Love Velo Reviews 

595
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the knowledgeable staff members for their helpful attitude, pointing out how seamless the luggage transfers and airport connections truly are. Customers consistently emphasize that the gorgeous cycling routes, very comfortable accommodations, and careful organization make their vacations truly memorable and stress free. Some reviewers were not happy with certain journey details, noting that a few paths occasionally followed busy, main roads instead of quiet tracks. Other people experienced minor navigation snags or had to deal with unexpected circumstances like extreme weather events during their outdoor adventures.

What people talk about most

Service

People report high satisfaction with the service, highlighting seamless organization, helpful staff, and... See more

Holidays

Reviewers highlight positive satisfaction with their cycling holidays, frequently praising seamless planning,... See more

Location

Users describe positive interactions with location, noting that the destination featured lovely, beautiful... See more

Staff

Consumers find staff to be exceptionally helpful, supportive, and accommodating during both the planning... See more

User experience

Clients share positive opinions on user experience, highlighting seamless baggage transfers, well-posted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our cycling trip through the Loire Valley was simply amazing. The logistics were spot on from moving our luggage along from hotel to hotel, great accommodations, and a superb navigation route. The h... See more

Company replied

Rated 5 out of 5 stars

My second trip with Love Velo and probably not the last. We had three days in Mallorca at a comfortable, mid-range hotel in Puerto de Pollensa that was perfect for cyclists, close to a shop that provi... See more

Company replied

Rated 5 out of 5 stars

What a fantastic holiday riding from Porto to Lisbon Everything well organised and e bikes were the best We got emotional leaving our bikes at the end. Would recommend to anyone regardless of a... See more

Company replied

Rated 5 out of 5 stars

I've just returned from my second cycling trip booked through Love Velo. Each and every staff member was thoroughly professional and helped put together a package that exceeded my wishes. The transf... See more

Company replied


Company details

  1. Sport Tour Agency

Written by the company

We are a community of cyclists who share a love of cycling and a desire to ride further. We exist for everyone that rides a bike. We live for the first time a kid rides without stabilizers and for the commuters who ride to their computers. We say ‘Chapeau’ to the friends who ride together and we give Kudos to experienced cyclists on their Strava propelled rides. We will help you explore new places, meet incredible people and tackle challenges.


Contact info

4.8

Excellent

TrustScore 5 out of 5

595 reviews

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4.8

All reviews

(595)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Ride along the Loire

Just wanted to give a big shoutout to Amanda who helped me with the planning of a cycling trip along the Loire valley. Superb personality, knowledge and customer service.

March 12, 2026
Unprompted review
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Reply from Love Velo

Thank you for your lovely review! We’re delighted to hear Amanda made such a great impression with her knowledge and service, we’ll be sure to pass this on to her.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

A great trip.

The whole experience ran like clockwork- even when I picked my bike up and was i formed I had not paid for it (which i had). A quick call to Love Velo resolved the issue- the suppliers records were not up to date; I had paid. I found the communication excellent and regular, a good range of routes to follow, amazing hotel recommended, transfers from and to airport all good. 1 snag on one of the routes, which in one of the towns kept directing me.up one way streets the wrong way. Had to try and navigate my own way, which took a bit of extra time. Have used Love Velo twice before and definitely would again.

October 26, 2025
Unprompted review
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Reply from Love Velo

Thank you for your great review! We’re thrilled everything ran like clockwork and that you enjoyed the routes, hotel, and transfers. Apologies again for the bike collection mix-up and as you say great to hear that was quickly resolved. We will be thoroughly reviewing your route pack.
Thanks for travelling with us again, and we look forward to the next one.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

What a fantastic holiday riding from…

What a fantastic holiday riding from Porto to Lisbon
Everything well organised and e bikes were the best
We got emotional leaving our bikes at the end. Would recommend to anyone regardless of age to this experience . We speak as a 74 year old and 63yro
Thanks to oli for the organisation

Liz and roger

October 15, 2025
Unprompted review
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Reply from Love Velo

Liz and Roger, thank you so much for your wonderful review! We’re thrilled to hear you had such a fantastic Porto to Lisbon trip and that the e-bikes were a highlight, it says a lot that they were hard to give back at the end.

Your recommendation to riders of all ages means a great deal, and we’ve passed your kind thanks on to Oli.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Our cycling trip through the Loire…

Our cycling trip through the Loire Valley was simply amazing. The logistics were spot on from moving our luggage along from hotel to hotel, great accommodations, and a superb navigation route. The history, food and wine were outstanding, not to mention the friendly people throughout our adventure. What we enjoyed the most was meandering through the French countryside on dedicated bike paths or quiet rural roads. Hats off to Oli for making this trip happen, it ranks as one of our best vacations.

