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LovePaint Reviews 

203
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fantastic value and remarkably affordable prices offered across their entire product range compared to other internet sites. People are especially pleased with the exceptionally fast delivery times and reliable shipping services provided for every purchase. Consumers also note that all ordered items arrive in immaculate condition due to the extremely secure and careful packaging used. Buyers find the official website very straightforward and easy to navigate when selecting and securing their desired items. Shoppers genuinely appreciate the transparent communication throughout the process and express strong eagerness to return for future orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness, faultless... See more

Product

Users describe positive interactions with product, expressing great satisfaction over finding affordable... See more

Price

People report positive experiences with price, highlighting excellent and affordable costs that are much... See more

Service

Clients share positive opinions on service, highlighting first class assistance and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good value and service from lovdiy. Irega 12" adjustable spanner arrived quickly by royal mail in perfect condition. The best adjustable spanners in my opinion, at an affordable price. No hesitat... See more

Company replied

Rated 5 out of 5 stars

Great service with good communication throughout the order process. Very surprised at the speedy delivery and great tracking service, so that you know exactly when you need to be in for the delivery.... See more

Company replied

Rated 5 out of 5 stars

Inexpensive paint compared to other sites on internet. Great customer service after slight hiccup with my order . Paint despatched via DHL , always a bonus with delivery . Easy to use and order wi... See more

Company replied

Rated 5 out of 5 stars

Excellent price for the paint I required. Ordering,packaging and delivery were faultless. All in all a first class service. Well done to all concerned.

Company replied


Company details

  1. Decoration and Interior Design Store

About LovePaint

Written by the company

LovePaint makes choosing the perfect paint colour simple, inspiring and personal. We offer a huge range of colours, finishes and tin sizes, with every tin mixed to order so you can get exactly what you need for your space.

Whether you’re refreshing a single room, creating a bold feature wall or planning a complete home makeover, LovePaint helps you explore colours with confidence. Our website includes useful tools to make choosing easier, including curated colour collections, a photo palette tool that finds colours inspired by your own images, artwork-inspired palettes and a feature wall visualiser to help you discover complementary shades.

We also offer Brilliant White, a timeless choice for bright, fresh interiors, alongside decorating accessories to help you achieve a professional finish. Our aim is to make buying paint online feel straightforward and enjoyable. From discovering the right colour to choosing the best finish, we want every step to feel simple and reassuring.

At LovePaint, our philosophy is summed up in one line: Your perfect colour. Your perfect finish. Mixed to order for your perfect space.

With quality products, useful inspiration and convenient online ordering, LovePaint is here to help you create a home you love.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Asks customers to review

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4.8

All reviews

(203)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service exceeding all…

Brilliant service exceeding all expectations! Highly recommend.

February 11, 2019
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars

Top quality products

Top quality products, excellent friendly customer service and fast delivery.

February 10, 2019
LovePaint logo

Reply from LovePaint

Good Morning,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars

Hi I am very pleased with the product…

Hi I am very pleased with the product and the service i received the package sooner than I thought it would have been I would recommend this company to anybody else many thanks Dennis Brandon five stars from start to finish cheers

November 15, 2018
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars
LovePaint logo

Reply from LovePaint

Good Morning,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery. Would definitely recommend!

October 17, 2018
LovePaint logo

Reply from LovePaint

Good Morning,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery as expected. Item a hay fork good value for money. Would certainly use this company again.

September 27, 2018
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 5 out of 5 stars

Ordered a bird feeding station for my…

Ordered a bird feeding station for my Nanna's birthday from LoveDIY and it turned out to be her favourite birthday gift. Fab price, quick delivery and regular updates provided. Would buy again and have recommended to friends and family.

September 3, 2018
Unprompted review
LovePaint logo

Reply from LovePaint

Good Morning,
Thank you for taking the time to leave us some feedback. We are pleased that you are happy with both the product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY

Rated 1 out of 5 stars

I ordered a swinging hammock from …

I ordered a swinging hammock from manomano which was from love diy was supossed to arrive between 27th april and 2nd of may still not arrived. Been in touch with mano mano they said love diy nnod answering phone. Love diy have emailed me saying unfortunately thats a problem with on line buying things get lost in transit. Its a big item how can they just say that. Surely they would want to no where its gone. I dont believe they sent one they are offering me a different one to what I ordered. Companys like this should be banned from being on line to protect people.

May 5, 2017
Unprompted review
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time for leaving us feedback. We are sorry to learn that you had a bad experience when shopping with LoveDIY. We are now happy to report that we are now under new management, with a whole new team. We would love for you to shop with us again in the future.
Best Regards,
Kate @ LoveDIY

Rated 1 out of 5 stars

Very poor delivery and customer …

Very poor delivery and customer service, ordered an impact wrench from them on the 11/4/17 and two weeks later still no wrench or any response to my contact messages.

April 24, 2017
Unprompted review
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time for leaving us feedback. We are sorry to learn that you had a bad experience when shopping with LoveDIY. We are now happy to report that we are now under new management, with a whole new team. We would love for you to shop with us again in the future.
Best Regards,
Kate @ LoveDIY

Rated 1 out of 5 stars

Terrible customer service, no item received

I ordered Rustins MDF sealer on 12th of April. It suposed to be delived within 2 working days. After 1 weeks wait I called LOVEDIY and a customer service man promissed to post another tin of sealer if I do not receive it by Friday. So, I call them again on Monday, 24th of April. When I explained all situation, the same man on the line tells me to wait while he sits at the other desk as his computer is not loading and then simply hangs up the phone. After waiting for 30 seconds expecting him to call back, I called again. He just hanged up the phone again! NO PRODUCT DELIVERED and a TERRIBLE CUSTOMER SERVICE!

April 24, 2017
Unprompted review
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time for leaving us feedback. We are sorry to learn that you had a bad experience when shopping with LoveDIY. We are now happy to report that we are now under new management, with a whole new team. We would love for you to shop with us again in the future.
Best Regards,
Kate @ LoveDIY

Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company, you will not receive your order. I ordered a gazebo from a company called Mano Mano and it should have been supplied by Love DIY but the order did not arrive, they did not answer my emails or return my calls, they don't even answer the phone it goes to voicemail. Please save your money and the hassle of trying to get in touch with them when it doesn't arrive by NOT ordering from them

April 21, 2017
Unprompted review
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time for leaving us feedback. We are sorry to learn that you had a bad experience when shopping with LoveDIY. We are now happy to report that we are now under new management, with a whole new team. We would love for you to shop with us again in the future.
Best Regards,
Kate @ LoveDIY

Rated 1 out of 5 stars

Placed order paid extra for next day delivery, last I herd from them.

No delivery, no contact, no updates had to chase for refund. Still awaiting payment.

March 28, 2017
Unprompted review
LovePaint logo

Reply from LovePaint

Good Afternoon,
Thank you for taking the time for leaving us feedback. We are sorry to learn that you had a bad experience when shopping with LoveDIY. We are now happy to report that we are now under new management, with a whole new team. We would love for you to shop with us again in the future.
Best Regards,
Kate @ LoveDIY

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