Black Sheep Interiors Reviews 166

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products and the fantastic service received from start to finish. Customers consistently highlight the prompt and efficient delivery, noting that items are well-packaged and arrive safely. Many people appreciate the helpful and friendly staff, who provide great communication and make the overall experience pleasant. However, some customers experienced issues with their orders, including items being damaged in transit or not arriving as expected. A few other people also felt that the product descriptions or images were not always an accurate reflection of the actual item, and some encountered problems with insufficient postage on their deliveries.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the uniqueness, quality, and good prices... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery,... See more

Service

Customers had positive experiences with service, consistently describing it as great, fantastic, and 5-star.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received the 2 Angels yesterday! There absolutely gorgeous, Also the hands that does heart sign .... 📦 Packaged so well ..Thank you one grateful customer 😘

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

Amazing products so unique and at good prices highly recommend anyone looking for something classy but different to visit their website . Service is also great.

Rated 5 out of 5 stars

Fantastic service from start to finish. Updated when order was in. Delivered on time, lifting item to where it was needed. Unwrapping item and taking rubbish away with them. Absolutely fantastic... See more


Company details

  1. Furniture Store
  2. Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this store

I love this store! We've bought so many things both online and in store and the owners are thoughtful and great to chat to. I love how many exciting pieces there are to look at!

July 18, 2022
Rated 5 out of 5 stars

O’h dear I bought the wrong one.

I recently purchased an item for my wife’s birthday. Needless to say I chose the wrong one. Went back to the shop to replace it with the correct item, no problem, 2 minute transaction and we were away. Really impressed with their customer service, a great asset to Tring.

July 15, 2022
Rated 2 out of 5 stars

advertising

I'm sorry, not impressed with your leaflet advertising. Since the paper got wet I now have to scrape bits of the paper off my windscreen.
Not a good advert.
V N

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Dispatched and delivered super fast!

Dispatched and delivered super fast!
Love the items too.
Would definitely use this company again.
Update on this product: having had this sofa for a couple of months now I’m sad to say it’s the most uncomfortable sofa I’ve ever had to sit on.
It’s very, very firm and hasn’t softened at all.
The back is so upright and has no support for the lumber area of the back.
I think this sofa would be best placed in an office waiting area rather than in the home.
May be suitable for some people but not fir us.
New sofa already ordered elsewhere and can’t wait to out this one!

June 8, 2022
Rated 1 out of 5 stars

Item arrived damaged - no customer service

Item arrived damaged with very poor packaging and broken glass everywhere. Raised this with the store and have been completely ignored :(

May 23, 2022
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi Johnathan, Sorry to hear about this, we did reply back to your email and sent a separate email on the 17/05/22. Can you please check your junk email to see if our email is their.
Thanks
Lovemamaison

Rated 5 out of 5 stars

Fab local boutique store!

Couldn’t be happier with the beautiful circular framed prints I ordered from Love Mamaison! Excellent quality and beautifully finished. Love popping in for a mooch and usually leave with something funky to add to my house…dog friendly too, which is a bonus!

May 2, 2022
Rated 5 out of 5 stars

Audubon print and lion bust review

Hi, beautiful Audubon pelican picture in beautiful frame and very detailed noble lion bust. Both quality items and delivered in timely fashion with excellent communication. Thankyou very much Lovemamaison, will definitely buy again!

April 12, 2022
Rated 5 out of 5 stars

Lovely customer services the owner had…

Lovely customer services the owner had travel 2 half hours to drive to norwich to Delievery my large zebra head so got here safety I am over moon the owner was friendly he when extra mile kept me inform all times good quality stuff thank you

March 13, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous find

Fabulous find, just love this shop. Lovely, unusual home decor, always see something just a little different. Plus always quick delivery and lovely, friendly staff

March 10, 2022
Rated 5 out of 5 stars

Some lovely quirky items

Came across the Tring shop when I was in the area and had some lovely quirky stuff. Spent a while trying to create a need for something! I ended up ordering a Dalmatian head vase from their website and arrived promptly and very well packaged and I love it!

February 22, 2022

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