September 14, 2025
Unprompted review
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Reply from Love Velo

Dave, thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Loire Valley, from the cycling routes and accommodations to the local food, wine, and history. We have passed your kind words to Oli and we hope we can help you again in the future.

Happy cycling
The Love Velo Team

Rated 3 out of 5 stars

The St Malo self guided tour was a…

The St Malo self guided tour was a disappointment ! Lack of adequate information, lack of support! I would suggest a local operator !!

September 5, 2025
Unprompted review
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Reply from Love Velo

Eva, thank you for taking the time to share your feedback. We’re very sorry to hear that your St. Malo self-guided tour didn’t meet your expectations. We work closely with our local partners to ensure every traveler feels fully informed and supported, and we’ve carried out a thorough review of your booking following your comments.

As this was the first indication of any dissatisfaction, your comments did come as a surprise, particularly given your message during the trip saying, “We are being exceptionally looked after here tonight!! Magic place!” and we’ve reached out to you directly to better understand your experience.

After reviewing your booking, we can see your pre-trip documents included a detailed confirmation and a tailored online guidebook containing your day-by-day itinerary, travel details, GPX cycling routes, maps, and an information pack, a level of detail many travelers find both helpful and easy to access for this tour.

We understand that, due to your injury, you were unable to cycle on this occasion (while your travel partner was), and that you mentioned not having fully reviewed the materials beforehand. This may have influenced your overall impression, though we will continue to review our documentation to ensure it’s as clear and accessible as possible.

In terms of support, our 24/7 assistance team responded promptly when you reached out outside of regular hours to request information. We’re glad the team was able to guide you to the details already provided in your travel documents. That said, we will continue to review our support processes to ensure there’s always room for improvement, providing assistance while guests are in destination is exactly what we’re here for.

We genuinely appreciate your comments and will continue to review both our internal processes and our local partner operations for the St. Malo tour to make sure every traveler feels confident, informed, and supported.

Wishing you all the best and a speedy recovery.

The Love Velo Team

Rated 5 out of 5 stars

This trip was to celebrate my 80th birthday

This trip was to celebrate my 80th birthday and Raphael, Elen and James were so helpful and kind. I told them all the things I wanted to do and all the things I didn't want to do and they just kept saying, "We can take care of that." And the did!

September 18, 2025
Unprompted review
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Reply from Love Velo

Lilly, happy 80th! We’re so delighted Raphael, Elen, and James could help make your celebration truly special. It’s wonderful to hear that everything was taken care of exactly as you wished and we will pass your kind comments onto the team.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Thanks for a well organised trip

Thanks for a well organised trip - the bikes were great fir the terrain and all the stop-over venues were excellent.
Beer in that part of France 🇫🇷 is a little underwhelming- but can’t blame the tour company 😂
Particularly liked Bezier 👍😎☀️

September 30, 2025
Unprompted review
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Reply from Love Velo

David, thank you for your feedback! We’re thrilled you enjoyed the bikes, stop-over venues, and especially Beziers. We’ll leave the beer critique to the locals, but we’re delighted the trip was otherwise a great experience!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Title: Our Third Trip with Love Velo – Another Fantastic Experience!

We’ve just returned from a wonderful cycling trip to the flatlands of Mallorca, arranged by Love Velo, and once again, we were thoroughly impressed. Everything ran so smoothly from start to finish. The hotels Amanda selected for us were all excellent – places we’d never have found on our own – and added so much to the enjoyment of the trip.

The rental bikes were high-quality and arrived right on time, making each day in the saddle a real pleasure. We really appreciated the cycling routes provided, though we did shorten a few of them thanks to the 29-degree heat!

This was our third trip with Love Velo (we’ve also cycled in Portugal and Calpe), so we had high expectations – and Mallorca absolutely delivered. Amanda’s attention to detail was exceptional, and her planning made the whole experience seamless and stress-free.

We’ve already recommended Love Velo to several of our cycling friends, and we’ll definitely be booking with them again in the future. Looking forward to our next adventure!

September 15, 2025
Unprompted review
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Reply from Love Velo

Raymond, we’re delighted to hear your Mallorca trip lived up to your high expectations! It’s wonderful that Amanda’s careful planning and the excellent hotels and bikes made each day so enjoyable and Amanda and the team can't wait to help you with your fourth trip with us!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Tuscany Perfection

Tuscany Perfection
Oli did an awesome job organizing our trip. I needed his help to pull together a custom trip early and he did everything. Our guide Francesco was incredible. He was a pleasure to ride with and planned routes that were beautiful but challenging. We can’t wait to plan another trip.

