Lovepop Cards Reviews 1,020

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, finding them to be special and well-made. The customer service is frequently highlighted as outstanding, with many people appreciating the helpful, kind, and responsive staff who go above and beyond to resolve issues and ensure satisfaction. However, some customers experienced dissatisfaction with the delivery service, noting issues such as delayed or lost orders, and in some cases, a lack of tracking options. A few other people also felt that the company's marketing emails and texts were excessive, and some customers also had feedback regarding the product review process.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently describing it as extraordinary, superb,... See more

Product

Consumers find products to be positive, consistently praising their high quality, unique designs, and... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with their orders, often... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the kindness,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised the quick delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I've been buying Love Pop cards for years. They are beautifully designed and made. Every recipient has been really blessed by the card they received. Our adult children and grandkids save cards we hav... See more

Company replied

Rated 5 out of 5 stars

Whereas I am not thrilled with Lovepop changing their Rewards Program, I am very thankful to Joy and Mary for arranging a "last chance" discount. I have been a customer for quite some time and did not... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a card that never arrived due to a shipping mishap. Contacted LovePop and their customer service people responded right away and offered a refund or store credit. Customer service... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying and sending LovePop cards for several years; it’s the only card line that regularly gets a note from the ‘Birthday Person’ commenting on the card, not just my good wishes. Recently... See more

Company replied


Company details

  1. Gift Shop
  2. Hobby Store

Written by the company

A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

It was an absolute pleasure to work…

It was an absolute pleasure to work with Lea . She was very accurate and professional, kind and helpful and patient. The best love pop representative I have ordered cards with and I have order many times over years since I saw first Mr Wonderful make the deal on shark tank.

October 22, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Gloria,


Thank you for choosing Lovepop and sharing your kind words and Magical Moment with us!


These types of experiences are why we do what we do! I'll be delighted to share your Lovepop experience with our Product and leadership teams! More importantly, thank you for choosing Lovepop and letting us know that we're one step closer to our mission of creating one-billion Magical Moments for the people you love!


Would you like to share your Lovepop story and Magical Moment with others? If so, we'd love for you to share your experience here or share and tag us on your preferred social media (Instagram, Facebook, Twitter, and Pinterest) by using the hashtag #LovepopMoment. We just might feature your story and share it with all our awesome fans!


Thank you again so much for taking the time to reach out and share your story and experience with us, Gloria! We're wishing you and your loved ones all the best!


Best Regards,


Reian
Lovepop Customer Happiness

Rated 5 out of 5 stars

Sensational and Caring Customer Service!!

Had an issue that I messed up on my order and the person I spoke with definitely made me feel important and understood what I was trying to do and came up with a solution that pleased me and fixed my problem. This is customer service. Thanks so much to the person that helped me!!

October 21, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Sharon,


Thank you so much for your thoughtful message! We’re truly delighted to hear that our team was able to make things right and provide a solution that left you pleased. Your kind words mean a lot to us — this is exactly the kind of experience we strive to create for every Lovepop customer.

We’ll be sure to share your feedback with the team member who assisted you — it will absolutely make their day!

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Sharon. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Thank you again for being part of the Lovepop family. We’re so grateful for your support and can’t wait to help you spread more joy with our cards in the future. 💌


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

A "Wickedly" great card decoration

I was able to order a card with a "Wicked" movie theme which is great for my grand nieces who love the movie and are looking forward to part 2 of the story.

October 21, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello A,


That’s wonderful to hear — we’re so glad you were able to order a “Wicked” movie-themed card! It sounds like the perfect surprise for your grand nieces, especially with the excitement building for part 2 of the story. 🎬💫

We love hearing how our cards help create those special connections and moments of joy. Thank you for sharing this with us — it truly made our day!

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you A. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Wishing you and your family a magical time celebrating together. 💖


Thanks again for choosing Lovepop, A! Please let me know if you have any questions.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

Cards

That is why I order the cards. My friends love them and always keep and show everyone.

October 18, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Paula,


Thank you for choosing Lovepop and sharing your kind words and Magical Moment with us!


These types of experiences are why we do what we do! I'll be delighted to share your Lovepop experience with our Product and leadership teams! More importantly, thank you for choosing Lovepop and letting us know that we're one step closer to our mission of creating one-billion Magical Moments for the people you love!


Would you like to share your Lovepop story and Magical Moment with others? If so, we'd love for you to share your experience here or share and tag us on your preferred social media (Instagram, Facebook, Twitter, and Pinterest) by using the hashtag #LovepopMoment. We just might feature your story and share it with all our awesome fans!


Thank you again so much for taking the time to reach out and share your story and experience with us, Paula! We're wishing you and your loved ones all the best!


