Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more
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See what reviewers are saying
Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more
Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more
Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more
Company details
Written by the company
Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy
Contact info
Lovelypod, 7800 Records Street Indianapolis, IN 46226, United States
- contact@lovelypod.com
- lovelypod.com
2.0
Poor
238 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Product arrived and it was dirty
Product arrived and it was dirty. Submitted a request for someone to contact me and never received a response for the gift purchased
March 29, 2022
Grandma shirt and sweatshirt
I love my T-shirt grandma's garden and my sweatshirt with Snowman. They fit as expected and the colors are like the Pictures. The delivery took a little longer than expected but that was fine.
March 12, 2022
I love the concept
I love the concept, I love the shirt. The ONLY issue is that Buppy looks like Buddy. It is very hard to distinguish the p vs d. 😢 I would be lying if I didn't share my disappointment but I do love your products.
March 10, 2022
Items are very late getting to me
Items are very late getting to me. No live person to talk to. Can’t even track my packages after two weeks!!
March 3, 2022
Reply from Lovelypod
Hello
We are really sorry that you have had such a bad experience. We understand that you are frustrated and would love to help make it up for you. During the high season of the year, orders are going out by a large volume and mistakes are more likely to happen. We are doing our best to make it right for lovely customers like you.
Thank you for being patient. Lots of love - Lovelypod
Cute Gift
This insulated cup is really cute! I got it for my cat sitter for National Professional Pet Sitter’s Week. I hope she loves it!
March 2, 2022
I love my t-shirt from Lovelypod
I love my t-shirt from Lovelypod. It fits great and the design is bright and beautiful.
February 18, 2022
Absolutely Love my new tumbler Thank…
Absolutely Love my new tumbler Thank you very much.!!!
February 11, 2022
My order came in a timely fashion and I…
My order came in a timely fashion and I am very pleased with the three shirts I ordered! I have had many compliments on my new t shirt!
February 10, 2022
I absolutely love it!!!
February 6, 2022
Great place!
January 16, 2022
Not the fastest shipper, but well worth the wait!
It took longer than expected to get them, but the ornaments are beautiful!!! They are worth the wait! I ordered a schnauzer in honor of my first dog and it hangs next to the other ornament I ordered. Two horses heads with our names and a beautiful poem about God leading us down a broken road to each other. The colors are clear and vibrant and they were packaged well to protect them on their way to me. I'll order from lovelypod again, just earlier! Lol!!!
January 5, 2022
Unprompted review
I never got my product or a refund
I never got my product or a refund. Please do NOT order from this site.
January 4, 2022
Reply from Lovelypod
We are really sorry to hear that you haven't received your order yet. After checking, we found that your order is printing and will be sent out after 2-3 next business days. Please be patience!
Please contact us by our emergency email:contact@lovelypod.com so we can take care of your issue ASAP. We are trying our best everyday to make our wonderful customers happy.
Thank you and deeply sorry.
This one’s Yaya’s
I really like these shirts. This is my 2nd time ordering from them. This one was a gift.
January 1, 2022
I ordered a memorial ornament and on my…
I ordered a memorial ornament and on my order I specified angel wings on the appropriate person on the ornament. It came without. I emailed with my concerns wanting it corrected and was told another would be sent. Still waiting and no further email updates. I am requesting a refund from my credit card company. You do not have a customer service # to make contact with anyone which I find completely ridiculous. Wish I would have noticed prior to order because I would not have ordered from you.
January 1, 2022
Reply from Lovelypod
We are so sorry to hear that but could your recheck? Your replacement is on its way now. I will send you more details via email and support you
Thank you
Took longer than was expected and only…
Took longer than was expected and only half of the order showed up on time. Then a shirt came the wrong size because of a glitch in their site and they wouldn't fix it. I tried emailing them about the issue and they said they wouldn't fix it.
December 27, 2021
Unprompted review
Reply from Lovelypod
We're sorry to hear you’re not happy with your order. We want every customer to be completely satisfied with their purchase. But could you let us know more about your order and the error via our email: contact@lovelypod.com. We need it to work with our factory then find the solution for you.
Thanks for your understanding
Never got the item over a month. No refund
I purchased an Ornament on Nov 25th. It is now Christmas and we never recieved the item. I emailed them several times and they always claimed the item shipped. They printed a shipping label but it never left their facility. This was supposed to be a gift for us to announce a family vacation. Customer service just strung me along and made promises but never followed through. They blamed the issue on USPS but the tracking showed it didn't leave their facility. They refunded the shipping but refused to refund the product. Do not trust them to get an item to you in a timely manner. Not so Lovely.
December 26, 2021
Unprompted review
Reply from Lovelypod
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for the Christmas season, the shipping unit has been overloading and is pushing every day to get your order in time. The respond time is being longer than usual because of the high amount of tickets. Please be patience!
About your order, we found that it will reach you at Dec 27th. We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry.
I place my order more than 3 weeks ago
I place my order more than 3 weeks ago, have no shipping information. I have emailed twice with no response. They sure did take my money right away! Nothing to show for it.
December 23, 2021
Unprompted review
Reply from Lovelypod
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for the Christmas season and the complicated situation of Covid-19, the shipping unit has been overloading and is pushing every day to get your order in time. The respond time is being longer than usual because of the high amount of tickets. Please be patience!
Please contact us by our emergency email: contact@lovelypod.com so we can take care of your issue ASAP. We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry.
I placed an order with plenty of…
I placed an order with plenty of shipping time. Order has still not arrived. I emailed 2 times with no response and of course you can’t call anyone because they do not provide a phone number. Not happy
December 22, 2021
Unprompted review
Reply from Lovelypod
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for the Christmas season and the complicated situation of Covid-19, the shipping unit has been overloading and is pushing every day to get your order in time. The response time is being longer than usual because of the high amount of tickets. Please be patient!
Please contact us by our emergency email: contact@lovelypod.com so we can take care of your issue ASAP. We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry.
I think they are just a scam
I think they are just a scam. Ordered something over a month ago. It has shown as “shipped” for 3 weeks. No one will respond to emails. STAY AWAY! Read Amazon reviews on them
December 17, 2021
Unprompted review
Reply from Lovelypod
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for the Christmas season the shipping unit has been overloading and is pushing every day to get your order in time. The respond time is being longer than usual because of the high amount of tickets. Please be patience!
Please contact us by our emergency email: contact@lovelypod.com so we can take care of your issue ASAP. We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry
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