September 18, 2025
Unprompted review
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Reply from Love Velo

Sarah, thank you for your fantastic feedback! We’re thrilled Oli could help organise your custom trip and that Francesco made the rides both beautiful and challenging and we will pass on your commnets. We can’t wait to help plan your next adventure!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Pyrénées cycling holiday

Tom and the LoveVelo team organised everything just the way we asked for our Pyrénées cycling trip.
They were able to make some important late changes with regards to our bike hire plans.
Everything went perfectly.
the transfers were great, bike hire company was excellent (delivered and picked up quality bikes)
the hotel Au Primrose was absolutely perfect for what we needed. Rooms are small but very clean, tidy, comfy and had everything we needed. Run by Philippe who is such a nice guy. Very relaxed, friendly and super-organised. All the staff were great.
Excellent secure bike storage.
A great continental breakfast every day.
the evening meals were excellent. Really fresh and tasty. And with the optional additional pasta no chance of going hungry.
Argelès-Gazost is a great location for doing lots of great road bike climbs.

September 21, 2025
Unprompted review
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Reply from Love Velo

David, thank you for taking the time to share your experience! We’re thrilled that your Pyrenees trip went so smoothly and that everything from the bike hire to the hotel and meals exceeded your expectations. Tom and the Love Velo team are delighted to hear your praise, and we’ll be sure to pass on your kind words to Philippe at the hotel. It’s fantastic to know you enjoyed the climbs around Argelès-Gazost, and we can’t wait to help plan your next cycling adventure!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Another fabulous trip with Love Velo

Home after another fabulous cycling trip with Love Velo. Great point to point route in Girona cycling through varied terrain and beautiful scenery, stopping overnight at some lovely hotels in great locations.
Great communication with company, before and during trip when accommodation was changed which was out of their control. Alternative hotel secured with premium rooms and complimentary spa access was appreciated as was the compensation for inconvenience. This was our 3rd trip with Love Velo and already planning our next adventure!!

September 10, 2025
Unprompted review
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Reply from Love Velo

Jo, we’re so pleased to hear you had another fabulous Love Velo trip! It’s great that the Girona route, hotels, and our support met your expectations. We can’t wait to see where your next adventure takes you.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Lots of good information and very good…

Lots of good information and very good service. James has been great

September 17, 2025
Unprompted review
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Reply from Love Velo

Janice, thank you for your review and great to hear you had all the infirmation you needed. We will pass on your comments to James.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Excellent Trip in Italy

Our trip booked through Love Velo far exceeded our expectations. The up-front communication was very good and we were able to easily download all of the routes prior to leaving. Our trip was three days in Italy and we rode from Florence to Siena. Picking up the bikes in Florence could not have been easier. Two gentlemen delivered them to our hotel promptly at the designated time and made sure the bikes were properly set up for both of us. The bikes were high-quality and perfect for the ride. All of the accommodations were excellent and the baggage transfers went off without a hitch. I would definitely use Love Velo again and wouldn't hesitate to recommend it to others.

September 7, 2025
Unprompted review
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Reply from Love Velo

Thank you for your wonderful feedback! We’re delighted your Florence to Siena trip exceeded expectations and that everything from the bikes to the accommodations ran smoothly. We’d love to help plan your next adventure!

Happy cycling
The Love Velo Team

Rated 5 out of 5 stars

Wouldn’t book with anyone else, good value for money and very professional…

Love Velo are a very professional company to deal with, helpful staff who immediately answer enquiries or queries. Tom is amazing, always happy to answer my many questions and tailor our requirements by adding in extra nights along the route. The hotels that they book are of good quality and the bikes are exceptionally comfortable with plenty of pannier space for waterproofs etc. I have just returned from my second Love Velo holiday with a group of 5 friends and I am already researching next year’s location and route. The speed with which Tom produces a quote is amazing, I think I had facts and figures within 30 minutes of my initial enquiry yesterday. Wholeheartedly recommend this company.

August 28, 2025
Unprompted review
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Reply from Love Velo

Sue, we’re thrilled you enjoyed another Love Velo holiday and that Tom and the team could make everything run so well for your group. We can’t wait to help plan your next adventure.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

What a great cycling holiday

What a great cycling holiday, very pleased we did it Palma to Palencia and not the other way round, which had the steeper climbs, also the scenery improved as we moved to Palencia.

What a range of accommodation, the best without a doubt being the Monaber hotel, what a location and the best food

Best greeting was at the Can Serrete,

The bikes were perfect, alway good when the gears reliably work, the GPS navigation spot on and easy to use

The only change I would make would have been to start in Palma or Cali Pi.