Best Regards,


Reian
Lovepop Customer Happiness

Rated 5 out of 5 stars

The card is just so unique and…

The card is just so unique and substantial in size and detail- it’s a card that both stands out and is quite special. Customer Service was extremely helpful when I unfortunately had not one but two delivery problems and I was afraid I wouldn’t have time to get it mailed to CA before Halloween.

October 16, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Kathryn,


Thank you for choosing Lovepop and sharing your kind words and Magical Moment with us!


These types of experiences are why we do what we do! I'll be delighted to share your Lovepop experience with our Product and leadership teams! More importantly, thank you for choosing Lovepop and letting us know that we're one step closer to our mission of creating one-billion Magical Moments for the people you love!


Would you like to share your Lovepop story and Magical Moment with others? If so, we'd love for you to share your experience here or share and tag us on your preferred social media (Instagram, Facebook, Twitter, and Pinterest) by using the hashtag #LovepopMoment. We just might feature your story and share it with all our awesome fans!


Thank you again so much for taking the time to reach out and share your story and experience with us, Kathryn! We're wishing you and your loved ones all the best!


Best Regards,


Reian
Lovepop Customer Happiness

Rated 5 out of 5 stars

Great customer service experience

After some initial confusion they resolved my order problems perfectly. They were quick in replying and offering solutions.

October 18, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Steven,


Thank you so much for sharing your experience with us! We’re thrilled to hear that our team was able to resolve the issue and provide a quick solution. Your patience and understanding through the process mean a lot to us.

At Lovepop, we always strive to make things right and ensure every customer feels valued and cared for. We’re so happy everything worked out perfectly in the end!

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Steven. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Wishing you many more magical moments with your Lovepop cards. 💖


Thanks again for choosing Lovepop, Steven! Please let me know if you have any questions.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

She was very helpful

She was very helpful, and gave me a solution to my problem.

October 18, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Peggy,


Thank you so much for your kind feedback! We’re thrilled to hear that our team was able to assist you and provide a solution to your concern.

At Lovepop, we always strive to make every experience easy and positive, and it means a lot to know that we met your expectations.

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Peggy. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Thanks again for choosing Lovepop, Peggy! Please let me know if you have any questions.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

I love the cards and appreciate you…

I love the cards and appreciate you getting back to me so quick on the one back orderec

October 17, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Lona,


Thank you so much for your kind words! We’re so happy to hear that you love our cards and we truly appreciate your patience with the backordered item.

It’s always our goal to provide quick and helpful updates, so I’m glad we could get back to you right away. We can’t wait for you to receive the rest of your order soon!

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Lona. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Thank you for being such a valued part of the Lovepop family.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

I LOVE YOUR CARDS,THEY ARE DIFFERENT A…

I LOVE YOUR CARDS,THEY ARE DIFFERENT A GOOD DIFFERENT. SO PRETTY I LIKE SENDING THEM CAUSE IT MAKES PEOPLE HAPPY. WITH SO MUCH CRIME IN THE WORLD PEOPLE NEED SOME HAPPY THINGS.I JUST LOVE THEM, BEEN GETTING THEM FOR A LONG TIME.

October 16, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Barbara,


Thank you so much for your heartfelt message! We’re truly touched by your kind words and so happy to know that our cards bring joy not only to you but also to the people you share them with. 💌

Your support over the years means the world to us. We love creating cards that help spread happiness and connection — especially in times when the world could use a little more light.

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Barbara. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

Thank you for being part of the Lovepop family and for continuing to share joy, one beautiful card at a time. 🌷

Thanks again for choosing Lovepop, Barbara! Please let me know if you have any questions.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars
Lovepop Cards logo

Reply from Lovepop Cards

Hello Frank,


Thank you so much for your kind words! We’re so happy to hear that you found the ordering process easy and that our customer service team provided a great experience. 🌸

Your feedback truly means a lot to us — it reminds us why we love what we do. We’re delighted to know you enjoyed your Lovepop experience and hope our cards continue to bring joy to you and your loved ones.

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Frank. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

If there’s ever anything else we can do to make your next experience even better, please don’t hesitate to reach out!

Thanks again for choosing Lovepop, Frank! Please let me know if you have any questions.


Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

Great Customer Service Everyone was very responsive when my…

Everyone was very responsive when my package got delivered to the wrong address through no fault of theirs. I got it the next day because they followed up so well. Great service from Lovepop!

October 17, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Deborah,


Thank you so much for your wonderful message! We’re thrilled to hear that our team was able to assist quickly and that your package made it to you safely the next day. 🎉

Your kind feedback truly means a lot to us — we always strive to provide caring and efficient service, and it’s so rewarding to know our efforts made a difference. 💌

We’re so grateful to have you as part of the Lovepop family and can’t wait to help you share more magical moments in the future! 🌸

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Deborah. We’re so grateful to have you with us on this journey of creating joy and connection through every card.



