornaments

Ther ornaments did not meet my expectation. An image enclosed in a flat acrylic finish is not worth $22!
They actually look more like gift tags. Wa test to hive these as gifts- but they’re too skimpy.

November 29, 2022
Lovelypod logo

Reply from Lovelypod

Hi Yolanda Mihic,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website.

Rated 1 out of 5 stars

I ordered the personalized Tri Glide…

I ordered the personalized Tri Glide ornament. It is not at all what I expected when I saw it in the catalogue. The catalogue does not contain a picture of what you actually get. It is not 4 x4 inches and it is not cut so that the acrylic doesn't show around the picture. The size is including the round top is 3.5 x 2.75 inches. I am very unhappy with this purchase. I feel this is false advertising and I would like to be reimbursed. I sent this note to customer support at Lovelypod and received an email back from Judge me. I do not wish to join judge me just to leave a review and it looks like one cannot do that unless they join. I regret ever buying anything from Lovelypod and never will again.
update- I have received several unsatisfactory emails from Lovelypod customer service explaining why their product is not as it should be but not offering me an option to send it back or get reimbursed. I wish I had known about all of the reviews for the ornaments before I had purchased from them.

November 28, 2022
Unprompted review
Lovelypod logo

Reply from Lovelypod

Hi Gloria,
We're sorry about your bad buying experience. We have contacted you in the email about this problem. Can you please check the mail,s o we can solve this problem and explain this situation for you.
Hope to hear from you soon. Thank you

Rated 5 out of 5 stars

Easy to order

Easy to order. Great quality

November 15, 2022
Lovelypod logo

Reply from Lovelypod

Hi Florence Lee,
Thank you so much for the compliment
Nothing is greater than hearing that you love the item.
It's our pleasure to serve you.
And it's a big encouragement for us to improve our service.
Hope to see you come back to our store soon

Rated 1 out of 5 stars

Lovelypod/gearhumans and other aliases

Lovelypod, aka gearhumans and a slew of other sites lies about its address and changes its name as it continues to run deceptive practices. The addresses listed are related to Wyoming and Indiana scam addresses.

UPDATE: PayPal is reviewing the company, LovelyPod, for fraud.

November 6, 2022
Lovelypod logo

Reply from Lovelypod

Hi,
We truly apologize for the bad experience that you had. We are not scammer. Please notice that we are not Gearhumans. After check the tracking, we see that the item was delivered in or at the mailbox at 2:00 pm on November 10, 2022 in SAINT JOHNS, FL 32259. We hope that you received the item. And if you have any problems, please feel free to contact us at contact@lovelypod.com
Thank you so much

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