Many thanks for arranging

September 5, 2025
Unprompted review
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Reply from Love Velo

Barrie, Thank you for your wonderful feedback! We’re delighted you enjoyed the Palma to Pollensa route, the accommodations, and the bikes and we’ll take your suggestion about starting points on board for future trips.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Just had the most amazing holiday with…

Just had the most amazing holiday with love velo in Majorca. Wonderful hotels,bike routes and the transportation of luggage etc went so smoothly will definitely be having another holiday with them again, thanks James for organising it .

August 29, 2025
Unprompted review
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Reply from Love Velo

Sally, thank you for your lovely feedback! We’re delighted you enjoyed your Majorca trip and that everything went smoothly and we have passed your thanks onto James.

Happy cycling
The Love Velo Team

Rated 5 out of 5 stars

We recently returned from a self guided…

We recently returned from a self guided cycling tour in Croatia (Istria) We’ve been really impressed from our first enquiry to booking, our contact Raphael was extremely helpful and attentive and put together a great tour for us.
Fiore Tours provided the road bikes and although there were a few teething problems with the bikes everything was dealt with very quickly.
In particular we need to give a mention to Srecko from Fiore who was brilliant suggesting changes to our routes (it was 38 degrees so hard going in the heat) restaurants to eat in and taking us part of the way to one of our destinations when we were struggling with the temperatures.
The accommodation was all good we opted for 3 star, our luggage was always there and we were able to check in early when we needed to. We cycled on some fabulous routes and saw some beautiful places off the beaten track, definitely an experience we will treasure.
Would highly recommend Love Velo and hope to do some more trips with them in the future.

August 11, 2025
Unprompted review
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Reply from Love Velo

Anne, thank you so much for your wonderful review! We’re thrilled you enjoyed your cycling tour and that Raphael here in the office and Srecko from the ground team, could makea great trip for you. We can’t wait to welcome you on another trip soon.

Happy cycling,
Love Velo Team

Rated 5 out of 5 stars

Mallorca cycling trip

The two of us booked a cycling holiday in Mallorca, and everything went perfectly - from the smooth transfers and comfortable accommodation to the bikes, which were all set up and ready for us. We could just relax and enjoy the trip without a single worry. The Mallorca Route Guide was fantastic, leading us through unforgettable places like Sóller, Sa Calobra, and Cap de Formentor.

We both agree this was one of the best trips we’ve taken. Everything was so well-organized and seamless, with great communication throughout. The customer service really stood out. Massive shoutout to Amanda, who helped us every step of the way, making sure everything was in order and ready. Her friendly and helpful attitude made the experience better.
We’d absolutely recommend it. :))

July 19, 2025
Unprompted review
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Reply from Love Velo

Michael, thank you so much for your wonderful feedback! We’re thrilled you had such a seamless Mallorca trip. We’ll be sure to pass on your shoutout to Amanda, she’ll be delighted! We can’t wait to welcome you on your next adventure.

Happy cycling,
Harry

Rated 5 out of 5 stars

Fun in the sun rides !!! Olly at love Velo made everything so…

Olly at love Velo made everything so easy.
The weather was good, hotel superb, bike very good and comfy !!! People friendly.
Routes were easy to follow, thou i do like to get lost, so I only used a few of them. All in all a cracking week in the sun and I’m booking again now for 2026 brgds Ade

April 13, 2025
Unprompted review
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Reply from Love Velo

Thanks so much for your great feedback, Ade! We’re delighted you had a cracking week in the sun and that everything, from the hotel and bikes to the routes, worked so well. Can’t wait to welcome you back for your 2026 trip!

Happy cycling,
Harry

Rated 5 out of 5 stars

If you haven't already, you're missing out

Excellent customer service from Tom and the team. Now on our 5th booking with them, twice to the Domomites,Mallorca, Portugal and in three weeks time to Girona. I love the friendly way in which everything is organised. We have dealt with Tom from the beginning of our travels with LV and he seems to know what we want from whenever we say a destination. This makes us use LV repeatedly. The hotels are fab, the transfers have all run super smoothly, the bikes have always been perfect for us and I love the way he can tailor the trip to our needs.

July 16, 2025
Unprompted review
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Reply from Love Velo

Thank you for your loyalty! We’re thrilled to hear Tom and the team have consistently made your experiences smooth and enjoyable, from tailored trips to hotels, transfers, and bikes. We can’t wait to assist you on your upcoming Girona adventure!

Happy cycling,
Harry

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