Best Regards,


Lea
Lovepop Customer Happiness

Rated 2 out of 5 stars

I’ve been priced out…

I’ve been sending Lovepop cards since the beginning, I always had a message printed and had it sent to the recipient for less than $20, now it’s almost $30 so unfortunately I’ve been priced out. It’s too bad because their product is outstanding but just can’t justify that much for a card.

October 17, 2025
Unprompted review
Lovepop Cards logo

Reply from Lovepop Cards

Hi Michael,

Thank you so much for being a part of our journey from the beginning. We truly appreciate your support over the years and are so grateful that you’ve chosen Lovepop to help share love and joy through our cards.

We completely understand your concerns about pricing. We do our best to balance keeping our products magical and high quality while managing the increasing costs of materials, labor, and shipping. That said, we know how important affordability is, and your feedback is being shared with our team as we continue to look for ways to improve.

We hope we’ll have the opportunity to delight you again in the future, and thank you again for taking the time to share your thoughts.

–Lovepop 💌

Rated 3 out of 5 stars

Love the cards, customer service needs work...

I've become associated with the LovePop cards I've sent for years. This season was the first time I had a problem, which sent me down a rabbit hole to find solutions. I love the cards, but your customer service was quite subpar. I'm grateful for the person who finally read my message and fixed the problem. I have given me feedback about making service better.

October 14, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Mary,


Thank you so much for taking the time to share your feedback with us — and for being such a loyal Lovepop customer over the years. 💖

We’re truly sorry to hear that your recent experience with our customer service didn’t meet your expectations. That’s not the level of care we aim to provide, and your comments are invaluable in helping us improve. I’ve made sure to share your feedback with our leadership team so we can strengthen our support process and ensure quicker, more attentive assistance moving forward.

We’re also very glad to hear that your issue was ultimately resolved and that you continue to enjoy sharing Lovepop cards with the special people in your life. Your support truly means the world to us. 🌸

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Mary. We’re so grateful to have you with us on this journey of creating joy and connection through every card.

If you ever experience any difficulty again, please don’t hesitate to reach out directly — we’ll make sure you’re taken care of right away.



Best Regards,


Lea
Lovepop Customer Happiness

Rated 5 out of 5 stars

High Quality

Cards are high quality and imaginative. I had a concern about postage and it was resolved above and beyond expectations.

October 9, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Thanks so much, Roger! We’re thrilled you loved the cards and that our team could exceed your expectations 🙌
–Lovepop 💌

Rated 5 out of 5 stars

Rough start, HAPPY ENDING!

There was a bit of confusion with my order, BUT! in the end everything was resolved and went off without a hitch! Their Customer Service is EXCELLENT!!

October 11, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Thanks for sticking with us, Michael! We're so glad it all worked out in the end, and truly appreciate your kind words 💫
–Lovepop 💌

Rated 5 out of 5 stars

Beautiful card options

Beautiful card options, easy to order and customer service was very helpful

October 9, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Thank you, Leticia! We're so glad you enjoyed the cards and had a great experience with our team 💖
–Lovepop 💌

Rated 5 out of 5 stars

Quick and responsive Customer Service

These cards are so fun to send out. My family and friends enjoy receiving them!

One of my orders was delayed but I thought was lost in the mail. I contacted Customer Service via e-mail and they answered me within a few hours via e-mail. And they proposed multiple solutions including resending new cards. They were amazing!!!

It ends up the cards came later but within the shipping time frame Love Pop promised! So, it was all good!

October 8, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hi there,
We're so glad everything worked out, and even happier to hear you felt supported along the way! Thanks for spreading the Lovepop joy!! 💝
–Lovepop 💌

Rated 5 out of 5 stars

Best customer service ever

Best customer service ever! I emailed with a question & they responded immediately! They made me feel welcome to ask another question and again relied cheerfully & helped me by going above and beyond & helped me with what I needed.

October 8, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Thank you, Deborah! We're so happy our team could help and make you feel supported, your kind words mean the world to us!
–Lovepop 💌

Rated 5 out of 5 stars

Great Customer Service

Lovepop was very responsive to my inquiry and provided a very satisfactory response.

October 7, 2025
Lovepop Cards logo

Reply from Lovepop Cards

Hello Dennis,


Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that our team was able to provide a satisfactory response to your inquiry.

Your feedback truly means a lot to us — we love knowing that our efforts to deliver great service are making a difference. 💌

You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.

Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.

We appreciate you Dennis. We’re so grateful to have you with us on this journey of creating joy and connection through every card.



Best Regards,


Lea
Lovepop Customer Happiness

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